"Customer Service at the car service department "
It starts from calling you to remind you with your semi annuall check texteng you to remind you about your the day and the time of your appointment by Jennifer the friendly faces at the service counter specially carolyn to the maintainence guys
Yes they care about business but most importantly they care about customer
I absolutly recomend this dealership for everyone
Please keep up the good job
My family and I have been taking our Honda's to Cambridge Centre Honda for service for 5 years now - and could not be more please with the customer service experience. The service department is always honest, friendly and take the time to fully explain any work performed or required.
We as a family highly recommend Cambridge Centre Honda to anyone looking for a place to get their Honda's serviced. We also purchased a used vehicle form them, and it has been fantastic since day one.
"Parts department is very professional"
I deal with the parts dept. almost every day purchasing parts for the collision shop I work for. I also had a recall done by the service dept.
"Fantastic customer service in sales,service and parts!"
- Dave and andrea
We bought our 2016 honda crv at cambridge center honda in june.
RICK AYRES was our salesman and it was the most relaxing positive experience. ( we went to honda and toyota dealers from cambridge to goderich)
Rick was knowledgeable,personable and not pushy.
After our purchase I had a concern with headrest positioning and RICH SNIDER IN PARTS researched it and found a solution .within 24 hrs he had issue resolved and communicated with me several times during that time and after to ensure my comfort.
Dave and Carolyn in service are very pleasant and competant. We have found their pricing fair and always on time. There was a free" new honda owner car clinic "offered and we found it very informative. We had our first oil change done and were pleased with the customer area-up to date reading material and well stocked coffee and tea bar.
A friend had referred us and our salesman Rick even sent her a thank you card with a cheque for $100. We just purchased our snow tires for crv at cambridge centre and they had very competitive pricing and again top notch service. We highly recommend them! Keep up the great work and we love the free car washes after a service! The Marck family
"Cambridge Honda provides excellent service"
I currently own 3 Honda vehicles all of which I have purchased at Cambridge Honda. (I had purchase 2 previously as well which are now traded in). The quality of these cars are well known. What Cambridge Honda offers is outstanding service whether you are purchasing or servicing your vehicle.
When I purchased the vehicle Rick gave me all the details and when I picked the vehicle up everything was the same as discussed. He was friendly and informative and helped me in every way possible. The first time buyer's night also gave me lots of information. I have had two services on my new vehicle and both were a good experience. As a salesman on the road I was so thankful of the loaner car they gave me. It is also so good to have a friend (Rich Snider) in the Parts Department. He has answered a lot of my questions. All in all a wonderful experience from the purchase of the vehicle to the return visits for service. I would recommend this dealership to anyone.
"Outstanding customer service"
After many years of working together with Cambridge Centre Honda, their focus on customer service still impresses me. No wonder so many people continue to buy their vehicles from this location