Rebecca Lassiter | Page 2

The service advisor did try to up sell additional services but at a very high price (radiator flush, break line flush, cabin air filter which I changed myself about a mouth ago and wheel balance), af services but at a very high price (radiator flush, break line flush, cabin air filter which I changed myself about a mouth ago and wheel balance), after declining the services, I never saw her again. She didn't check out the condition of the vehicle after serving. The vehicle was clean when I brought it in but had grease hand prints on the fenders and doors, a mud splash on the front fender and running boards. If she would have walked out after serving, she would have seen it and had it cleaned up. I initially refused a wash as it was clean when I brought it there. I haven't used this dealership before but needed the service due to a long trip I was going on and didn't have time to go back to my regular dealership. I felt like once I didn't take any additional services, you're done, move on to the next customer. My other service advisors met me after the service just to make sure I was happy and to see the condition of the vehicle after serving but this dealership has a history of poor customer service with me anyways, that's why I didn't buy the vehicle from them in the first place. More

by n1010 Verified Customer Verified Customer

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The service was done very nicely and I was in and out there rather quickly. The staff was also very nice. there rather quickly. The staff was also very nice. More

by Shawnk0224 Verified Customer Verified Customer

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Great service, great explanation of said service including a breakdown of each area of concern including a breakdown of each area of concern More

by SANDMAN3621 Verified Customer Verified Customer

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The car was bought originally at sunrise Ford and it's the only place, that I will take it to get serviced. Shawn Cooper is the man to see. Thank you. the only place, that I will take it to get serviced. Shawn Cooper is the man to see. Thank you. More

by CYBERDEMONBFG Verified Customer Verified Customer

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Good communication. Everything done right. Very easy process. Did not have any problems. Would recommend. Everything done right. Very easy process. Did not have any problems. Would recommend. More

by bryan72 Verified Customer Verified Customer

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The customer service at Sunrise Ford was awesome! They were very professional and made that your needs were met They were very professional and made that your needs were met More

by edwidge.amisial Verified Customer Verified Customer

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Everything was perfect it was clean on time I am really happy with the work happy with the work More

by CKBFLORIDA Verified Customer Verified Customer

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The service here was timely and terrific! Great customer service and great prices. The service team had me checked in a couple of minutes after my arrival. Great customer service and great prices. The service team had me checked in a couple of minutes after my arrival. More

by Qdpiesmith72 Verified Customer Verified Customer

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Close conbinu service good work profesionales friendly jhonest about quarry clean embodiment clean waiting area jhonest about quarry clean embodiment clean waiting area More

by Mcsegura2000@yahoo.com Verified Customer Verified Customer

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Thank you so much for your support and I will come back for service with all my family and friends for service with all my family and friends More

by MIKE04_615 Verified Customer Verified Customer

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