Peter Fisher | Page 4

I came to Lannan on 6/12 for a service visit for my Chevy Equinox which I purchased new @ Lannan in 2004. I was planning on trading in my car in about a years time. I was checking out the Chevy Traverse in Equinox which I purchased new @ Lannan in 2004. I was planning on trading in my car in about a years time. I was checking out the Chevy Traverse in the showroom and was greeted by Todd Burke, Sales Consultant. I wanted to know more about the Traverse and Todd was very knowledgeable. The Traverse in the showroom was used but in mint condition. My Equinox was only 6K miles away from 100K and the trade value would be diminished once it passed 100K. In the 6 years I have been coming to Lannan for service, I have been extremely pleased and there are many long term employees that work there which speaks volumes about how the dealership not only treats their customers but their employees. I took a test drive with Todd who was a pleasure to work with. Todd was not only knowledgeable, professional, but enthusiastic with a great sense of humor. When I decided that I would trade in my Equinox and purchase the used Traverse, I was able to get all the paperwork done the same day, financing in place and drive off with the Traverse that day. Peter Fisher, Business Manager obtained great financing and explained everything in detail and all available options. It was simply a perfect business transaction. I have consistently purchased GM vehicles and my best experience was purchasing the Equinox from Lannan in 2004 where my sales consultant ordered the vehicle directly from GM so that I could purchase specific options. I didn't think I could top that experience, but my expectations were exceeded in my second purchase from Lannan. I would highly recommend Lannan to purchase a vehicle and then work with the service department who are also outstanding. Thank you again o my Sales Consultant Todd Burke and Business Manager Peter Fisher for making this vehicle purchase such a good experience. More

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