Rich Eiss | Page 6

Quick and efficient Zac! Seriously, I’m not sure if it’s an act or he is really that nice. Either way, he should be the face of customer service. Yeah, he was that pol Zac! Seriously, I’m not sure if it’s an act or he is really that nice. Either way, he should be the face of customer service. Yeah, he was that polite, he was quick, he was knowledgeable. He’s a reason I’ll be back for service. More

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Best Car Buying Experience Ever Rich Eiss and the whole team that we worked with at Rudy Luther's was the most professional car dealer team I have worked with in my 45 years of purch Rich Eiss and the whole team that we worked with at Rudy Luther's was the most professional car dealer team I have worked with in my 45 years of purchasing cars. Every person we worked with was pleasant and professional. There was no high pressure. I had never visited Rudy Luther's before but I will recommend them any time I get a chance. Thanks Dominic & Diane Daninger More

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Overall good experience We had an overall good experience. We got the car we were looking for at a reasonable price. Mike was very helpful. Next time we are looking for a T We had an overall good experience. We got the car we were looking for at a reasonable price. Mike was very helpful. Next time we are looking for a Toyota we will definitely check with Mike More

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Wonderful experience from totally awesome staff I was searching online for a CPO truck until Gabby Nankin reached out to me and provided me with buying options. Her awesome guidance enabled me to bu I was searching online for a CPO truck until Gabby Nankin reached out to me and provided me with buying options. Her awesome guidance enabled me to buy brand new 2019 Toyota Tundra. I closed the deal with Rich Eiss who is super knowledgeable and overly accommodating. Kudos to you guys for being totally awesome at your job. More

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New 4 runner Rich was very easy to work and gave me a honest deal. I will call him again! They also gave me more than expected on my trade in. Rich was very easy to work and gave me a honest deal. I will call him again! They also gave me more than expected on my trade in. More

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Had a wonderful experience buying a new 4runner. Rich was a wonderful person to work with in helping me purchase my new 4runner. I can't say enough good things about the experience. Rich was a wonderful person to work with in helping me purchase my new 4runner. I can't say enough good things about the experience. More

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Highlander Limited AWD 2018 Very fast responds, kindly and patient to customers. Thanks so much to Mrs. Gabby Nankin, and Mr.Rich Eiss helping me to finish buying process. Th Very fast responds, kindly and patient to customers. Thanks so much to Mrs. Gabby Nankin, and Mr.Rich Eiss helping me to finish buying process. Thanh Le and Quyen Thai More

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Rich made buying a car enjoyable, efficient and exciting. We were treated like royalty, start to finish. Rich Eiss has loads of experience, but is still enthusiastic, knowledgeable and caring. My new Avalon We were treated like royalty, start to finish. Rich Eiss has loads of experience, but is still enthusiastic, knowledgeable and caring. My new Avalon is a luxurious car and also spunky on the road. More

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Not to be trusted I would be very careful in dealing with RLT. We bought a car and got in it to drive it off the lot and it wouldn't start. Battery was completely co I would be very careful in dealing with RLT. We bought a car and got in it to drive it off the lot and it wouldn't start. Battery was completely corroded. They had promised that the inspection was done. No way it could've been done or they were trying to get away with not fixing it. We were told multiple times to "just trust us", which clearly we found out the hard way we shouldn't have done. Their solution---they'd do us a favor and give us a new battery, as if the car could be driven off the lot without one. I think they were considering charging us for one. If you've had a good experience with them then I would say that you, and they, got lucky. There are many other respectable places to buy a Toyota, save yourself the headache, and go to one of them instead! 11/20/2018 Update-- Their response is so silly. They would like to hear more about it. I'd like them to reply with what they would actually do if I told them more about my experience. Would they actually start inspecting cars as they have promised that they already do? What would change? Please RLT, make a comment on this review that is not a bunch of digital marketing BS. What action will you take? More

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Great Team! I think I might have bought 5 cars from Rich over the years. He is a wonderful to work with. He knows his vehicles, and treats us with class! Debbie i I think I might have bought 5 cars from Rich over the years. He is a wonderful to work with. He knows his vehicles, and treats us with class! Debbie is always fantastic and takes great care of her team and her customers! It is always a pleasure to work with Rudy Luther Toyota, whether I'm buying a car or in for service. You cannot go wrong! More

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