Ray Taylor
Ray Taylor at Regal Honda

Ray Taylor | Page 10

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8
491 Reviews
4.8

491 Reviews

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491 Reviews of Ray Taylor

October 15, 2024

Dealership Rating
Employee Rating

Very pleasant and cordial. He made me feel welcomed and was very polite and informative More

by shiry_epoh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Smith, Rob Young

Oct 29, 2024

Regal Honda responded

We're here to help you anytime!

October 08, 2024

Dealership Rating
Employee Rating

Ray had about five completed cars on his desk and he wasn’t noticing us! Long wait for oil change! More

by Ilene Scogin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Oct 15, 2024

Regal Honda responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

September 29, 2024

Dealership Rating
Employee Rating

Ray always does a great job. I hope your show him the appreciation he deserves More

by WALKERORLN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Regal Honda responded

It’s lovely to hear your kind words of appreciation for our hard-working staff, thank you.

September 22, 2024

Dealership Rating
Employee Rating

Always very helpful. Easy to get an appointment. I loke being blessed to drop off my car the might before. More

by brubevcraft
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Regal Honda responded

Thanks so much for sharing your experience with us.

September 21, 2024

Dealership Rating
Employee Rating

I have purchased 2 Honda’s from this dealership. I all ways have had good experience with the vehicles . So far so good. More

by artusfla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman , Megan Barnes, Matthew Mackay, Austin Smith, Rob Young

Sep 26, 2024

Regal Honda responded

Thank you so much for the positive review. We're happy that you're happy, and we're looking forward to your next visit to Regal.

September 12, 2024

Dealership Rating
Employee Rating

Have been burned over the years before Ray became my service rep. Charged for work not done, told I needed a new this or that and on prior maintenance was done, 4 days after service I had no brakes com More

by GLLLL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin Smith

Sep 19, 2024

Regal Honda responded

Thank you for your honest feedback. I’m truly sorry to hear about your past experiences, but I’m glad that Ray has been able to restore your trust and provide the level of service you deserve. It’s disappointing that you had such negative experiences prior, especially regarding the safety of your vehicle and the treatment you received when Ray wasn’t available. We value your loyalty and appreciate your patience throughout. I’ll make sure to pass along your kind words to Ray, and we’ll continue working hard to ensure you have the best service possible in the future.

September 07, 2024

Dealership Rating
Employee Rating

Have not been able to resolve electrical issue with crv. SUV continues to show engine light on and all codes showing up on dash board. Will be talking to service manager this week , SUV needs to be electro More

by Fulton134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 12, 2024

Regal Honda responded

Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the ongoing electrical issues with your CR-V and the frustration this must be causing you. Please know that your satisfaction is our priority, and we will do everything we can to get your CR-V back to optimal condition. If there’s anything you need in the meantime or if you have any further concerns, feel free to reach out. Thank you for your patience and understanding.

August 30, 2024

Dealership Rating
Employee Rating

Ray is a pro day in and day out, he made sure my visit was excellent. More

by GARY.MCLEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Sep 06, 2024

Regal Honda responded

Thank you so much for taking the time to leave us a 5-star review.

August 29, 2024

Dealership Rating
Employee Rating

Be careful who you work with because some are better at helping you than others. More

by 21769ME
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Sep 06, 2024

Regal Honda responded

Thank you for your feedback.

August 21, 2024

Dealership Rating
Employee Rating

The best above and beyond for a customer who needs reassurance starting with Doug Maynard More

by arlene8055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Smith, Doug Maynard

Aug 22, 2024

Regal Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

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