Reuben Burgos
Reuben Burgos at Napoli Nissan
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Reuben Burgos | Page 7

Service Manager

Napoli Nissan

688 Bridgeport Ave
Milford, CT 06460

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4.3
73 Reviews
4.3

73 Reviews

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74 Reviews of Reuben Burgos

November 08, 2021

Dealership Rating
Employee Rating

Fast and friendly service. Very accommodating. I really like the appointment reminder. Definitely recommendable to other people. More

by ROBLUZ28199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

September 28, 2021

Dealership Rating
Employee Rating

Second SUV brought at this dealership, service was great. Staff was professional, knowledgeable, helpful. DEFINITELY would purchase another vehicle from dealership. More

by yvescharles66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Napoli Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! Scott Haverl General Manager

September 21, 2021

Dealership Rating
Employee Rating

I’m very pleased with the customer service. The tutorial was very helpful. Mike is very patient and understanding. 👍 More

by dstewart_1367
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike G.

September 15, 2021

Dealership Rating
Employee Rating

Great service department with very nice personal, specially junior, the nicest guy and very friendly/helpful person. More

by Reza Sayadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui

July 20, 2021

Dealership Rating
Employee Rating

You overcharge on all our repairs. I will look for a new repair service for our 3 Nissans if this continues. I have advised service and Ron valentine of this. More

by Cellalin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 09, 2021

Dealership Rating
Employee Rating

Great customer service. Detailed information of all work needed and completed. Sitting area was very clean and complementary coffee was available. Work completed within reasonable time More

by Tmgloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan.

June 10, 2021

Dealership Rating
Employee Rating

Marissa and Junior in the service department were phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli f More

by katyachilles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2021

Dealership Rating
Employee Rating

I’m not sure in all honesty and fairness. My service associate, Luis, was pleasant and I believe he did all he could to help me. But I’m not sure that the service manager (Ruben) did all he could withi More

by vp122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Luis Arboleda

May 06, 2021

Dealership Rating
Employee Rating

Consistently excellent service from a friendly, helpful team! We always feel welcome, they explain any and all issues, and they’re super patient which I appreciate. I’ve been coming here for years to servi More

by DYMONIQUECOLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kleiner

February 10, 2021

Dealership Rating
Employee Rating

Marissa is as always very attentive. Great customer service and detailed. Plus she is good with my kid and very patient. She always takes me in even on short notice! More

by BRENDAVELEZ425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kleiner

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