Dealer Reviews
Cars for Sale
Dealer Log In
Paul Tokatlyan
Paul Tokatlyan | Page 82
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,289 Reviews
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review
1289 Reviews of Paul Tokatlyan
June 13, 2020
Dude was great at his job and consistently had my back. I live in Koreatown, Los Angeles, but I think it is worth it to drive all the way to Duarte to get this superior service. 👍 live in Koreatown, Los Angeles, but I think it is worth it to drive all the way to Duarte to get this superior service. 👍 More
by Patrick G
Verified CustomerOther Employees Tagged: Armen Yagubyan
June 12, 2020
Paul and Armen from the Service department have outstanding customer service and very accommodating. I did not have to wait long before Paul gave me an update of the needed repairs on my vehicle. outstanding customer service and very accommodating. I did not have to wait long before Paul gave me an update of the needed repairs on my vehicle. More
by ELSAMORENO3@GMAIL.COM
Other Employees Tagged: Armen Yagubyan
June 12, 2020
Armen, was one of the best service representatives I have ever worked with. He was nice, courteous and attentive. Will be back for my next service! ever worked with. He was nice, courteous and attentive. Will be back for my next service! More
by jackchalensouk
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 11, 2020
The service was brilliant. Being my first visit, I was already impressed by their professionalism. The worry I had with my car completely dissolved as they assured me that everything is all right. already impressed by their professionalism. The worry I had with my car completely dissolved as they assured me that everything is all right. Thank you, Paul and team, for your outstanding service!! Universal Mitsubishi, you are awesome!! More
by JULIAHGOOLIA12
June 11, 2020
Great service. Paul takes the time to explain what is needed and what is urgent, as well as recommending the right service for different vehicles. I would recommend universal to anyone. needed and what is urgent, as well as recommending the right service for different vehicles. I would recommend universal to anyone. More
by Riley
Other Employees Tagged: Connie was helpful
June 11, 2020
Great customer service never seems to fail me at all. Always being taken care of. The entire service department always goes out of their way thank you so much Always being taken care of. The entire service department always goes out of their way thank you so much More
by AVILARUDY03
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 08, 2020
The service experience was great.I think the smoking has The service experience was great. I think the smoking has stopped. The A/C and heat work well. The brakes work well although the ANTI-LOCK light on The service experience was great. I think the smoking has stopped. The A/C and heat work well. The brakes work well although the ANTI-LOCK light on my dashboard is still on for some reason. I would definitely recommend you for service to others. I'll be back soon for more work after several paychecks. Paul was fantastic and kept me well updated and was incredibly knowledgeable Your dealership is really lucky and fortunate to have him and I hope he’s being paid what he’s worth. More
by CISCOPLAMER
June 08, 2020
Very nice attention and service, very easy buying. Extra words to complete the 25 words required for review. I don't what else to write. But this is an excellent dealer. words to complete the 25 words required for review. I don't what else to write. But this is an excellent dealer. More
by Argelia
Other Employees Tagged: Tiki N, JC Gonzalez , JC, Tiki
June 06, 2020
Service was great! Paul was extremely helpful and thorough with explaining what was going on with my car and how they are going to fix everything! Definitely will be requesting appointments with Paul thorough with explaining what was going on with my car and how they are going to fix everything! Definitely will be requesting appointments with Paul again! More
by BOTEAMANDA
June 05, 2020
Paul is very professional and personable...took care of my vehicle needs in a timely manner. He was thorough in the explanation of what vehicle repairs were necessary. The Dealership was clean and had sa my vehicle needs in a timely manner. He was thorough in the explanation of what vehicle repairs were necessary. The Dealership was clean and had sanitizer for its customers. More
by LOLA63
Dealership Inventory (158 Vehicles)
2026 Mitsubishi Outlander Sport
new
Labrador Black Pearl exterior
Automatic
Four-wheel Drive
