Randy Lewis
Randy Lewis at Honda of the Avenues

Randy Lewis | Page 9

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.6
124 Reviews
4.6

124 Reviews

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124 Reviews of Randy Lewis

December 11, 2024

Dealership Rating
Employee Rating

Had a great experience with Brett and Randy. They made everything go smoothly for us! More

by Carmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Huey

Dec 14, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Brett and Randy were able to provide you with smooth purchase process.

October 27, 2024

Dealership Rating
Employee Rating

prepaid for parts to be installed and received no responce. Would not even make a courtesy call to provide status. Avoid this service center. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2025

Honda of the Avenues responded

We sincerely apologize for the lack of communication and the inconvenience you experienced. This is not the standard of service we aim to provide. Please contact our service management team directly so we can address your situation and make it right.

October 22, 2024

Dealership Rating
Employee Rating

At Honda of the Avenues, I prefer Service Coordinator Randy Lewis due to his assistance with costs (Costco discounts or coupons), trustworthiness, and responsiveness. More

by Gulf-Alpha-Romeo-Yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bouchard

Oct 22, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that Randy is able to provide you with great service at a great price.

October 22, 2024

Dealership Rating
Employee Rating

I’m last visit was horrible. My service advisor completely forgot about me. I just needed to replace my battery. My service advisor Randy never gave me any update. After two hour More

by Jcjcjc990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Honda of the Avenues responded

We’re very sorry to hear about your experience. A simple battery replacement should not have taken that long, and we apologize for the lack of communication from your service advisor. We appreciate your feedback and will review this with our team to ensure better service and timely updates in the future.

Oct 22, 2024

Jcjcjc990 responded

No one has reached out yet. I have purchased several cars from this dealership. If they care, they would call me back as I have left several voicemails

Oct 23, 2024

Jcjcjc990 responded

Amber the service manager did reach out to me and rectify the situation

October 08, 2024

Dealership Rating
Employee Rating

Randy was awesome, super knowledgeable and helpful. Definitely will be working with him as my service advisor in the future More

by JAYMEC709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Randy made your service visit a great one!

September 29, 2024

Dealership Rating
Employee Rating

Great service and friendly staff. The dealership was very clean and comfortable. I will continue to use this location. More

by MATTHEW.A.TYRRELL98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Honda of the Avenues responded

Thank you Matthew for your continued business and we look forward to seeing you at your next service visit!

September 20, 2024

Dealership Rating
Employee Rating

I am not happy with my service at this location as the dealership ripped me off and it was a very unpleasant experience for me. I had an issue with a starter motor and this dealership charged me through t More

by MAHADEVAN.SWAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Howard

Sep 21, 2024

Honda of the Avenues responded

Thank you for taking time to submit a review of you latest visit. My name is Evan Dunaway and I am one of the Customer Relations managers here at Honda of the Avenues. My direct line is 904-370-1274 or email edunaway@hondaota.com, I would like to discuss your visit in more detail if possible.

September 16, 2024

Dealership Rating
Employee Rating

Starting with Randy and ending up with Morgan we couldn't ask for anything better. More

by gsmccoy19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan

Sep 20, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Randy and Morgan were able to provide you with a high level of service!

September 13, 2024

Dealership Rating
Employee Rating

Randy provided excellent customer service. He went above and beyond and is an asset to Honda. More

by j23chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2024

Honda of the Avenues responded

Thank you for your business and the 5-Star review! We are glad to hear that Randy was able to provide you with an excellent experience!

August 31, 2024

Dealership Rating
Employee Rating

My recall was easy to schedule. I was greeted cordially, the waiting area was pleasant and I was in and out in the hour and a half I was told it would take. More

by sherimjones
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Honda of the Avenues responded

We are glad to hear that you had a great experience during your recent visit and we look forward to providing you with that same experience on your future visits!

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