Rick Docherty

to start off, I actually never write reviews on anything nonetheless about a person who I interacted with for shorter than 15 minutes and that was my decision based off of his actions. I look very young, wh nonetheless about a person who I interacted with for shorter than 15 minutes and that was my decision based off of his actions. I look very young, which is OK nowadays who doesn’t look very young when they’re going to buy a car? But based off of 90% of his comments, they say the same exact thing he was no less than his horrible sales experience given I am in sales and the way that he spoke to me within two minutes of seeing my face I knew for a fact, I wasn’t going to work with him. First and foremost, we enter the building and the lady who is tracking us and went over to a group of salesman. I turned my head and he’s doing a little snicker, which is fine. We couldn’t assume that it was about us until he came over to our table completely ignored my fiancé when she had tried to acknowledge him, he shakes my hand says hello and the first thing he asked was wright who’s buying this car I haven’t even gotten a formal introduction, barely even heard his name. He doesn’t even let me introduce myself. but whatever I respond with I am the one who’s going to be buying this car and which he responds with how old are you? OK? I tell him how old I am which I am 23 years old. I wanted to get a new car because I’ve had only two cars both in which I have financed since I had my license anyway that’s besides the point he doesn’t even know what car I’m really interested in, and to follow up with that question he asked me what my credit score is. I have known this man all of five minutes mind you I have booked an appointment beforehand to test drive at K5 because I was interested in the car with itself, we haven’t even talked about the car yet. That completely threw me off and rubbed me the wrong way because the way that he was saying things in the way that he was looking at me, he made me feel like I was not qualified to get a car or that I was too young to even be there in which I wasn’t because I have experience, but that’s not anybody’s business we go outside and I start getting frustrated. because as we were going outside to look at the cars, you can just tell he looks very “OK let’s get this over with I don’t wanna waste my time” in which I didn’t either because if I’m gonna spend $27,000 on a vehicle, I would rather love the car and have a good first experience with it rather than feeling like I’m lower than the person that’s trying to make a dollar off of me selling this car. so he proceeds to ask me would you like to test drive the car after not really saying much all the way to the walk to the car I felt like I knew more about the car because I have been doing my research on it and every time I asked him a question about said car. The only response he really had for me was oh it has a little bit more bells and whistles so I reply with no I do not want this car no more I would just like to see what it looks like on the inside. Thank you so much. He proceeds to show me what’s on the inside of the car and in that moment, my fiancé has said something to me about the windshield and he pees over my shoulder and said what did she say in a very much tone as if she doesn’t know what she saying so I turned my neck to him basically just saying she’s just commenting on something and he felt the need that he wanted to correct her and say no she’s wrong. rather than being personable and saying oh normally, that is the case with some, but in this one and then try to inform us rather than doing the opposite, he was very condescending and I again I normally don’t make reviews on anything or anyone because I don’t care enough, but after a whole 24 hours of sitting on it, I have decided you should not be in the sales business if that’s the way that you’re going to treat people who are coming to spend a lot of money on a car I informed him that I was gonna go back to work with Chevy and he tried to tell me about a warranty that Chevy doesn’t offer but I was already over it at that point and left More

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One of the worst experiences I’ve ever had at a dealership. I went to destination Kia with the hope they were better than Matthew Kia. Unfortunately I was sadly mistaken. I have less than perfect c dealership. I went to destination Kia with the hope they were better than Matthew Kia. Unfortunately I was sadly mistaken. I have less than perfect credit but was still able to purchase a car here. When we first went in I was met with one sales guy who spent only 15 mins and passed me off to go help another client. I then was told I would talk to the financial manager which was again a quick 5 mins if that. I was told to come back 5 days later to pick up the car. It took forever and back and forth with the bank they got me approved with. Upon picking up the car I was setup with a new guy who was more interested in putting tape on his laptop then dealing with a client. I spent time with the finance manager who was by far the worst part of my experience there I believe his name is Andrew. I was told by this man that I should be lucky a bank approved me as I “so called had a long history of not paying people back if at all. This being said after I questioned the bank. I’ve never heard of a finance manager ever saying that to a customer face. After all they got payed almost $20,000 at the end of they day. Upon his actions I advised bother them sales manager and gm if the dealership in which they did nothing to Reprimand the manager and his disrespectful behavior and comments. And after and hour talking to the gm about him I was assured it would be taking care of since I’m still a customer and should be treated that way. I was told a gas card would be sent to help as a act of good faith to fix things. That has never happened and was also told the extended warranty I canceled would be taking care of but have no documentation sent showing that. I’ve received rude responses to my messages from Andrew who apparently still has not learned how to treat a customer. And I don’t honestly think the sales manager and general manager really cared to start off since I’ve left voicemails unanswered and givin the run around. I suggest you go somewhere else where people get treated like more then just a sale. More

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Dillon was my sales person, he is hands down the best! He treats you like family! He’s professional, polite, understanding, patient and much more! If anyone is looking for a car I A) recommend Destination He treats you like family! He’s professional, polite, understanding, patient and much more! If anyone is looking for a car I A) recommend Destination Kia and B) ask for Dillon !!!! You won’t regret your next purchase! More

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This man does not support the customers. Terrible service and communication! Almindo has lost me and my friends as customers! He could use some training in dealing with customers! Terrible service and communication! Almindo has lost me and my friends as customers! He could use some training in dealing with customers! More

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Excellent service by Julio Gorge and the rest of the team. Very comfortable waiting room. team. Very comfortable waiting room. More

by ALDINARDO828 Verified Customer Verified Customer

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Juan and Destination Kia were great. Would definitely recommend to friends and family.Go see Them! Would definitely recommend to friends and family.Go see Them! More

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Dennis Miller was excellent in helping me to make the purchase that worked for me. My experience was awesome with Dennis, Rick, Adam and Jose. I will definitely go back. purchase that worked for me. My experience was awesome with Dennis, Rick, Adam and Jose. I will definitely go back. More

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Outstanding service. Alex was exceptional, fast and friendly service. Would totally recommend Alex and Destination Kia for all service needs Alex was exceptional, fast and friendly service. Would totally recommend Alex and Destination Kia for all service needs More

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I’ve been going to this dealership since my first car and I’ve never been let down. Marshall is absolutely fantastic, really eases your mind. I’ve never been let down. Marshall is absolutely fantastic, really eases your mind. More

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They are very good to work with and they make you feel like you matter and like you matter and More

by alicekennedy18 Verified Customer Verified Customer

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