Richards Potts
Richards Potts at Southern Kia - Greenbrier
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Richards Potts | Page 11

Service & Parts Dirctor

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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4.2
117 Reviews
4.2

117 Reviews

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117 Reviews of Richards Potts

October 05, 2023

Dealership Rating
Employee Rating

They are the best. And they sell the only car I will ever drive again. The people that work there are the best. You feel like you really matter and are important to More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Oct 05, 2023

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 05, 2023

Dealership Rating
Employee Rating

The Service is awesome I have complete trust in them . The top of the line Technicians and service !!!!👍👍👍👍👍 I am on our second vehicle purchase and y daughter also purchased her 2023Jeep last year s More

by RNGONZALEZ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 05, 2023

Dealership Rating
Employee Rating

The service department at this location is the worst I have ever dealt with. The have a lack of communication with the customers. They are rude and disrespectful. I would advice anyone to stay away from t More

by LATRICE00TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rebecca, Jeri, Alex and Jose

Oct 05, 2023

Southern Kia - Greenbrier responded

Thank you for bringing this to our attention, Latrice. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 04, 2023

Dealership Rating
Employee Rating

Good and quick service. Have a nice waiting area with Wi-Fi and vending machine. More

by Michaelgongxiaodong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 03, 2023

Dealership Rating
Employee Rating

The entire was so helpful especially my car salesman, John and the financer Wes. They both worked really hard to get me the car that I wanted at a price that I like. More

by siennagardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt , John , Wes

Oct 03, 2023

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 03, 2023

Dealership Rating
Employee Rating

Every time I come they are so very nice. Service is fast and always done right. They are truly a pleasure to work with. More

by pmangum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd

Oct 03, 2023

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 03, 2023

Dealership Rating
Employee Rating

Very courteous & friendly done in a timely manner will use them again thank you great job More

by LILYFHAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 01, 2023

Dealership Rating
Employee Rating

Though it took longer than hoped, southern has friendly and competent service - very happy overall More

by steve warnecke
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Southern Kia - Greenbrier responded

Thank you for taking the time to provide us with this feedback.

October 01, 2023

Dealership Rating
Employee Rating

Great and quick service pleased with the service I received definitely will recommend in the future More

by MUDROCK_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 01, 2023

Dealership Rating
Employee Rating

Manager did his best to fix issues. Service tech guy didn’t read my ticket and fri t desk lady relayed his information. I said I had water in my front light. I was told the tech did t s More

by FLOYD_CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt , Wish I knew to add it

Oct 02, 2023

Southern Kia - Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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