Paul Tokatlyan | Page 77
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
August 20, 2020
Exceptional service by Paul! Brought my car in for oil change and tune up servicing, great package available. Answered all my car maintenance questions! Honest and fair. change and tune up servicing, great package available. Answered all my car maintenance questions! Honest and fair. More
August 20, 2020
Excellent Service, Outstanding care and detailed work, Go to Mitsubishi of Duarte, talk to Paul he’s phenomenal and everyone else, great experience here recommend! to Mitsubishi of Duarte, talk to Paul he’s phenomenal and everyone else, great experience here recommend! More
Other Employees Tagged: Tiki N
August 16, 2020
10 yrs of loyalty to the service dept. coz of their excellent customer relations in providing car services. They always meet if not exceed customer’s expectations in resolving car issues with a conside excellent customer relations in providing car services. They always meet if not exceed customer’s expectations in resolving car issues with a considerate options of the customer’s budget. (helping prioritize what needs to be done if not all are possible as per customer’s choice) Paul is a great staff and a trustworthy service agent in accommodating customers needs with car repairs. He has shown passion and commitment in performing his job. I only trust and service my 2 mitsubishi cars with them. Thank you Duarte-Mitsubishi Service Dept. Team!! More
Other Employees Tagged: Armen Yagubyan
August 12, 2020
I was impressed with Paul’s assistance and follow-up. I used to go to Glendale Mitsubishi and Ross was always super helpful. I appreciate the help with my 2004 Eclipse, which I love. There’s nothing like used to go to Glendale Mitsubishi and Ross was always super helpful. I appreciate the help with my 2004 Eclipse, which I love. There’s nothing like that car now, in my opinion. More
Other Employees Tagged: The cashier was also very personable. I don’t know her name.
August 12, 2020
Went in for my first service, everything went great, from the moment I pulled up the service drive way, I was instantly greeted, Paul pop up to say he would be with me shortly. Went in for what I need done, the moment I pulled up the service drive way, I was instantly greeted, Paul pop up to say he would be with me shortly. Went in for what I need done, left feeling good about how everything turned out. My baby is all fixed up now. Thanks to all that were part of the experience. Will be back! More
August 08, 2020
Excellent service received from Paul Tokatlyan Service dept. Manager, Paul Tokatlyan is always providing with us (my husband & I) an excellent professional service. He's never failed. We were happ Service dept. Manager, Paul Tokatlyan is always providing with us (my husband & I) an excellent professional service. He's never failed. We were happy to see, a waiting room area was very clean also. More
Other Employees Tagged: Zakk Kim
August 06, 2020
He is a very nice and helpful man. Every time I call to schedule an appointment for my car, he help me right away, the same when I am in his office. He is the best! schedule an appointment for my car, he help me right away, the same when I am in his office. He is the best! More
August 04, 2020
The service team at this dealership are awesome! elite The service team at this dealership are awesome! elite customer service skills, From the first phone call to delivery time, completely exceeded my e The service team at this dealership are awesome! elite customer service skills, From the first phone call to delivery time, completely exceeded my expectations. Thank you Paul and Armen! More
Other Employees Tagged: Armen Yagubyan

