Richeka "Ricky" Providence

Had to return to the dealership as technicians forgot to reset my oil and put a oil sticker change in the window. Also, I received an email shortly after I drove out of the dealership yesterday that my ca reset my oil and put a oil sticker change in the window. Also, I received an email shortly after I drove out of the dealership yesterday that my car filter air filter needed to be changed. I waited almost 3 hours to have my oil changed. Why was this not done at this time. Horrible customer service. More

by JANPETERSON11357 Verified Customer Verified Customer

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Brought my new car in for service, oil change tire rotation and an issue with the transmission. The transmission seemed to be slipping and twice as it car sifted gears it felt like someone hit me form rotation and an issue with the transmission. The transmission seemed to be slipping and twice as it car sifted gears it felt like someone hit me form behind. When I dropped the car off I was told it would take a few days since it was a transmission issue that would take a longer time to diagnose. I called two days later and they had not even looked at my car. and said it would be a few days even to look at it. I never had a dealer take a car and one onsite then it was but in line for service. I don't understand then why yo0u needed to make an appointment since the car would not be looked at until it was in the shop. Mean while I had to pay for a loaner car as mine just sit at the dealer collecting dust. On the third day i went to the dealer and talked to the service manger who was extremely helpful I think moved my car up in line as I was leaving to go back north in 4 days of which 2 were weekend days. On the fourth day I stopped at the dealer again and they said they could not duplicate the transmission issue after driving it. I found that very suspicious as according to my app the car had never been driven the milage was the same as when I dropped it off. The dealer told me if they found a warrantee issue they would pay for the rental car but since they couldn't find one I had to pay. Since the car was not driven to find a warrantee issue I felt I was really taken advantage of during this transaction. Next time I need service on my car i will take it to another dealer even though it may be inconvenient. Two of my family will be looking to buy a Hyundai within the next 4 months and after I told them about my experience they said they would never buy a car from Tamiami Hyundai . More

by djlandcvl Verified Customer Verified Customer

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The service personnel were very prompt, explained what I should expect, and and had a professional manner. should expect, and and had a professional manner. More

by davegilreath Verified Customer Verified Customer

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Perfect visit with the work required done on time and with a nice waiting room. with a nice waiting room. More

by BILL.FREDETTE Verified Customer Verified Customer

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The place is a mad house. Everyone rushing around and no one in control Everything is confusing from the time you bring your car in for repair. Looks like too much going on Everyone rushing around and no one in control Everything is confusing from the time you bring your car in for repair. Looks like too much going on in a space too small to handle the customers. More

by AOKNOPF Verified Customer Verified Customer

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I had to wait three hours for an oil change and tire rotation. I arrived at 7:25 a,m, before they opened. The car was not washed, as they "ran out of time". rotation. I arrived at 7:25 a,m, before they opened. The car was not washed, as they "ran out of time". More

by Bryan Banks Verified Customer Verified Customer

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Very good service and the people very kind. Nice place too and big. The facility Nice place too and big. The facility More

by djsandunga74 Verified Customer Verified Customer

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Car took 2 hours for an oil change. Couldn’t find my car and assigned a different name and address to mine. Also received an appointment time for service for a check engine light. Clea Couldn’t find my car and assigned a different name and address to mine. Also received an appointment time for service for a check engine light. Clearly confusing me once again with someone else since my appointment was a week earlier for an oil change. More

by KENTNSHE Verified Customer Verified Customer

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2 1/2 hours for an oil change $159. Are you people nuts? i’ll take my car elsewhere. Are you people nuts? i’ll take my car elsewhere. More

by kiley.dale Verified Customer Verified Customer

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I was very satisfied with the customer service and the dealer services that is the reason I am a repetitive customer since 1999 and I always be a customer thank you very much for the treatment and servic dealer services that is the reason I am a repetitive customer since 1999 and I always be a customer thank you very much for the treatment and service I received from your Hunday dealer have a great weekend More

by DEARMASR Verified Customer Verified Customer

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