Randy Carson
Randy Carson at Dean Team Volkswagen of Kirkwood
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Randy Carson | Page 2

Service Manager

Dean Team Volkswagen of Kirkwood

10205 Manchester Rd
Kirkwood, MO 63122

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15 Reviews
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15 Reviews

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15 Reviews of Randy Carson

January 15, 2020

Dealership Rating
Employee Rating

Dean Team is running on all cylinders. The focus of Dean Team is to build long term customer relationships, and they excel at accomplishing that. The combination of professionalism, friendl More

by arnchiddvw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Colin Berndt, Anthony Sayer , Dave Schultz

Jan 16, 2020

Dean Team Volkswagen of Kirkwood responded

Thank you for your great review and compliment! We are so glad Dave and Colin were able to provide you with a positive car buying experience. We are grateful to have you as a customer. Enjoy your new VW!

September 07, 2019

Dealership Rating
Employee Rating

Awful customer service They asked my for my cellphone number.i told them I didnt have one at the moment *mine broke a couple days ago. And they literally told me if I cant a More

by Pissedoff95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Morfeld , Bryan Goering

Sep 09, 2019

Dean Team Volkswagen of Kirkwood responded

Hi Nathan, we're so sorry to hear that you had a negative experience with our sales department. Please reach out to our Customer Service Manager, Marissa Reno, to get your issue resolved. Her direct line is: (314) 402-2237.Our Customer Service Manager, Marissa, called and left several voice mails. She also left an apology on voice mail. We had hoped to hear back from this customer so we could speak directly to him. Nathan, we sincerely apologize for the message from our salesman and we have spoken to Nick regarding it being inappropriate. Good luck as you move forward in your car buying experience and feel free to follow up with Marissa if you wish.

September 05, 2019

Dealership Rating
Employee Rating

Very Unprofessional Randy could the worst manager of any department I have ever done business with. He treated me like dirt....Instead of explaining why my bill was not c More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 05, 2019

Dean Team Volkswagen of Kirkwood responded

Hi Brian, we're so sorry to hear that you had a negative experience with our service department. Please reach out to our Customer Service Manager, Marissa Reno, to get your issue resolved. Her direct line is: (314) 402-2237.

September 24, 2017

Dealership Rating

Reese Found my Dream Car! Highly recommend Reece at the Dean Team in Kirkwood! He went out of his way (literally all the way to Georgia to find the exact car I was looking for) More

by RubyRedVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sayer , Maurice "Reese" Gayden, Kyle Steinberg

February 16, 2017

Dealership Rating
Employee Rating

Great service friendly staff!! Perfect dealings with these friendly people, awesome vehicles to look at as well!!! Have nothing but exceptional things to say about this dealership! More

by Joegsxr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Berndt, Dave Schultz, Tom Morfeld, Anthony Sayer, Brandy Berndt , Curt Campbell, Drew Churovich, Tom Ebner, Maurice "Reese" Gayden, Larry "Pinky" Persons, Kassidy Shuman, Kyle Steinberg

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