Ray Taylor
Ray Taylor at Regal Honda

Ray Taylor | Page 9

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8
491 Reviews
4.8

491 Reviews

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491 Reviews of Ray Taylor

December 07, 2024

Dealership Rating
Employee Rating

Have dealt with Regal Honda for almost 20 years, purchases and service, Ray Taylor has always been personable and professional, and I know I’m going to have a good experience when he is my service a More

by GARNERFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Regal Honda responded

Thank you for your loyalty to Regal Honda over the years! It's wonderful to hear that Ray Taylor consistently provides personable and professional service. We appreciate your trust in us and look forward to continuing our relationship with you!

December 07, 2024

Dealership Rating
Employee Rating

Welcomed with excellent customer service, friendly and great follow up in making sure I was enjoying my new Prologue. More

by em4172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman, Sal Campisi Jr., Camden Keller , Megan Barnes, Austin Smith, Rob Young, Ryan in Finance

Dec 09, 2024

Regal Honda responded

We're delighted to hear that you received excellent customer service and follow-up from our team at Regal Honda. Enjoy your new Prologue, and thank you for choosing us!

November 22, 2024

Dealership Rating
Employee Rating

I had an awesome experience. They went above and beyond when it came to working with me! More

by jamesmarkfarrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman, Sal Campisi Jr. , Cris Aviso, Megan Barnes, Freddy Cano, Matthew Mackay, Austin Smith, Chayton Wodecki, Rob Young

November 17, 2024

Dealership Rating
Employee Rating

Everyone is always very courteous and helpful. Work is always done in an efficient manner. More

by CADDYMAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

Nice people who are very honest and not a long wait for service and help you anyway they can More

by ammartin82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman , Megan Barnes, Austin Smith, Rob Young

Nov 12, 2024

Regal Honda responded

Thank you!

November 02, 2024

Dealership Rating
Employee Rating

I thought I will get car washed, but machine was broken. All work was done on very less time. Mechanic is real good employee More

by shah_bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Regal Honda responded

Thank you!

October 18, 2024

Dealership Rating
Employee Rating

What a rip off. What used to be $50 oil change is now $110. I will never use regal Honda again and I will tell others not to use ghem More

by STEVEM727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chrissy Hartman, Robert Holly, Thomas Farris, Sal Campisi Jr. , Cris Aviso, Megan Barnes, Sonny Glover, Austin Smith, Rob Young

Oct 25, 2024

Regal Honda responded

I’m sorry to hear you feel that way about your recent experience. I understand how frustrating it can be when prices change unexpectedly. We appreciate your feedback and would like the opportunity to address your concerns. If you’re willing, please reach out to Chrissy-Service Lane Manager directly so we can discuss this further. Your satisfaction is important to us, and we want to improve your experience. Thank you for sharing your thoughts.

October 17, 2024

Dealership Rating
Employee Rating

Ray is my favorite been using him for many many years he is the best. Always makes sure the customer is satisfied More

by LINDAKBROCK1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 16, 2024

Dealership Rating
Employee Rating

"Five Star" Ray Taylor greeted me upon my arrival and paid careful attention to my descriptions of areas of concern. He texted me his contact information and kept me informed of my car's progress. I wa More

by ANDREASCHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Regal Honda responded

Thanks so much for sharing your experience with us. We hope to see you again.

October 16, 2024

Dealership Rating
Employee Rating

Dealership delivered wrong car and did not reimburse me completely for auto-payment, then was snippy when I pursued it. I still have not been completely reimbursed. More

by luckybarton
Recommend Dealer
No
Oct 25, 2024

Regal Honda responded

I’m very sorry to hear about your experience with the wrong vehicle delivery and the issues with reimbursement. That’s frustrating, and it’s unacceptable for you to feel dismissed when pursuing a resolution. We take this seriously and want to make it right. Please reach out to us directly so we can address your concerns.

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