This was the first time I ever bought a car. The experience was much better than I imagined it would be - I always hear horror stories about car dealerships. But not this one.
The whole process was very smooth and well explained by Nick and Rebecca. They were both very professional and no nonsense. You could tell they were eager to accommodate the client, which is what good sales people do.
Nick seemed to be very knowledgeable about the vehicle I was buying and thoroughly explained all of the functionality.
They were even able to find the specific color and model of car that I wanted and had it brought to the dealership quickly and from regions beyond. The car was ready to go on the third meeting.
I will definitely give strong consideration to this dealership, when it comes to buying another car in the distant future, which will most likely be a Honda. So the far the 2017 Civic I bought, has been flawless.
"best car buying experience yet"
ok here is the story. I was the owner of a 1 year old jeep that I traded my Honda for last year. after having several problems with this jeep and with it back at the jeep dealer again I took a cruise into Whitby Honda. I was not looking to buy anything really I was just window shopping but was also open to a Honda since they have been great to me in the past just not sure if a jeep trade in was an option. when I walked in I was greeted by salesman Peter Van Dorsser. super nice guy I explained my situation to him and he asked me what I was looking for without trying to push me into anything. we discussed what kind of options were there and when I found a car that I really liked (acura ilx) and not wanting to break the bank pete told me he would have to talk to the big wigs Ifukhar Khaliq and Richrd Alam. after talking to the big wigs pete came back with an offer that was more than fair so it was a no brainer I was back in a Honda/acura. I have bought several cars from dealers over the years in 3 different provinces and I always find dealers pushy and wanting to steer you into something I was not interested in I didn't have that feeling here at all. from the sales staff to the managers they took the time to listen to what I wanted and figured out a way to get me into the car I wanted at the price I wanted I cant thank them enough they have gained a customer for life. they took the time to show me how everything worked in the car and introduced me to the service staff also so I know who to talk to when its service time it had a very family feel over there. its only been a day since I got the car home and have already recommended Whitby Honda to 3 people and will continue to do so in the future cant say enough good things about these guys. I hope this review is helpful but I suggest you go in for yourself you wont be disappointed ask for Peter Van Dorsser he will take good care of you
"No hassle, customer first, strictly 100% UP"
Special mention to Adam Rumball for being there on this purchasing journey. He was very open and honest, had a no hassle or haggle approach and made my satisfaction objective #1. I would and will definitely recommend whitby Oshawa to my friends and colleagues. A truly customer first establishment.
Rebecca truly knows her numbers and worked with me to settle on a rate and payment plan that is within my budget. Much appreciated
"Peter was great!"
I had the pleasure of working with Peter with trading in my civic for the new CRV. He was very accommodating as I was with my wife and my two year old son. He was patient with answering all of our questions and he exceeded my expectations in meeting our demands. He was on top of the delivery and overall offered amazing customer service. Rebecca was also very helpful and was quick to process all the necessary paperwork. She was pleasant to work with and was on top of her part. I will definitely recommend whitby Oshawa Honda to anyone interested in a Honda and I look forward to working with Peter and Rebecca for my future purchases.
"Extremely satisfied customer "
My experience was excellent from start to finish - I am so happy I made the decision to trust this dealership with my 2nd purchase of a Honda vehicle. Adam Rumball is a genuine guy who works hard to get you what you really want and you can tell he enjoys what he does which is important! I am loving my new 2017 CRV and I am grateful to Adam for making sure I got it on time for the Canada day long weekend. They have an excellent team - It was refreshing dealing with individuals who are professional and down to earth. It made my experience enjoyable and easy. Thanks a bunch!
"Thank you Dan."
You delivered everything you promised. Your attention to detail as well as your product knowledge made this buying experience a pleasure. You and your sales team helped make our decision an easy one for my wife and I. The Hr-V is perfect for the two of us.
- Gaurav Oli
Really liked the service and people who work here are very friendly and gives you right advice. Gives me very good deal, not able to get that kinda deal in any GTA honda stores. Strongly recommend guys.
It is so awesome literally love the car got all the saftet features i need and the power to get me from place to place all in all good experience better car.
"Total Team Effort made for great experience!"
Wasn't sure what to except heading into the process of potentially purchasing a new car but I was quickly put to ease thanks to a team effort from Rebecca, Dan and Joshua. Dan treated me with the utmost respect and made my decision to purchase a new vehicle easy. Dan answered every question I had and went above and beyond from the test drive to helping me decide what model was right for me. Dealing with Rebecca was a pleasure, she made everything quick & easy. Also, big thank you to Joshua for helping on the floor. Thanks to this team effort I had an excellent experience at Whitby Oshawa Honda and would highly recommend.
By far this is the best dealership and Mr. Ashok Tawde is the best ever that we dealt with! He didn't force us to buy rather he worked patiently with us until we get the best deal possible. He's very quick to response via email or phone. Special mention to Ms. Rebecca Simpson and Mr. Dave Escolano who are friendly, approachable and great at what they do. I was impressed at Ms. Rebecca because even in a Sunday she would make an effort to touch base with us. Over all we had a great, easy and smooth experience with Whitby Oshawa Honda.