Ray Hildenbrand
Ray Hildenbrand at Sloane Toyota of Philadelphia

Ray Hildenbrand | Page 9

Service Manager

Sloane Toyota of Philadelphia

1546 Cottman Avenue
Philadelphia, PA 19111

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Ray Hildenbrand

June 16, 2023

Dealership Rating
Employee Rating

Need more attention service advisor rich santos not richardo I have really bad experience with him More

by Ceniagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Wang

Jun 16, 2023

Sloane Toyota of Philadelphia responded

I apologize that your recent visit fell short of the high standard to which we hold ourselves and our services. I would like to better understand what transpired so that we can work toward providing you with a 5-star experience moving forward. Would you consider reaching out at your earliest convenience? Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

June 08, 2023

Dealership Rating
Employee Rating

MY ONLY ¿? seems EVERY service I am told need for Additional work ?? Gimmick or what More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toan Chung

Jun 08, 2023

Sloane Toyota of Philadelphia responded

Diane, we do our best to provide expertise and to recommend necessary services so I'm sorry for any confusion here. I'm happy to offer my assistance and help sort things out. If you're willing to speak with me, please feel free to reach out. Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

May 21, 2023

Dealership Rating
Employee Rating

Chanell is a very courteous, helpful, knowledgeable and friendly service representative at Toyota on Cottman Ave. in Phila. who has a warm smile & greeting for all & never seems to get flustered. She kept More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Channel

May 23, 2023

Sloane Toyota of Philadelphia responded

We appreciate you taking the time to share your experience with us at Sloane Toyota of Philadelphia! It's great to hear that Chanell provided courteous and knowledgeable service for your car and kept you updated every step of the way. Thank you for the five stars and support!

April 25, 2023

Dealership Rating
Employee Rating

Their employees and technicians are professional! They call or text with recommendations to fine tune your car!! More

by cspezial1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Channel

Apr 25, 2023

Sloane Toyota of Philadelphia responded

We are flattered! Thank you so much for trusting Sloane Toyota of Philadelphia with your vehicle needs!

April 14, 2023

Dealership Rating
Employee Rating

I was completely satisfied with the exceptional service I received at my last visit.They did a great job getting my car repaired, and gave me prompt and professional service. More

by frank.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Sloane Toyota of Philadelphia responded

Frank, we are thrilled to hear that you had an exceptional experience with Sloane Toyota of Philadelphia! Thank you for sharing your kind words about our prompt and professional service. We are grateful for your business and look forward to assisting you again in the future. Have a great rest of your day!

March 15, 2023

Dealership Rating
Employee Rating

The establishment was cleaned and all the employees were amicable. Ricardo has always been very attentive to my requests. The Sloane family are all well rounded people. They are always willing to help. More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Sloane Toyota of Philadelphia responded

Ricardo and the entire Sloane Toyota of Philadelphia team are happy to see your glowing review, Eva! Thank you for supporting Sloane Toyota of Philadelphia and we will see you next time!

January 25, 2023

Dealership Rating
Employee Rating

Service was great easy to get appt check out was fast and everyone was pleasant they also bring you car right to you More

by dbshamrock48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Sloane Toyota of Philadelphia responded

Thanks for this review! We're happy to hear that the Sloane Toyota of Philadelphia team was nice to work with. We appreciate your business, and we hope you have a nice day.

December 09, 2022

Dealership Rating
Employee Rating

Joe was outstanding. He gave me an upfront preview for what I wanted and comminuted in a respectful and timely manner More

by Lin9harris
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Darcy

Dec 09, 2022

Sloane Toyota of Philadelphia responded

It's fantastic to see such positive feedback for Joe! He is an asset to the Sloane Toyota of Philadelphia team, and we'll be sure to pass your five stars along.

November 11, 2022

Dealership Rating
Employee Rating

I have been a customer of Champion for years. There is a reason. Rd because they care about their customers. Ed Kogan our salesman is awesome. He got the car we wanted and made the experience won More

by Jayshanboss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Kogan

Nov 13, 2022

Sloane Toyota of Philadelphia responded

Thank you for the great review! We are so glad to hear that you are confident in Ray and Ed to get the job done. We appreciate your business over the years and hope to see you back again at Sloane Toyota of Philadelphia!

November 11, 2022

Dealership Rating
Employee Rating

Staff is always pleasant and helpful. They make it easy. Thank you all very much! More

by lastleg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannel

Nov 11, 2022

Sloane Toyota of Philadelphia responded

Thanks for the five-star rating of Sloane Toyota of Philadelphia! Our team appreciates your kind words. See you next time!

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