Rich Metcalf
Rich Metcalf at Larry H. Miller Hyundai Peoria

Rich Metcalf | Page 9

Sales Manager

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
4.9
227 Reviews

BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Communicator

Hyundai Certified

View more specialties & trainings
4.9

227 Reviews

Write a Review

227 Reviews of Rich Metcalf

October 18, 2021

Dealership Rating
Employee Rating

The best experience I have had buying a car! So efficient great staff all around. I really enjoyed my experience. More

by Kell4011
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mauch, Renee Nicely, Patrick (Green Bay Jersey)

Oct 19, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to write such a positive review. We really appreciate all our customers and we look forward to doing more business with you in the future. - Rick Trinkl, General Manager

October 07, 2021

Dealership Rating
Employee Rating

Sales person(Vohn) and dealership both were great as well as the finance person. Very helpful. Would rate them 5 star. More

by erideout45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vohn Marwitz , Renee Nicely

Oct 07, 2021

erideout45 responded

Thanks again for your help. It was a pleasure working with everyone at your dealership.

October 06, 2021

Dealership Rating
Employee Rating

Great dealership, very knowledgeable and everyone is friendly. Vohn, our salesman was so helpful and kind. More

by mrideout81280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

September 28, 2021

Dealership Rating
Employee Rating

Amazing experience at Larry Miller Hyundai. Everyone is so incredibly nice. We worked with Kyle and he made the process so smooth and explained everything so well. He is very kind and nice to work with! Hi More

by KiiaL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves , Kyle McCalla

Sep 29, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for the five-star rating. We hope you have a great day! - Rick Trinkl, General Manager

September 25, 2021

Dealership Rating
Employee Rating

Typical dealership experience. I tried getting a serious quote online through a sales manager and was hit with an over 18% tax, title, and license fee. More

by dgaz2003
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 27, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for your feedback. We want each customer to know we are transparent at all times with our car buying experience, clear of any confusion or misunderstandings. I’d appreciate the chance to ensure everything was handled properly. Hopefully we can work together to rectify the situation and answer any additional questions you might have. – Robert Smith, Customer Relations Director, 623.738.1012

Sep 28, 2021

Larry H. Miller Hyundai Peoria responded

If you would be so kind to call us so we can figure this all out that would be most helpful.

Sep 27, 2021

dgaz2003 responded

Hello Robert, I appreciate your response but how is an 18% mark up for tax, title and license "transparent"?

September 18, 2021

Dealership Rating
Employee Rating

Justin was amazing, treated me very well!! Respected my time, my wishes, and went above and beyond to turn this experience around!! Thank you so very much!!! More

by mdines
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Nicely, Justin Sorour

Sep 20, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Rick Trinkl, General Manager

September 11, 2021

Dealership Rating
Employee Rating

I had the most amazing experience. I went in with a trade in, picked out my new vehicle and was out of the dealership with my dream car in less than 2 hours!!! It was truly the best experience More

by Kristalong777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves, Hunter Wood , Kyle McCalla

Sep 13, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

August 23, 2021

Dealership Rating
Employee Rating

Service here was awesome! Vibe of the place was good unlike other dealership that we went to. We were here like almost 2 weeks ago to look at the Palisade and have our truck trade in. Buddy, the sales p More

by R&R Fiala
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren , Buddy

Aug 23, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

August 07, 2021

Dealership Rating
Employee Rating

The sales experience, thanks to Rich "Coach" Metcalf, was excellent! The first part of the sale couldn't have gone better. Negotiation was friendly and spirited! If it hadn't been for the Fiance Department, More

by Dweller4304
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves , Renee Nicely

Aug 09, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

July 21, 2021

Dealership Rating
Employee Rating

Rich and Renee were very helpful when I went in to inquire about my car's lease end. They were great to work with. Very professional and helpful. I had all my questions answered and they made the enti More

by tracie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Nicely

Jul 22, 2021

Larry H. Miller Hyundai Peoria responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Rick Trinkl, General Manager

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