Easy to work with and straight forward.
Ramon Martinez was great easy to talk to.
Ramon Martinez was great easy to talk to.
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by Pabrod
Aug 09, 2023 -
Quebedeaux Buick-GMC responded
Thank you for this amazing review! We really appreciate your business.
Best,
The Quebedeaux Buick GMC Team.
Aug 07, 2023 -
Pabrod responded
Thank you for a great experience
Fast , efficient and worth my time.
Team was helpful in helping me divide my new vehicle
Team was helpful in helping me divide my new vehicle
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by irving.chacon
Verified Customer
Verified Customer
Aug 03, 2023 -
Quebedeaux Buick-GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day.
Best,
The Quebedeaux Buick GMC Team.
Good amount of cars to see but super helpful when your
looking & in process to get the vehicle. When vehicle is yours, no response to any help after.
Just like dealership from my other purchase. Super
looking & in process to get the vehicle. When vehicle is yours, no response to any help after.
Just like dealership from my other purchase. Super nice then a nice kick in the a$$ when you leave with vehicle.
Last time dealership purchase for me ever. Straight cash buys now from now on 👍🏽
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by Franks not happy
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan Foster, Manager is to blame, workers reflect supervisors
Jul 25, 2023 -
Quebedeaux Buick-GMC responded
Thank you for taking the time to share your recent experience at Quebedeaux Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation. Thank you.
Best,
The Quebedeaux Buick GMC Team.
The experience I had with my sales rep and finance rep
were great, however, the detail process was horrible and they missed major things in my car. Found melted crayons in my car door and chewed gum AFTER
were great, however, the detail process was horrible and they missed major things in my car. Found melted crayons in my car door and chewed gum AFTER the detail was finished. I reached out to Ramon and did not receive anything back from him. While the car is fine, that final experience was terrible. Not to mention that the car was not detailed the day it was supposed to be, and I had to bring it back a different day to finish that part of the process. To be fair, I do not blame Ramon, but I do think someone should reach out to settle this better because that is unacceptable. With that final experience, I cannot in good conscience recommend this dealership to anyone.
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by tony556
Verified Customer
Verified Customer
Jul 03, 2023 -
Quebedeaux Buick-GMC responded
Tony, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible.
Best,
The Quebedeaux Buick GMC Team.
Jul 03, 2023 -
tony556 responded
I would love to work something out. Let me know who to contact and i will call them.
Jul 03, 2023 -
tony556 responded
I would love to work something out. Let me know who to contact and i will call them. I would also love to note that I when I did reach out to those I worked with in the buying process, I have not received a single response back. This is definitely making it seem like I am not valued anymore as a customer and that now that my money has been spent, my concerns are irrelevant. I hope your dealership will do the right thing and reach back out to me. Something should be done about this because it is very frustrating.
Jul 03, 2023 -
tony556 responded
I would love to work something out. Let me know who to contact and i will call them. I would also love to note that I when I did reach out to those I worked with in the buying process, I have not received a single response back. This is definitely making it seem like I am not valued anymore as a customer and that now that my money has been spent, my concerns are irrelevant. I hope your dealership will do the right thing and reach back out to me. Something should be done about this because it is very frustrating.
Great service and salesperson was awesome.
Will certainly recommend to family and friends. Thank you for your service
Will certainly recommend to family and friends. Thank you for your service
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by lucindap32
Verified Customer
Verified Customer
Jun 06, 2023 -
Quebedeaux Buick-GMC responded
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team worked hard enough to make your purchase completely painless.
Best,
The Quebedeaux Buick GMC Team.
Ramon Martinez was very helpful and went out of his way
to make sure we got to look at everything we want to
to make sure we got to look at everything we want to
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by Ragamuffin1489
Jun 02, 2023 -
Quebedeaux Buick-GMC responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Best,
The Quebedeaux Buick GMC Team.
Ramon was great and really made our car buying experience
a pleasure. I highly recommend anyone to come to Ramon for a great deal and exceptional customer service the next time they consider buying their nex
a pleasure. I highly recommend anyone to come to Ramon for a great deal and exceptional customer service the next time they consider buying their next vehicle.
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by christopherbochen
Verified Customer
Verified Customer
May 24, 2023 -
Quebedeaux Buick-GMC responded
We cannot thank you enough for your wonderful review of Quebedeaux Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Best,
The Quebedeaux Buick GMC Team.
Our salesperson, Ramon, was nice and friendly while we
were buying the truck. However customer service afterwards is lacking. He doesn’t answer phone calls or messages. There was an issue with the truck a
were buying the truck. However customer service afterwards is lacking. He doesn’t answer phone calls or messages. There was an issue with the truck and he has been of no help. Service department is handling it, but communication definitely needs to improve.
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by vrarvizu
Verified Customer
Verified Customer
May 16, 2023 -
Quebedeaux Buick-GMC responded
We appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback.
Best,
The Quebedeaux Buick GMC Team.
Awesome awesome super salesman.
Ramon martinez. Super cool guy. Was wonderful. And accommodating. And respect ful
Ramon martinez. Super cool guy. Was wonderful. And accommodating. And respect ful
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by Cowgirlteach
May 08, 2023 -
Quebedeaux Buick-GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Best,
The Quebedeaux Buick GMC Team.
I keep coming back to Quebedeaux because the service and
attention to my needs are always top notch.
attention to my needs are always top notch.
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by Orlando
Verified Customer
Verified Customer
May 04, 2023 -
Quebedeaux Buick-GMC responded
Thank you for the wonderful review, Orlando! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Best,
The Quebedeaux Buick GMC Team.