36 Reviews of Randy Rue
April 12, 2024
Buickinapplevalleyisfanialdealeri buy all mycars and staff is fanialtinn my ddangerhusdan unc.lejeanwe bougteraref car sfarmhim now we havecorrires isfaniati dealer thank you dealer staff is fanialtinn my ddangerhusdan unc.lejeanwe bougteraref car sfarmhim now we havecorrires isfaniati dealer thank you dealer More
Other Employees Tagged: Brett Paul, Shane Carnahan, Connor Wickenhauser, Gary Gibson, Tim Condon, Joel Mullett , Jean frizy
February 20, 2020
Worst service experience we've ever had. Zero communication between the receptionist, the service manager, and the mechanics. 6 appts, problem not solved. Too many things to list communication between the receptionist, the service manager, and the mechanics. 6 appts, problem not solved. Too many things to list More
Other Employees Tagged: Scott Soller, Heather Swanson
January 08, 2020
I was out of state when I had a transmission issue on my 2015 Sierra. It was a few thousand miles out of warranty, and the out-of-state dealer wasn’t able or willing to help me with cost sharing. When I got 2015 Sierra. It was a few thousand miles out of warranty, and the out-of-state dealer wasn’t able or willing to help me with cost sharing. When I got back to Minnesota, I contacted Randy at Valley GMC, which is the dealership that sold me the car. Randy went to bat for me and got a substantial cost sharing from GM on my behalf. This is in spite of them not even doing the repair - it was only to help a customer. I’m extremely impressed. More
Other Employees Tagged: Scott Soller, Heather Swanson, Tom Stensrud , Jim Earhart, Tom Monson
June 20, 2019
Great service We had our Century in for an oil change and cooling system fluid exchange. The price was great, service was quick, waiting room is comfortable. We had our Century in for an oil change and cooling system fluid exchange. The price was great, service was quick, waiting room is comfortable. More
Other Employees Tagged: Scott Soller
June 10, 2019
The service and the people are 1st rate. The folks at Valley are friends with you as soon as you come in the door. The service is first rate, coupled with a healthy dose of helpful. I trust The folks at Valley are friends with you as soon as you come in the door. The service is first rate, coupled with a healthy dose of helpful. I trust them there. More
Other Employees Tagged: Brett Paul, Shane Carnahan, Tim Condon, Scott Soller, Joel Mullett , Jim Earhart, Tom Monson
June 09, 2019
Service Beyond None Other I have had my car serviced and work done in the body shop. Everyone has been so terrific to work with. Customer service from a scale of 1 to 10 is a 2 I have had my car serviced and work done in the body shop. Everyone has been so terrific to work with. Customer service from a scale of 1 to 10 is a 20. Bar none, the best service I have ever experienced at a car dealership. I now purchased a car from Valley and the service was wonderful experience as well. I would never go anywhere else! More
Other Employees Tagged: Tim Condon, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett , Jim Earhart, Tom Monson
May 16, 2019
Always Excellent I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of a I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of attrition usual at most dealers. Scott and Tom have always been professional and helpful. More
Other Employees Tagged: Scott Soller , Tom Monson
April 17, 2019
Old car maintenance Valley takes just as good care of our old Century as they do our new Regal. We got a great deal on tires and a loaner car too while the Century was be Valley takes just as good care of our old Century as they do our new Regal. We got a great deal on tires and a loaner car too while the Century was being worked on. More
April 09, 2019
Went above and beyond to help Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped arrange the repair through a specialist. More
Other Employees Tagged: Heather Swanson
April 04, 2019
Always great service I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car i I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car is fixed right. More
Other Employees Tagged: Brett Paul, Connor Wickenhauser, Scott Soller, Heather Swanson , Jim Earhart, Tom Monson