Dealership Experience
12 yrs, 1 mo
Industry Experience
30 yrs, 6 mos
563 Reviews
Write a Review563 Reviews of Rachelle Long
January 25, 2019
Customer Service Excellence My first visit to this dealership and I am very impressed. Rachelle Long greeted me with a smile as soon as I walked in and welcomed me to the dealers My first visit to this dealership and I am very impressed. Rachelle Long greeted me with a smile as soon as I walked in and welcomed me to the dealership. She kept me updated about my vehicle and I was able to pick it up at lunch. No wonder she is highly recommended by her customers! More
January 25, 2019
Rachelle is the best She has been highly recommended to me by my co workers and I can see why. She makes sure that your service visit for your vehicle doesn’t interfere wi She has been highly recommended to me by my co workers and I can see why. She makes sure that your service visit for your vehicle doesn’t interfere with your daily routine and it was no stress at all. She will be my advisor and continue buying Fords cause of her. Great job!!! More
January 25, 2019
Rachelle is the bomb She is the best Ford advisor in the nation. I should be able to give her her more than 5stars. She truly cares for all her customers and she is very a She is the best Ford advisor in the nation. I should be able to give her her more than 5stars. She truly cares for all her customers and she is very attentive. Nothing gets by her. We just love her to pieces! More
January 25, 2019
Service Department Rocks I have known Rachelle for over 10 years and no one can compare to her customer service skills. She remembers my name and greet me as I walk in and tha I have known Rachelle for over 10 years and no one can compare to her customer service skills. She remembers my name and greet me as I walk in and that is just so incredible. She deserves a raise!! More
January 25, 2019
Service Visit Rachelle had such a positive and energetic attitude that it is contagious and makes it a wonderful customer experience. She is always pleasant and hel Rachelle had such a positive and energetic attitude that it is contagious and makes it a wonderful customer experience. She is always pleasant and helpful. More
January 24, 2019
Excellent Customer Service Rachelle Long us wonderful. She is easy to deal with and she knows her fords. She is amazing. I recommend all my griends8and family to her. Rachelle Long us wonderful. She is easy to deal with and she knows her fords. She is amazing. I recommend all my griends8and family to her. More
January 24, 2019
Excellent Rachelle Long is the most helpful and accommodating service advisor I have ever dealt with. She keeps you updated and communicates through out the who Rachelle Long is the most helpful and accommodating service advisor I have ever dealt with. She keeps you updated and communicates through out the whole service visit and you rarely find that in an advisor nowadays More
January 24, 2019
Rachelle is awesome I have known Rachelle for 20 years and I have followed her thru out the years and continued to buy ford vehicles cause of her excellent customer servi I have known Rachelle for 20 years and I have followed her thru out the years and continued to buy ford vehicles cause of her excellent customer service skills. More
January 24, 2019
Service Rep Rachelle Long She is very helpful and knowledgeable. She makes sure that you are well taken care off and takes care of all your vehicle service needs. She is very t She is very helpful and knowledgeable. She makes sure that you are well taken care off and takes care of all your vehicle service needs. She is very thorough and detailed. More
January 24, 2019
Outstanding Service Rachelle provided me and my wife such exceptional customer service when we brought our vehicle in for service. It was stress free convenient and our c Rachelle provided me and my wife such exceptional customer service when we brought our vehicle in for service. It was stress free convenient and our car even got done before the time promised. She is our go to advisor. More