Rachelle Pennington | Page 28

I have never been so disappointed in a service department. They gave me estimate for repairs for 2800.00 then once I paid for that they said it needed another $4100.00 in repairs. When I got my ve department. They gave me estimate for repairs for 2800.00 then once I paid for that they said it needed another $4100.00 in repairs. When I got my vehicle back that night power steering busted and cost another 1500.00 they sd they did nothing to cause it but I know they did and I purchased car brand new at that Mercedes dealership. More

by COOKFIN Verified Customer Verified Customer

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Excellent service and professionalism at it’s best. The facility was clean and inviting and the timeliness was commendable. The facility was clean and inviting and the timeliness was commendable. More

by BANKSHOT Verified Customer Verified Customer

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Mercedes in Columbus is one one the best dealerships in the state of Georgia! They services department is excellent and customer service is A1 I would recommend them to anyone! the state of Georgia! They services department is excellent and customer service is A1 I would recommend them to anyone! More

by alonzobigmoneylewis01 Verified Customer Verified Customer

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Very professional dealership. The maintenance department was clean and well organized. The staff is welcoming, polite with awesome customer service skills. The detailers are awe The maintenance department was clean and well organized. The staff is welcoming, polite with awesome customer service skills. The detailers are awesome made my car look and smell like new. I love getting my Mercedes serviced at Mercedes of Columbus Ga 👍🏾 More

by estan34 Verified Customer Verified Customer

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I had to wait all of 4 hours to get a tire put on that i ordered from you all. I understand my appointment was at 1pm but i got there at 11:30am and I know it doesn't take that long to get something done. B ordered from you all. I understand my appointment was at 1pm but i got there at 11:30am and I know it doesn't take that long to get something done. But thanks for your service. More

by KATIECBODEN Verified Customer Verified Customer

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Everyone was very professional, caring and kind. They find the problem and take care it. They find the problem and take care it. More

by tonylcmil@bellsouth.net Verified Customer Verified Customer

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Pleasant and professional staff. Easy to have car serviced. No surprises and everything is explained to you. Glad to have my car serviced there and highly recommend them Easy to have car serviced. No surprises and everything is explained to you. Glad to have my car serviced there and highly recommend them More

by SHACKELFORDAV Verified Customer Verified Customer

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Thank you for your outstanding service. My service department repersentative done an outstanding job getting me taken care of. She desserves six stars. My service department repersentative done an outstanding job getting me taken care of. She desserves six stars. More

by sward2222 Verified Customer Verified Customer

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Having had two vehicles serviced at MB of Columbus I can say they have a knowledgeable, friendly and professional service team that I would definitely recommend. Service was performed correctly the first ti say they have a knowledgeable, friendly and professional service team that I would definitely recommend. Service was performed correctly the first time, and cars were clean and ready to go earlier than when they were promised. Good experience. More

by ToddM Verified Customer Verified Customer

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The front Desk clerk was amazing. She greeted me by name as I exited the car explained the services and gave me recommendations etc. It was my first visit at this particular dealershi She greeted me by name as I exited the car explained the services and gave me recommendations etc. It was my first visit at this particular dealership and almost everyone from front desk, the mechanics and salesmen that I came in contact with we're all very friendly. It made my early Saturday morning Betty pleasant. Great staff and service! More

by latashamccain92 Verified Customer Verified Customer

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