Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Rich McAnally

Overview Reviews (1245)

Contact Me

View All Employees

< View All Employees

Rich McAnally

Rich McAnally | Page 93

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

Contact Me

4.7

1,245 Reviews

Overview Reviews (1245)

4.7

1,245 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Rich McAnally

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

1245 Reviews of Rich McAnally

August 30, 2020

Dealership Rating

Employee Rating

I had a transmission warranty. Left with no transmission repair and was told I had 4 critical other items. 2 of which were done less than 30 days ago. The service manager did try to assist me but the servi repair and was told I had 4 critical other items. 2 of which were done less than 30 days ago. The service manager did try to assist me but the service tech insinuated my usual mechanic didn’t do the work. No one even drove my car to see what the transmission was doing until the service mgr offered. I am not happy. My usual mechanic said he will gladly help me. This is why I don’t like using dealerships for engine work. Did I mention Nissan’s prices on the 2 items I just had done - they were TRIPLE what my mechanic charges me. More

by DOSAMAGNONONO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jason Simons

Report | Print

Sep 02, 2020 -

Tynan's Nissan Aurora responded

Hello Ms. Chitwood, Thank you for taking the time to review your recent service visit. I do apologize for the apparent misunderstanding. Your vehicle had an open recall to update the transmission software, we discussed this on the phone and we check every vehicle for recalls when they arrive at our dealership. The technician did indeed drive your vehicle 5 miles before I drove it another 10 miles, we also discussed this during our second conversation. During both of our test drives, the vehicle accelerated normally and did not exhibit the symptoms you described in your concern. Our recommendations of items that were "critical", were due to the fact that we had no service history here at our dealer or any other Nissan dealer, indicating you may be due for maintenance. Recommendations are made based on time and mileage and when you mentioned your transmission had been serviced recently, we quickly said that you wouldn't need that done again. Another "critical" item was the brake switch. Your vehicles on board diagnostics showed a fault for the brake switch circuit. Our technician was not able to shift the vehicle out of park without using the manual shift override. You mentioned that your mechanic just replaced the brake switch a few days ago for that reason and that it was under warranty. We truly want to fix your vehicle, not charge you for repairs that don't fix it as your mechanic has done to you 2 times already. We did not charge you for any diagnosis time spent on your vehicle and urged you to bring it back if it continues to have acceleration issues as the transmission warranty extension still applies to your vehicle for a few more months. How are we the bad guy in this situation but your usual mechanic that has actually charged you for repairs that didn't fix your vehicle isn't? If you have any further concerns, please feel free to reach out to me directly at 303-341-3473. Thank you, Jason Simons Service Manager

August 28, 2020

Dealership Rating

Employee Rating

Very nice employees! They Helped me with everything they could and fixed all that was needed! Greatly appreciate their time and effort. Till next time stay safe! could and fixed all that was needed! Greatly appreciate their time and effort. Till next time stay safe! More

by TOBYEHRLER33

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan

Report | Print

Aug 31, 2020 -

Tynan's Nissan Aurora responded

Thank you for taking the time to tell us how we did! We appreciate your visit to Tynan's Nissan Aurora!

August 28, 2020

Dealership Rating

Employee Rating

Always a pleasure going. Treatment fairley. I will always return. The parts dept is great. I need to make a appointment next week for install a accessory always return. The parts dept is great. I need to make a appointment next week for install a accessory More

by WJMARCO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons

Report | Print

Aug 31, 2020 -

Tynan's Nissan Aurora responded

Thank you for choosing Tynan's Nissan Aurora for all of your service needs! See you on your next visit!

August 28, 2020

Dealership Rating

Employee Rating

The price should be at least 3200 instead of 3600 when I have accounted with you guys . I understand the product price but I did not understand the labour price. have accounted with you guys . I understand the product price but I did not understand the labour price. More

by SEUENDH

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater , Steven "Chase" Barns, Brian Laatsch, Agustin Lopez

Report | Print

Aug 31, 2020 -

Tynan's Nissan Aurora responded

Thank you for taking the time to leave your feedback. I'd be happy to discuss your visit further, and go over pricing about the specific vehicle you were interested in. Please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564.

August 24, 2020

Dealership Rating

Employee Rating

Overall satisfied with detailed report land the way my car was handled with respect to required service. Car is now working In perfect Condition . Thanks car was handled with respect to required service. Car is now working In perfect Condition . Thanks More

by none3

Verified Customer

Recommend Dealer

Yes

Report | Print

Aug 25, 2020 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience at Tynan's Nissan Aurora! We're so happy to hear that you're satisfied with your service appointment! We look forward to seeing you next time!

August 14, 2020

Dealership Rating

Employee Rating

It was an outstanding and very pleasant experience. I would definitely come back for future service needs as I have done in the past. Would highly recommend to friends. would definitely come back for future service needs as I have done in the past. Would highly recommend to friends. More

by ESMASICAMPO

Verified Customer

Recommend Dealer

Yes

Report | Print

Aug 17, 2020 -

Tynan's Nissan Aurora responded

Thank you for recommending Tynan's Nissan Aurora! We're so happy to hear that we provided you with a 5-star service experience!

August 08, 2020

Dealership Rating

Employee Rating

I’m very great full about the job and advice Mr rich gave me about the part my suv needed that fixed the problem. Thanks. me about the part my suv needed that fixed the problem. Thanks. More

by REALZOLA2010.1

Verified Customer

Recommend Dealer

Yes

Report | Print

Aug 10, 2020 -

Tynan's Nissan Aurora responded

Thank you for trusting Rich at Tynan's Nissan Aurora! We look forward to seeing you again!

August 07, 2020

Dealership Rating

Employee Rating

Rich is great! Service was easy and fast. I had a great experience at Tynan's during my most recent visit. Rich McAnally was extremely helpful, polite, and professional. I felt felt my vehicle I had a great experience at Tynan's during my most recent visit. Rich McAnally was extremely helpful, polite, and professional. I felt felt my vehicle and I were very well taken care of. He took the time to explain everything in detail. I appreciate it and felt valued as a customer. We'll be back! Thank you all. More

by nate7_77

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 10, 2020 -

Tynan's Nissan Aurora responded

Thank you for choosing Tynan's Nissan Aurora! We're so happy to hear that Rich took such great care of you during your visit! We appreciate your business, and look forward to your next trip!

August 03, 2020

Dealership Rating

Employee Rating

Rich was the person that checked me in he wasVery Rich was the person that checked me in he was Very professional and Friendly and David Wyman worked on my car. My car was fixed in timely manner. Tha Rich was the person that checked me in he was Very professional and Friendly and David Wyman worked on my car. My car was fixed in timely manner. Thank you for finding the problem. More

by PAMLOWNNO.1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Wyman

Report | Print

Aug 03, 2020 -

Tynan's Nissan Aurora responded

Thank you for bringing your car to Rich at Tynan's Nissan Aurora! We hope to see you again!

August 03, 2020

Dealership Rating

Employee Rating

Employees are always welcoming. Very helpful always ready to step up for customers needs . Thank you guess so much and keep up the good customer service. to step up for customers needs . Thank you guess so much and keep up the good customer service. More

by JAEGRAY211

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater , Steven "Chase" Barns, Brian Laatsch, Agustin Lopez

Report | Print

Aug 03, 2020 -

Tynan's Nissan Aurora responded

Thank you for taking the time to tell us how we did! We rely on customer feedback like yours to keep the team going! See you next time at Tynan's Nissan Aurora!