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Richard Burns
Richard Burns at Nissan of Torrance
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Richard Burns

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
307 Reviews

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

4.6

307 Reviews

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307 Reviews of Richard Burns

May 17, 2024

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Employee Rating

They greet you and show hospitality. They keep you informed and work with you ! Really nice people !! 👍🏾 More

by GREYWULF85
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Yes
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May 16, 2024

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Richard has always been a good communicator and provides professional service. He also offered $20 discount on labor charges More

by COUNTPRO
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Yes
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May 17, 2024

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 13, 2024

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The Nissan Dealership on Hawthorne Blvd and Diamond xx. is very well in providing customer service. More

by SEBAS6292
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Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, Chris Figueredo

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May 14, 2024

Nissan of Torrance responded

Hi Sebas, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care Kind Regards, Elizabeth Reyes Customer Relations Manager

May 12, 2024

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Customer service was good but missed having Richard as my service writer when I had an oil change. More

by MKELSEAUX
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Yes
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May 14, 2024

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! When you schedule your next appointment, you are welcome to request Richard, he'd be happy to help. Thank you again for the great review! Kind regards, Elizabeth Reyes Customer Relations Manager

May 02, 2024

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My service rep was very good, explained clearly to me what the service would include very polite, and easy to understand. More

by TARZANADAVE
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Manny Villegas, Kathy Lira, Lily Bandea, Reginald Thomas

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May 04, 2024

Nissan of Torrance responded

Hi Dave, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 27, 2024

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They have a dedicated staff in both sales and maintenance. Go out of their way to make it right More

by DAMIANCHAMBERLIN79
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Alex Camacho, Kathy Lira, Lily Bandea, Jimmy Vasquez

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May 03, 2024

Nissan of Torrance responded

Hello Damian, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 25, 2024

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Richard was very nice Good Service took care of what was needed, no problem with the work perform on my car at Nissan of Torrance More

by ANGIESTAR09
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Yes
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May 03, 2024

Nissan of Torrance responded

Hello Angie, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 25, 2024

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Always treated very well. I would definitely recommend Torrance Nissan to anyone. Make an appointment in advance!!! More

by KLINT822
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Yes
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May 03, 2024

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 21, 2024

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Easy dealership to deal with. Convenient and pleasant and informative with items that deal with my car. More

by 808JEFREY808
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Yes
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April 16, 2024

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Always a good vibe in the store and the customer service is excellent. Richard is the best at what he does More

by Ddove36
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Yes

Other Employees Tagged: Mandez Jones

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