Randy Carson | Page 2
Service Manager
Dean Team Volkswagen of Kirkwood
10205 Manchester Rd
Kirkwood, MO 63122
15 Reviews
Write a Review15 Reviews of Randy Carson
January 15, 2020
Dean Team is running on all cylinders. The focus of Dean Team is to build long term customer relationships, and they excel at accomplishing that. The combination of professionalism, friendl The focus of Dean Team is to build long term customer relationships, and they excel at accomplishing that. The combination of professionalism, friendliness and dependability is unbeatable. Dave Shultz came in on his day off to help us with the purchase and orchestrated our experience so that we were able to close in record time. Colin has built a well oiled, coordinated organization that always aims to please. Great buyer and service experience. More
Other Employees Tagged: Colin Berndt, Anthony Sayer , Dave Schultz
September 07, 2019
Awful customer service They asked my for my cellphone number.i told them I didnt have one at the moment *mine broke a couple days ago. And they literally told me if I cant a They asked my for my cellphone number.i told them I didnt have one at the moment *mine broke a couple days ago. And they literally told me if I cant afford a phone why am I shopping for a car. Like serious if this is how you treat a potential customer id hate to see how they would treat a current customer. More
Other Employees Tagged: Tom Morfeld , Bryan Goering
September 05, 2019
Very Unprofessional Randy could the worst manager of any department I have ever done business with. He treated me like dirt....Instead of explaining why my bill was not c Randy could the worst manager of any department I have ever done business with. He treated me like dirt....Instead of explaining why my bill was not correct. He continued to interrupt me and talk over me and threatened to keep my car. The service has 3 steps not all steps were completed... plus there is a warranty issue.... Instead he acted like a bully. Never again.....stay away from this place More
September 24, 2017
Reese Found my Dream Car! Highly recommend Reece at the Dean Team in Kirkwood! He went out of his way (literally all the way to Georgia to find the exact car I was looking for) Highly recommend Reece at the Dean Team in Kirkwood! He went out of his way (literally all the way to Georgia to find the exact car I was looking for) and continues to check in with me keeping me well informed. Everyone from the sales team, service department and management treated me kindly and with patience - so pleased and at peace with my decision to lease a new Volkswagon! More
Other Employees Tagged: Anthony Sayer , Maurice "Reese" Gayden, Kyle Steinberg
February 16, 2017
Great service friendly staff!! Perfect dealings with these friendly people, awesome vehicles to look at as well!!! Have nothing but exceptional things to say about this dealership! Perfect dealings with these friendly people, awesome vehicles to look at as well!!! Have nothing but exceptional things to say about this dealership! Couldn't be happier!! More
Other Employees Tagged: Colin Berndt, Dave Schultz, Tom Morfeld, Anthony Sayer, Brandy Berndt , Curt Campbell, Drew Churovich, Tom Ebner, Maurice "Reese" Gayden, Larry "Pinky" Persons, Kassidy Shuman, Kyle Steinberg