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Rich Jacobsen

Overview Reviews (232) Inventory (237)

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Rich Jacobsen

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Rich Jacobsen | Page 2

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

232 Reviews

Richie is #1...just ask him!

Overview Reviews (232) Inventory (237)

Dealership Experience

40 yrs, 4 mos

Industry Experience

40 yrs, 3 mos

5.0

232 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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232 Reviews of Rich Jacobsen

April 01, 2024

Dealership Rating

Employee Rating

Great service. Nice selection of cars. Very nice and easy to work with all of the associates Nice selection of cars. Very nice and easy to work with all of the associates More

by Cristinachiovar

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr.

Helpful 0

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Apr 02, 2024 -

Arlington Heights Ford responded

Cristina, we do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Ford Team

March 26, 2024

Dealership Rating

Employee Rating

Rich Jacobsen has sold are family 10 vechiles and goes out of his way to find this one for me thank you out of his way to find this one for me thank you More

by andree.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Israel Gonzalez, Teddy Dziedzic, Jeremy Rosa

Helpful 0

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Mar 29, 2024 -

Arlington Heights Ford responded

Thank you so much for the nice review, Andree! We really appreciate this feedback and we'll be certain to share your compliments with Rich. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Ford Team

March 23, 2024

Dealership Rating

Employee Rating

Rich did a nice job getting me the car I wanted thank you rich very much rich very much More

by Luisangelt29

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Israel Gonzalez, Jeremy Rosa

Helpful 0

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Mar 26, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this review. We are delighted to hear that we could help set you up with the perfect car you wanted. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Arlington Heights Ford Team

March 17, 2024

Dealership Rating

Employee Rating

dealership is always spotless, and staff greets you and asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. More

by JIm1232

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Villanueva

Helpful 0

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Mar 20, 2024 -

Arlington Heights Ford responded

Thank you for providing this amazing feedback, Jim! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Arlington Heights Ford Team

March 14, 2024

Dealership Rating

Employee Rating

Rich helped me find a truck my color and options a lariot crew cab thankyou crew cab thankyou More

by Kboutandabout

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Israel Gonzalez, Jeremy Rosa

Helpful 0

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Mar 19, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

March 12, 2024

Dealership Rating

Employee Rating

I came to Arlington heights ford and rich helped me out right away. I was able to do most of the work over the phone and the whole process was completely painless right away. I was able to do most of the work over the phone and the whole process was completely painless More

by Patcronin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

Helpful 0

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Mar 15, 2024 -

Arlington Heights Ford responded

Thank you so much for sharing your positive experience with us, Pat! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Arlington Heights Ford Team

March 07, 2024

Dealership Rating

Employee Rating

Rich helped me get a 2024 ford explorer xx model I love it thanks to Rich Jacobsen it thanks to Rich Jacobsen More

by Dcpdm

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Jeremy Rosa

Helpful 0

Report | Print

Mar 12, 2024 -

Arlington Heights Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Ford. Please feel free to contact us if you have any questions on your new 2024 Ford Explorer. Sincerely, The Arlington Heights Ford Team

March 02, 2024

Dealership Rating

Employee Rating

Rich jacobsen sold me my fifth car and we love the new edge thankyou rich and ah ford edge thankyou rich and ah ford More

by eagleboi

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Joe Baez, Israel Gonzalez, Teddy Dziedzic, Jeremy Rosa

Helpful 0

Report | Print

Mar 06, 2024 -

Arlington Heights Ford responded

Thank you for providing this amazing feedback! Our team really appreciates your comments as well as your loyalty, and we hope that you will visit us again soon! Sincerely, The Arlington Heights Ford Team

February 29, 2024

Dealership Rating

Employee Rating

Thanks Rich Jacobsen and Arlington heights Ford I love this one very much and will keep a long time very good vechile this one very much and will keep a long time very good vechile More

by friisfolk

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez, Jeremy Rosa, Brian Powell

Helpful 0

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Mar 05, 2024 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

February 27, 2024

Dealership Rating

Employee Rating

Rich Jacobsen located me a bronco sport for my daughter and great service thank you to you Arlington heights ford and great service thank you to you Arlington heights ford More

by Navyet08

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic

Helpful 0

Report | Print

Mar 01, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Arlington Heights Ford Team

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