Rachelle Pennington | Page 2

The people at the desk were pleasant. My car was brought in to be looked over from top to bottom and the list that I was given left a very important issue off. I took it to another place My car was brought in to be looked over from top to bottom and the list that I was given left a very important issue off. I took it to another place and they said the car was unsafe and you all should have told me that if I wanted the car I would have to tow it off your lot. Also my a piece on my bumper needed to be secured and I know that but upon leaving it with you all it was secure on both ends and had been ever since purchasing the car. After leaving your place the part came off? The mechanic should have secured it back at least to the way that it was. I did receive the fee back that I was charged but I whole heartedly believe that your mechanic dropped the ball on this one and my life was in danger briefly and I feel like I should be compensated for the part the he did not secure the way that it was. More

by malindalo43 Verified Customer Verified Customer

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Always welcome energy whenever I drop my car off for services. They make you feel like family. services. They make you feel like family. More

by brittany.sinclair910 Verified Customer Verified Customer

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See previous response I do not want to retype it; see by previous, see previous by previous, see previous More

by bjbonnot Verified Customer Verified Customer

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Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley several times and she is also professional and very thorough. More

by drlane Verified Customer Verified Customer

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Always timely service and knowledgeable staff to help you, one of the best Mercedes Benz dealerships I’ve visited. you, one of the best Mercedes Benz dealerships I’ve visited. More

by KDARDN Verified Customer Verified Customer

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Excellent service! They are the best of the best. The associates are very friendly and helpful. They are the best of the best. The associates are very friendly and helpful. More

by rayj34p Verified Customer Verified Customer

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I had a wonderful experience . My EQE recently had some issues and I had prompt service . The staff is always friendly and very pleasant and helpful . ! I would definitely recommen My EQE recently had some issues and I had prompt service . The staff is always friendly and very pleasant and helpful . ! I would definitely recommend this dealership for all your Mercedes needs! More

by dalappan Verified Customer Verified Customer

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I’m very pleased with the staff and service with Mercedes Benz of Columbus dealership! Benz of Columbus dealership! More

by RLPFLR Verified Customer Verified Customer

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It was a great experienc, and I would come back for service on my vehicle . service on my vehicle . More

by victor45 Verified Customer Verified Customer

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The team did a good job with both my vehicles this year! The service team has improved over the years. I have had cars serviced by MB Columbus since 1994. My overall review still reflects some legacy experi The service team has improved over the years. I have had cars serviced by MB Columbus since 1994. My overall review still reflects some legacy experience.. More

by adsingh Verified Customer Verified Customer

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