Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 84

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

May 29, 2020

Dealership Rating
Employee Rating

We have been going to this dealer for more than 10 years. We love Paul because he takes good care of our car. He always delivers as he promised and makes sure the car is always in good condition. They use More

by AALPARCE
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Zakk Kim

May 31, 2020

Universal Mitsubishi responded

Hello and thank you for your years of patronage. I'm glad Pauls efforts have rewarded him with your sacrifice and trust in making the long drive to see him. On his behalf, again thank you. Stay safe, Carlos De La Luz

May 27, 2020

Dealership Rating
Employee Rating

This dealer has the best c/s I've seen in a long time, when it comes to servicing your vehicles. Paul goes out of his way to make it right. More

by RPARGAR12
Recommend Dealer
Yes
May 31, 2020

Universal Mitsubishi responded

Our 2nd Name is "CS" :) It makes us happy to hear Paul and his staff performed above your expectations. Thank you for your long term past and future business. Stay safe, Carlos De La Luz

May 24, 2020

Dealership Rating
Employee Rating

I only have my car service there and Paul is the best person in the service department to deal with he always helpful to me More

by Patricia
Recommend Dealer
Yes
May 26, 2020

Universal Mitsubishi responded

Hello Patricia, we appreciate the confidence you place on Paul and his Staff. It sounds like he's earned your trust. Thank you, we look forward to your next visit. Stay safe, Carlos De La Luz

May 21, 2020

Dealership Rating
Employee Rating

Excellent service. Paul did a great job explaining the service in detail and keeping me updates when they were needed. The car was ready on time More

by LEOARALLES
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

Fantastic, we're glad you where satisfied with your visit and the work done. We look forward to your next visit. Stay safe, Carlos De La Luz

May 20, 2020

Dealership Rating
Employee Rating

Paul is great! Always takes care of me when I bring my car in for service. Fast and efficient. Hard to find dealership service that makes it this easy. More

by christopher.ak.young
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

Christopher, thank you for your continued business. Paul practices a simple philosophy, take care of customers a 100% so they want to come back. We look forward to your visit. Stay safe, Carlos De La Luz

May 20, 2020

Dealership Rating
Employee Rating

Fair, clear, and easy service Came in for a A/C repair issue. Paul was very helpful from the start--clear, communicative, and without the pushy pretense that might be expected of d More

by ALEX.JONES91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

Hello Alex, we are extremly happy Paul was able to assist you with getting your vehicle repaired right. Continue enjoying your vehicle for many years to come and look forward to your next visit. Stay safe, Carlos De La Luz

May 20, 2020

Dealership Rating
Employee Rating

Always great service, everyone is always so nice and makes you feel welcome. I appreciate Paul always taking the time to explain what services are being done and the ones to prepare for, always so frien More

by PATTYREYES83
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

Hello Patty, it gives us tremendous pleasure to here of the continued satisfaction you receive when bringing your vehicle to Paul. We thank you for your patronage. Stay safe, Carlos De La Luz

May 18, 2020

Dealership Rating
Employee Rating

Paul helped us. He was very professional. We were offered a very good deal for our tires and alternative vehicle. Paul always knows what we need that’s why we like to come back to get our vehicle services at More

by BETTYBOLOR
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

Hello Betty, we appreciate the effort you make bringing your vehicle to Paul and Universal Mitsubishi. We're glad he continues to give you a reason to come back. We look forward to your next visit. Stay safe, Carlos De La Luz

May 16, 2020

Dealership Rating
Employee Rating

I felt they had the process well organized. The price was reasonable. Paul was very helpful and courteous. I thought everything was done in a timely fashion. More

by MAGLAW
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

We appreciate the opportunity given by bringing your vehicle to us. Paul Understands the importance and need to feel safe in driving your vehicle. We hope to see you again at your next scheduled service. Stay safe, Carlos De La Luz

May 15, 2020

Dealership Rating
Employee Rating

Great service Great deals too look for Paul his the guy Great service Great deals too look for Paul his the guy to talk to. Love the way they treat you there Recommend 10/10 Very clean place More

by Gomez707
Recommend Dealer
Yes
May 25, 2020

Universal Mitsubishi responded

We are very glad you found a place and person (Paul) that takes care of you Automotive Service needs. On behalf of Paul and his entire staff, thank you. Stay safe, Carlos De La Luz

...
84
...

Dealership Inventory (158 Vehicles)

new 2026 Mitsubishi Outlander Sport car, priced at $24,840
2026 Mitsubishi Outlander Sport
new
Labrador Black Pearl exterior
Automatic
Four-wheel Drive
used 2019 Mercedes-Benz CLA 250 car, priced at $16,795
2019 Mercedes-Benz CLA 250
used
Black exterior
Automatic
Front-wheel Drive
used 2024 Ford Mustang car, priced at $23,995
2024 Ford Mustang
used
Yellow Splash Metallic Tri-coat exterior
Automatic
Rear-wheel Drive
used 2024 Kia Soul car, priced at $16,495
2024 Kia Soul
used
Mars Orange exterior
Automatic
Front-wheel Drive
used 2023 Dodge Durango car, priced at $28,895
2023 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,835
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive