Richard Papafio

After using a car buying site to locate a car, I came to Heritage looking for a particular model vehicle (used car). Richard Papafio was the first to greet me with a smile and helpful demeanor. I am so gla Heritage looking for a particular model vehicle (used car). Richard Papafio was the first to greet me with a smile and helpful demeanor. I am so glad he did. Richard listened to my needs and looked for the vehicle I had seen online. It had been sold but Richard quickly found another vehicle right in the sweet spot of pricing I was looking for. I truly appreciate Richard's approach. He didn't over push anything. He brought the vehicle around and it was exactly what he said it would be. During the test ride, he identified all the features of the vehicle for me to see and was just a pleasure to work with. Back at the dealership, he kept me in the loop on the purchase process and got me out the door quickly and efficiently with a great car. He took the time to introduce me personally to all the members I would deal with (GM and Finance). Richard is a class act and Heritage is lucky to have him on their staff. Please tell Richard to continue with setting a gold standard. I will be back to buy another car from him without a doubt. As a side note, Jaylen Clifton was also very helpful. When I returned he recognized that I had been working with Richard and immediately dropped what he was doing to go and find Richard for me quickly. Shout out to Jaylen for being a great team player and helping me locate Richard. More

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As a first-tine car biyer, I have to say, I had an absolutely perfect experience. Richard and Brandon were great! 11/10! absolutely perfect experience. Richard and Brandon were great! 11/10! More

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This was the best experience I’ve had purchasing a vehicle and I’ve been around the block quite a few times. Everyone that I encountered went above and beyond. Even with not so great credit (and I’m t vehicle and I’ve been around the block quite a few times. Everyone that I encountered went above and beyond. Even with not so great credit (and I’m taking it easy on myself when I say “not so great), they never made me feel like I needed them. Let’s be clear I needed them! This place performed a miracle and I drove off the lot with the car I wanted, the color I wanted, with the features I wanted, the car note I wanted, AND it had a decent amount of gas in it. I recommend Heritage Honda WEST MINISTER, an absolute 10/10. If I go into detail about how AMAZING my experience was you’d think I was lying. It’s almost Christmas and I swear I kept thinking I was in a Hallmark movie, you know they always have a miraculous ending…lol. No but in real life, GO TO HERITAGE HONDA WEST MINISTER AND GET YOU A CAR! Heritage Honda is so lucky to have Robert Lee, Richard Papafio, Bryan Duff, & Deejay Barnett! To the owner of Heritage Honda, if you see this, EVERYONE I MENTIONED NEEDS A SALARY APPRAISAL! For the first time in life I didn’t walk into a car dealership and feel like I was in a pool full of piranhas that were going to attack me because of my credit score! The deal was unbelievable, everyone that I named was knowledgeable, genuine, professional, and they all went above and beyond the call of duty for me. DON’T WALK, RUN TO HERITAGE HONDA IN WEST MINISTER. More

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Man Richard was great ! I would buy a car with him again. He made the process a breeze! I would buy a car with him again. He made the process a breeze! More

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Richard was GREAT! 10/10 WOULD RECOMMEND ! He made the experience seamless and answered all of my questions. I drove 2 hours for this great deal & I’d do it again ! 10/10 WOULD RECOMMEND ! He made the experience seamless and answered all of my questions. I drove 2 hours for this great deal & I’d do it again ! More

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Richard Papafio was excellent! He was very helpful, kind , informative and accommodating! I would love to work with him again in the future. He was very helpful, kind , informative and accommodating! I would love to work with him again in the future. More

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Richard Papifio was a wonderful salesmen! Who helped me diligently, and answered all of my questions. If you are looking to purchase a new car ask for Richard Papifio! You will not be disappo Who helped me diligently, and answered all of my questions. If you are looking to purchase a new car ask for Richard Papifio! You will not be disappointed. Thank you for going above and beyond for me Richard. You deserve over 5 stars! More

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What an amazing buying experience! Richard and the rest of the team went out of their way to make sure we were able to purchase the vehicle we wanted. The entire team was very professi Richard and the rest of the team went out of their way to make sure we were able to purchase the vehicle we wanted. The entire team was very professional and courteous. Richard facilitated the entire process and was an absolute pleasure to work with. Thank you all! More

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Excellent service and personal care all around. ....highly recommend this company in every way possible ....highly recommend this company in every way possible More

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Great work! Thank you for your professionalism and dedication in assisting my daughter and I with the purchase of our vehicle. Thank you for your professionalism and dedication in assisting my daughter and I with the purchase of our vehicle. More

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