We have been going to this dealer for more than 10 years.
We love Paul because he takes good care of our car. He always delivers as he promised and makes sure the car is always in good condition. They use
We love Paul because he takes good care of our car. He always delivers as he promised and makes sure the car is always in good condition. They used to be in Glendale but they moved to Duarte but we followed them there. Since my car was in the shop for more than 3 days, they Provided rental car so there was no interruption to our schedule.
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by AALPARCE
Verified Customer
Verified Customer
May 31, 2020 -
Universal Mitsubishi responded
Hello and thank you for your years of patronage. I'm glad Pauls efforts have rewarded him with your sacrifice and trust in making the long drive to see him. On his behalf, again thank you.
Stay safe,
Carlos De La Luz
This dealer has the best c/s I've seen in a long time,
when it comes to servicing your vehicles. Paul goes out of his way to make it right.
when it comes to servicing your vehicles. Paul goes out of his way to make it right.
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by RPARGAR12
Verified Customer
Verified Customer
May 31, 2020 -
Universal Mitsubishi responded
Our 2nd Name is "CS" :) It makes us happy to hear Paul and his staff performed above your expectations. Thank you for your long term past and future business.
Stay safe,
Carlos De La Luz
I only have my car service there and Paul is the best
person in the service department to deal with he always helpful to me
person in the service department to deal with he always helpful to me
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by Patricia
Verified Customer
Verified Customer
May 26, 2020 -
Universal Mitsubishi responded
Hello Patricia, we appreciate the confidence you place on Paul and his Staff. It sounds like he's earned your trust. Thank you, we look forward to your next visit.
Stay safe,
Carlos De La Luz
Excellent service. Paul did a great job explaining the
service in detail and keeping me updates when they were needed. The car was ready on time
service in detail and keeping me updates when they were needed. The car was ready on time
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by LEOARALLES
Verified Customer
Verified Customer
May 25, 2020 -
Universal Mitsubishi responded
Fantastic, we're glad you where satisfied with your visit and the work done. We look forward to your next visit.
Stay safe,
Carlos De La Luz
Paul is great! Always takes care of me when I bring my
car in for service. Fast and efficient. Hard to find dealership service that makes it this easy.
car in for service. Fast and efficient. Hard to find dealership service that makes it this easy.
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by christopher.ak.young
Verified Customer
Verified Customer
May 25, 2020 -
Universal Mitsubishi responded
Christopher, thank you for your continued business. Paul practices a simple philosophy, take care of customers a 100% so they want to come back. We look forward to your visit.
Stay safe,
Carlos De La Luz
Fair, clear, and easy service
Came in for a A/C repair issue. Paul was very helpful from the start--clear, communicative, and without the pushy pretense that might be expected of d
Came in for a A/C repair issue. Paul was very helpful from the start--clear, communicative, and without the pushy pretense that might be expected of dealership service centers. He was immediately knowledgeable of how to get my repairs covered by a warranty and ended up negotiating before-market parts with the warranty holder (they were trying to use after-market, used parts). Paul answered my questions and kept me informed without burying me in confusing or vague car talk. Overall, the experience was exactly the kind of service I would hope for. Highly recommended.
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by ALEX.JONES91
Verified Customer
Verified Customer
May 25, 2020 -
Universal Mitsubishi responded
Hello Alex, we are extremly happy Paul was able to assist you with getting your vehicle repaired right. Continue enjoying your vehicle for many years to come and look forward to your next visit.
Stay safe,
Carlos De La Luz
Always great service, everyone is always so nice and
makes you feel welcome. I appreciate Paul always taking the time to explain what services are being done and the ones to prepare for, always so frien
makes you feel welcome. I appreciate Paul always taking the time to explain what services are being done and the ones to prepare for, always so friendly.
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by PATTYREYES83
Verified Customer
Verified Customer
May 25, 2020 -
Universal Mitsubishi responded
Hello Patty, it gives us tremendous pleasure to here of the continued satisfaction you receive when bringing your vehicle to Paul. We thank you for your patronage.
Stay safe,
Carlos De La Luz
Paul helped us. He was very professional. We were offered
a very good deal for our tires and alternative vehicle. Paul always knows what we need that’s why we like to come back to get our vehicle services at
a very good deal for our tires and alternative vehicle. Paul always knows what we need that’s why we like to come back to get our vehicle services at this location even if it’s far from my home. Thank you Paul. You are awesome.
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by BETTYBOLOR
Verified Customer
Verified Customer
May 25, 2020 -
Universal Mitsubishi responded
Hello Betty, we appreciate the effort you make bringing your vehicle to Paul and Universal Mitsubishi. We're glad he continues to give you a reason to come back. We look forward to your next visit.
Stay safe,
Carlos De La Luz
I felt they had the process well organized. The price was
reasonable. Paul was very helpful and courteous. I thought everything was done in a timely fashion.
reasonable. Paul was very helpful and courteous. I thought everything was done in a timely fashion.
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by MAGLAW
Verified Customer
Verified Customer
May 25, 2020 -
Universal Mitsubishi responded
We appreciate the opportunity given by bringing your vehicle to us. Paul Understands the importance and need to feel safe in driving your vehicle. We hope to see you again at your next scheduled service.
Stay safe,
Carlos De La Luz
Great service Great deals too look for Paul his the guy
Great service
Great deals too look for Paul his the guy to talk to. Love the way they treat you there
Recommend 10/10
Very clean place
Great service
Great deals too look for Paul his the guy to talk to. Love the way they treat you there
Recommend 10/10
Very clean place
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by Gomez707
Verified Customer
Verified Customer
May 25, 2020 -
Universal Mitsubishi responded
We are very glad you found a place and person (Paul) that takes care of you Automotive Service needs. On behalf of Paul and his entire staff, thank you.
Stay safe,
Carlos De La Luz