Rick Parbhunath | Page 2

The service department is always friendly and kind so thank you and always on time for your car thank you and always on time for your car More

by JURIELPOTTER311 Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership was clean and the people were very helpful. I will definitely use their service department down the road. helpful. I will definitely use their service department down the road. More

by dottiescott74 Verified Customer Verified Customer

Helpful 0

Report | Print

Great as always. Loved the walk around video. Every dealership should learn by your example. Loved the walk around video. Every dealership should learn by your example. More

by tagrossi Verified Customer Verified Customer

Helpful 0

Report | Print

I’ve been coming here since 1998. Two Saturns and two Kias and I wouldn’t go anywhere else!! Always professional and friendly. I continue to have my vehicles serviced here. Two Saturns and two Kias and I wouldn’t go anywhere else!! Always professional and friendly. I continue to have my vehicles serviced here. More

by ljsignor559 Verified Customer Verified Customer

Helpful 0

Report | Print

Christian got quote and pics to me quickly. Answered all my questions. Very responsive even after sale of vehicle and with troubleshooting/helping me with new car tech. Answered all my questions. Very responsive even after sale of vehicle and with troubleshooting/helping me with new car tech. More

Helpful 0

Report | Print

Consistent service and reasonable prices are always expected and counted on. Appointments are available pretty easily. expected and counted on. Appointments are available pretty easily. More

by SDTEACH Verified Customer Verified Customer

Helpful 0

Report | Print

The problem with my stereo has not been solved. It is been in the dealership six times since I purchased it. . You have replaced the plug you have placed the wiring harness and you even placed the It is been in the dealership six times since I purchased it. . You have replaced the plug you have placed the wiring harness and you even placed the stereo itself and it's still works when it feels like it. This is unacceptable The last time it was in the dealership for 6 weeks!!!! And it still isn't right. More

by Dan.Rosenberg Verified Customer Verified Customer

Helpful 0

Report | Print

I recently visited Executive Kia and was thoroughly impressed by their exceptional service and customer care! From the moment I walked in, the staff were friendly, knowledgeable, and attentive. The sal impressed by their exceptional service and customer care! From the moment I walked in, the staff were friendly, knowledgeable, and attentive. The sales team took the time to understand my needs and preferences, showing me options that fit my budget and lifestyle. The finance team made the paperwork process a breeze. And the after-sales support has been top-notch, ensuring I'm completely satisfied with my new vehicle. Kudos to the entire team for delivering an outstanding customer experience! If you're looking for a dealership that truly cares, look no further. Five stars and highly recommended!" More

by jai_ramsaroop Verified Customer Verified Customer

Helpful 0

Report | Print

I was always told that they would call me with an update, but I always had to reach out to them. I felt like if I weren't micromanaging every step of the process, my repair would never have been completed. M but I always had to reach out to them. I felt like if I weren't micromanaging every step of the process, my repair would never have been completed. My contact person changed (from Adam to Rick) without being told. Adam originally said that he would order parts while we waited for approval for GEICO - then I asked if the parts had been received and was told that first GEICO had to approve - and then the parts were on backorder (which meant that the repair could not be completed the week I had off from work without getting a rental car). It took 2 full months to complete the repair. I also made it very, very clear that I did not want to rent a rental car. I was constantly offering suggestions as to how to accomplish the repair without needing a rental car - but information such as the fact that they made repairs on Saturdays would have been helpful - I always had to ask for this info, it was never supplied to me. We decided on a Saturday repair date, but then I was told the repair needed more time and I would have to rent a car anyway. Then I was told that Kia Customer Care will reimburse the rental car and it has been weeks and I am still in limbo with that. This is the worst customer service I have ever experienced. More

by julia.isenberg Verified Customer Verified Customer

Helpful 0

Report | Print

Always great service and honest advice. Love that I don't have to worry about bargaining when I buy a car from them. Love that I don't have to worry about bargaining when I buy a car from them. More

by SINJABIS Verified Customer Verified Customer

Helpful 0

Report | Print