Ray Snapp
Ray Snapp at Byers Mazda
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Ray Snapp | Page 2

Mazda Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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5.0
18 Reviews

Dealership Experience

7 mos

Languages Spoken

English English

5.0

18 Reviews

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18 Reviews of Ray Snapp

February 20, 2024

Dealership Rating
Employee Rating

I got a very good deal on CX-30. Ray Snapp was very helpful and gave all the details and info about the offers going on. His expertise and guidance made the decision-making process s More

by anju
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell

Feb 21, 2024

Byers Mazda responded

Thank you for taking the time to share about your experience, Anju! We're thrilled to hear that Ray was able to make your decision-making process stress-free and provide expert guidance throughout the transaction. It's also wonderful to know that our offer of continued support even after delivery was valuable. We appreciate your business and look forward to serving you again in the future!

February 12, 2024

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Employee Rating

Excellent service from Ray Snapp. I felt respected and was educated on all the various models they offered. I bought a CX-5 Premium and am very happy with it. They are very busy on Sa More

by BuckeyeGina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2024

Byers Mazda responded

Thank you so much for choosing Byers Mazda and for sharing your positive experience, Ray. We are delighted to hear that you felt respected and educated throughout the process. Providing exceptional customer service is one of our top priorities and it is great to know that we exceeded your expectations. We are also thrilled to hear that you found the perfect vehicle in our CX-5 Premium. Our team takes great pride in helping each customer find the right fit for their needs. Thank you for recommending us and we look forward to seeing you again soon at our dealership.

February 04, 2024

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Employee Rating

Very clean store. Great location. Staff was friendly, courteous, and helpful. Ray was well informed and easy to work with. More

by tim.perrine51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

Byers Mazda responded

Thank you for taking the time to share your experience at Byers Mazda, we are happy to hear that you found our store clean and staff friendly. We strive to provide a pleasant and efficient shopping experience for all of our customers. We greatly appreciate your kind words about Ray, our knowledgeable and helpful team member. It is our goal to make sure every customer feels comfortable and confident when making their purchase decisions. We hope to see you again soon at Byers Mazda!

January 28, 2024

Dealership Rating
Employee Rating

Ray was honest & trustworthy. Couldn't ask for more. Was not a "xx" artist which I have run into numerous times in the auto business. More

by gbtracyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Byers Mazda responded

Thank you for your kind review, and for taking the time to share your experience at Byers Mazda. We are so glad that Ray exceeded your expectations and provided you with honest and trustworthy service. Our team takes great pride in providing top-notch customer service and it sounds like Ray did just that! It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. Thanks again!

January 28, 2024

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Employee Rating

First class service from the salesman to the service team. No pressure sales and very helpful service team. More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 31, 2024

Byers Mazda responded

Thank you for taking the time to leave us a review, Susan. We are so glad to hear that our team provided you with first class service both during the sales process and in our service department. At Byers Mazda, we believe in providing our customers with a pressure-free and helpful experience. It's wonderful to hear that this resonated with you during your visit. We truly value your business and thank you for choosing Byers Mazda. We look forward to serving you again in the future!

January 25, 2024

Dealership Rating
Employee Rating

Excellent experience with the dealership service. Ray went above and beyond to make sure I was confident on my car choice. More

by Marina
Sales Price Transparency
Recommend Dealer
Yes
Jan 31, 2024

Byers Mazda responded

Thank you for taking the time to leave a review, we truly appreciate it! We are so glad that you had an excellent experience with our dealership and that Ray went above and beyond to make sure you were confident in your car choice. We will be sure to pass along your compliments to Ray and the rest of our team and we hope to see you again for any of your vehicle needs. Thank you for choosing Byers Mazda!

January 24, 2024

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Employee Rating

The staff was very kind and eager to help. I had zero issues during the buying process. More

by jakefrench27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Schroeder

Jan 24, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda, Jake. We're delighted to know that our team provided excellent assistance during your car buying process. Our goal is to make every customer's experience smooth and hassle-free, and we're glad we achieved that with you. We look forward to seeing you again for any future automotive needs.

January 17, 2024

Dealership Rating
Employee Rating

It's a great facility with knowledgeable people. There were some annoying issues with my transaction, but overall I was pleased. More

by syed.ali1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Byers Mazda responded

Thank you for taking the time to leave us a review! It's fantastic to know that our team at Byers Mazda provided you with excellent service. We apologize for any frustrating moments during your transaction, and we appreciate your understanding and patience. Your satisfaction is our top priority, and we hope to have the opportunity to assist you again in the future. Thank you again for choosing Byers Mazda!

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