Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 86

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

May 06, 2020

Dealership Rating
Employee Rating

Excellent service. The staff were very polite and friendly. Paul was very accommodating in meeting our service needs. The waiting lounge was very clean. I like that they car washed after the service. More

by Ronalyn
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

May 25, 2020

Universal Mitsubishi responded

Thank you for your giving us the opportunity to take care of your vehicles needs. We look forward to you rnext visit. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

I come back year after year because I consistantly get amazing service from Paul and his team. A little bit of maintenance goes a long way with guys. More

by STEPHANOTIS79
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

We can't thank you enough or express our deepest appreciation for your patronage. We can only continue to satisfy for your future visits. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

I feel well taken care of at this dealership. Paul and Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to c More

by MMITCHELL9
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 25, 2020

Universal Mitsubishi responded

Thank you, for taking the time to share your experience. I assure you our entire Service Staff appreciates your recognition. Stay safe, Carlos De La Luz

May 06, 2020

Dealership Rating
Employee Rating

Universal Mitsubishi very great service keep up the great work very great mechanics Service department Customer for a long time Since you guys were at Glendale More

by FILBERTOCERVANTES728
Recommend Dealer
Yes
May 26, 2020

Universal Mitsubishi responded

Thank you so much for being a long time customer. We appreciate the effort you make to continue allowing to service your vehicle. Stay safe, Carlos De La Luz

May 05, 2020

Dealership Rating
Employee Rating

Great service all around. Free Starbucks coffee in the customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. More

by htinla
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 26, 2020

Universal Mitsubishi responded

A valued long time customer. Thank you so much for your kind words and patronage. Stay safe, Carlos De La Luz

May 05, 2020

Dealership Rating
Employee Rating

I came to dealership for oil change of my vehicle. I was notified of any issues about my vehicle and time when my car will be done! Friendly and prompt service! Highly recommend!!! More

by vp
Recommend Dealer
Yes
May 26, 2020

Universal Mitsubishi responded

We are glad you chose us to take care of your vehicle's needs. We hope you continue giving us the opportunity. Stay safe, Carlos De La Luz

May 05, 2020

Dealership Rating
Employee Rating

Wonderful! Everyone is great! Excellent service! I will definitely return. They treat you like family. I could not have been more pleased with the service I received. More

by Nurbelyma
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 26, 2020

Universal Mitsubishi responded

We appreciate your reward of kind words. On behalf of our entire Service Department, thank you. Stay safe, Carlos De La Luz

May 03, 2020

Dealership Rating
Employee Rating

Super good & Professional services I’m Feeling like my home and take care of all issues ones in short time Friendly and very very professional services More

by BEKNICK10
Recommend Dealer
Yes
May 26, 2020

Universal Mitsubishi responded

It's a tremendous reward, when we receive positive feedback from our valued customers. We hope you continue bringing your vehicle to us. Stay safe, Carlos De La Luz

May 02, 2020

Dealership Rating
Employee Rating

Great customer service and experience! Paul was fantastic and everything was completed much quicker than I thought it would. I would come back again. Thank you. More

by KRISTINATRIER
Recommend Dealer
Yes
May 31, 2020

Universal Mitsubishi responded

Hello Kristina.... Your are very kind, we appreciate your 5 Star review and look forward to serve you on your next visit. Stay safe, Carlos De La Luz

April 27, 2020

Dealership Rating
Employee Rating

It was the best helped I got. Paul really helped me out with everything. If it wasn’t for him. I wouldn’t have a car to drive in. More

by of092697
Recommend Dealer
Yes
May 05, 2020

Universal Mitsubishi responded

SUPER Paul always comes to the rescue. We're happy he was able to help and thankful you gave us an opportunity. We look forward to you next visit. Stay safe, Carlos De La Luz

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