
Dealership Experience
8 yrs, 7 mos
Industry Experience
36 yrs, 3 mos
Languages Spoken
English
205 Reviews
Write a Review205 Reviews of Regina Krauza
May 23, 2025
We felt ripped off when charged $250 for an adapter for our just purchased electric car that was never mentioned was needed. We had said we would be using a Tesla charging station near our home and the sal our just purchased electric car that was never mentioned was needed. We had said we would be using a Tesla charging station near our home and the salesman never mentioned you needed an additional adapter for that and an account with Tesla. As, Jay was leading us out through service, he introduced us to Regina who said of course we needed adapter..” everything is Tesla”. I thought they were giving the charging device for free and couldn’t believe they were charging us $250, literally going out the door! When I emailed the salesman (who begged us for a “10” review), my dissatisfaction he emailed what I consider a snarky email back , took no responsibility for his direct miscommunication . The Smythe philosophy “ of treating every person as a member of our family “, was not our experience. I do want to say however, that Jay was outstanding and spent a great deal of time explaining the car to us . More
Other Employees Tagged: Henry Zhu, Najee (Jay) Shabazz
April 24, 2025
Smythe Volvo continues to be the dealership that they have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspe have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspects of our purchase at Smythe. Kevin‘s ability to find people that think like he does for the benefit of the organization is second to none. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Scott Jackson, Bob Cerza, Abood Katib, Alan Faynzilberg, Najee (Jay) Shabazz
April 18, 2025
Super helpful and knowledgeable people from the top down to the bottom. Definitely coming back!! to the bottom. Definitely coming back!! More
Other Employees Tagged: Henry Zhu, Neil Amaral, Jose Baptista, Najee (Jay) Shabazz
March 12, 2025
Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. their staff in all departments are always pleasant and accommodating. More
Other Employees Tagged: Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Bob Cerza, Mark Terry, Abood Katib
February 21, 2025
We have purchased several cars and always depend on the amazing service department. Our first Smythe Volvo took us 170K miles over 20 years. amazing service department. Our first Smythe Volvo took us 170K miles over 20 years. More
Other Employees Tagged: Santiago Piriz, Jose Baptista, David Mensah
January 20, 2025
I worked with Bob Cezar on the purchase of my pre-owned certified used xc90. He was very helpful & transparent during this process. certified used xc90. He was very helpful & transparent during this process. More
Other Employees Tagged: Kevin Flanagan, Bob Cerza, Mark Terry, David Ferrence, Santiago Piriz, Neil Amaral
December 19, 2024
Jessica did ann awesome job looking after me today and team overall was very helpful team overall was very helpful More
Other Employees Tagged: Jessica Hermida
December 19, 2024
Jessica was very helpful and polite. Came with a tire problem and was addressed right away. Thanks again. Came with a tire problem and was addressed right away. Thanks again. More
Other Employees Tagged: Jessica Hermida
December 12, 2024
Excellent service and the purchasing process was easy, highly recommended, thank you very much Jesus G., Abood K. and Adam S. for the help. highly recommended, thank you very much Jesus G., Abood K. and Adam S. for the help. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Scott Jackson, Jesus Garcia, Abood Katib, David Ferrence, Neil Amaral, Adam Steinberg
December 09, 2024
Smythe Volvo has been the greatest dealership to me for the last 8 years. They are always willing to help you find the best car deals and prices for you. My salesman Kyle is superb at his job. The servic the last 8 years. They are always willing to help you find the best car deals and prices for you. My salesman Kyle is superb at his job. The service department run by Regina is also fantastic! They help you with any questions or concerns about your car. I have dealt with many dealerships in the past and Smythe ranks number one for me. Thank you! More
Other Employees Tagged: Kyle Jackson, Henry Zhu , Alex Piriz
