Ralph Badillo

Zero integrity. Blatantly lied about a 115.00 repair to close a deal on a used Tundra. David Holderman was the sale rep. His sale manager flat out lied when I ask Blatantly lied about a 115.00 repair to close a deal on a used Tundra. David Holderman was the sale rep. His sale manager flat out lied when I asked about the $115.00. Get any "insensitive" in writing because this dealership employee dishonest men. More

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Alexander D you are the true definition of a used car sales man. My son and I went to buy a car that we had inquired about when we got there the salesman kept trying to show us other cars, and wasting m sales man. My son and I went to buy a car that we had inquired about when we got there the salesman kept trying to show us other cars, and wasting my time. I finally said where is the car we want to look at I am not signing anything until we see the car. He finally went and got the sales manager. Someone was driving that car until theirs got delivered. We drove 3 hours to look at this car, and he knew that. We asked numerous times about it and they disregarded the ask. The other part was the dealership was going to charge me an additional fee to fix damage on a car that is advertised as "Toyota Gold Certified." Also charge me $2,700 dollars for the Certification. I spoke with an owner (I personally know, and one of his top salesman of a Toyota dealership in a different town.) He said to be "Toyota Gold Certified" the car can not have damage, and the certification only cost about $500. So we passed on this car and went to another dealership and paid in full for a 2022 with 22,000 less miles. My son has worked hard to save HIS money for a car and this dealership tried to rip him off. They wasted a majority of our day after driving 3 hours to purchase a vehicle that they knew we were coming to see and let someone take it off the lot, and then tried to sell us something else. Alexander D you are the true definition of a used car sales man. More

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Worst communication here. I have been trying to get a hold of someone especially the GM but have failed. There are no emails or accurate phone numbers. I have been trying to get a hold of someone especially the GM but have failed. There are no emails or accurate phone numbers. More

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Responsive, fair and a pleasure to work with! We highly recommend the dealership and just purchased our second vehicle from them. We highly recommend the dealership and just purchased our second vehicle from them. More

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They sold me a lemon car. I have had to pay for 4 major repairs and I've only owned this car for a year. They did a complete inspection of the vehicle but they didn't see the I have had to pay for 4 major repairs and I've only owned this car for a year. They did a complete inspection of the vehicle but they didn't see the cracked oil pan? Insane!!!! They wanted to charge 8,000 bucks for an inspection where they didn't even notice the cracked oil pan????? ON TOP OF THAT when I had them fix it, they STILL didn't notice the cracked oil pan and said it was the drain plug? Finally went to another mechanic and guess what, they noticed it right away! Still had to pay 2000 for that repair. Now I have another issue. Alamo toyota are scammers More

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I have bought several cars in my life and the team at Alamo Toyota was the best I have worked with. They didn't badger me to get more than i was looking for and closing the deal was fast and effortless Alamo Toyota was the best I have worked with. They didn't badger me to get more than i was looking for and closing the deal was fast and effortless. Thanks to all especially Alex David for making this purchase as easy as possible More

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From start to finish, the professionalism and courteous staff were top notch. Went above and beyond to make things work for me. Top notch all the way. I will definitely be going back. staff were top notch. Went above and beyond to make things work for me. Top notch all the way. I will definitely be going back. More

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Excellent experience. Sales manager David Holderman was very attentive to costumer’s needs. I will strongly recommend Alamo Toyota. Sales manager David Holderman was very attentive to costumer’s needs. I will strongly recommend Alamo Toyota. More

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My wife and I bought a new RAV4 from this establishment and boy, did we deal with sleaze. These guys really lived up to the stereotype used car salesmen and sleaze xxxxx we saw in old movies. Below i and boy, did we deal with sleaze. These guys really lived up to the stereotype used car salesmen and sleaze xxxxx we saw in old movies. Below is what I wrote to the general manager when we got what is supposedly 'Executive support' which was nothing more than a message at 6 am on a Sunday morning generated by a robot from a non-working return email address. I am very far from satisfied - things promised and not delivered after numerous requests, things added that should not have been. I have been battling for three days now to get the numbers so I can actually see what I paid for. They refuse to give them to me. I also did not appreciate the attempt by the 'senior' salesman to exert pressure. The whole experience has left a very bad taste in my mouth and I will definitely not be back to Alamo Toyota for any more business after this, my third purchase from (two on one day once) and multiple service stops at your establishment. This is sad since my family has bought six Toyotas over the last few years (two from Alamo, two from Boerne and two from Red McCombs) and we have had very good experience with the product. Instead of some kind of loyalty treatment (even a simple slice of pizza while we were made to sit and wait while they played their stupid little power games -- tiring me out by forcing us to wait with the goal of us just accepting whatever they say, that idiotic little square they draw on a piece of paper to supposedly show me how the number work, endlessly running to the back office). I got what I can only describe as the classical sleazy car dealership experience. Supposedly the whole transaction has been mailed to me at which time I will go over it with a fine tooth comb. The 'team' at the time made very sure I was not able to see or clarify any of it on the day. I will communicate more once I have done that. I did receive the package and, I was correct, there are things on here that should not be and some other questionable practices as well. Dishonesty is back in car buying -- even brand new Toyotas You guys probably did nothing illegal yet but you did make buying a car what it was on used care lots in the 70's again. You pulled the wool over my eyes and made a few bucks, woohoo. Shame on you, nobody wants to be strung along, lied to and played for a fool -- I am referring specifically to that smug finance guy I had to deal with. This guy pulled every trick in the book and then sat there with that idiot smile on his face when I dared ask questions. No transparency, honesty or integrity. It just does not make good business sense. And mr manager, if you are going to ask me to contact you so that you can do something about this, I already did and you ignored me. More

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They sold me a lemon. I am still trying to fix all the issues with this vehicle which is getting close to the down payment. I am a college student and these car repairs will be my 13th reason. Terrible ca issues with this vehicle which is getting close to the down payment. I am a college student and these car repairs will be my 13th reason. Terrible cars and scummy salesmen More

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