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Paula Williams

Overview Reviews (184) Inventory (314)

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Paula Williams

Paula Williams | Page 13

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9

184 Reviews

Overview Reviews (184) Inventory (314)

4.9

184 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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184 Reviews of Paula Williams

August 08, 2024

Dealership Rating

Employee Rating

Quality of service performed is always top notch. I never have to worry that anything done to my Honda was incomplete. Very satisfied. I never have to worry that anything done to my Honda was incomplete. Very satisfied. More

by nixmyth6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2024 -

Honda of the Avenues responded

Thank you very much for your continued trust in our service department and we look forward to servicing your vehicle for as long as you own it!

August 06, 2024

Dealership Rating

Employee Rating

I came to this dealership because of the Express Lane Service. It was nice to show up and get same-day service with no appointment. Service. It was nice to show up and get same-day service with no appointment. More

by john@gleske.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 10, 2024 -

Honda of the Avenues responded

We appreciate your business and our goal is to get oil changes down to a hour so that customers are in and out!

August 06, 2024

Dealership Rating

Employee Rating

Paula was great to work with. She was professional and very friendly. She was the best service advisor I have worked with there She was professional and very friendly. She was the best service advisor I have worked with there More

by Jcarroll84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2024 -

Honda of the Avenues responded

Thank you for your business and we will make sure we let Paula know she provided you with a great experiecne!

August 06, 2024

Dealership Rating

Employee Rating

Excellent customer service. Service advisor kept me well informed and was a great help during my time there. Service advisor kept me well informed and was a great help during my time there. More

by Tim

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2024 -

Honda of the Avenues responded

Thank you for the opportunity to service your vehicle and we are glad to hear that Paula made your visit a great one.

August 05, 2024

Dealership Rating

Employee Rating

Helpful service agent Paula . Always willing to help and give info. Easy to talk to Always willing to help and give info. Easy to talk to More

by Jburgos40

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 06, 2024 -

Honda of the Avenues responded

Thank you very much for you business and we are happy to hear that Paula was able to make you visit a smooth process!

August 01, 2024

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Employee Rating

I received excellent service. Service completed in decent time. I will continue to use this location. Service completed in decent time. I will continue to use this location. More

by ceciliapaul7

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that service was able to get your work done in a decent amount of time and that is something we continue to strive for!

July 13, 2024

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Employee Rating

Came in with air conditioner issue. Service personnel was very courteous and helpful and professional Service personnel was very courteous and helpful and professional More

by Joep

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 15, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that the service department was able to handle your air conditioner concerns.

June 23, 2024

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Employee Rating

Appointment easy to make. I had routine maintenance performed. Work was done quickly and I was on my way. Paula texted me after I was in waiting area with a phone number I cou I had routine maintenance performed. Work was done quickly and I was on my way. Paula texted me after I was in waiting area with a phone number I could use to contact her with any questions during my wait More

by alarice2196

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 24, 2024 -

Honda of the Avenues responded

Thank you very much and we are happy to hear Paula was able to provide you with contact information in the event you had any questions and that they were able to get your vehicle serviced in a timely fashion!

Jun 24, 2024 -

Honda of the Avenues responded

Thank you for the 5 star review and your business. I'm glad to hear Paula took good care of you. Crista Poynor Service Director

June 21, 2024

Dealership Rating

Employee Rating

Paula is wonderful! Fast communication and very pleasant to work with. Will definitely her request again Fast communication and very pleasant to work with. Will definitely her request again More

by flagrl23

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2024 -

Honda of the Avenues responded

Thank you so much for your business and for taking time to complete a review! Paula is a great associate and are glad to hear she was able to make your visit enjoyable.

June 18, 2024

Dealership Rating

Employee Rating

Paula and team were very helpful and accommodating. Let me leave my car early and got my car back quickly. Let me leave my car early and got my car back quickly. More

by ssk257

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 18, 2024 -

Honda of the Avenues responded

We appreciate your business and are happy to hear that Paula and the team were able to get you vehicle in and out in a timely fashion!

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