Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 62

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

June 20, 2021

Dealership Rating
Employee Rating

Thanks Paul for the great service. Always appreciate the professionalism and support from all the staff 110%!! Always recommend their service and sales department. Truly exceptional. More

by Dukefalconi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Universal Mitsubishi responded

Thank you for your continued patronage. I also appreciate your kind words toward Paul and our Service Staff. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Lzu

June 16, 2021

Dealership Rating
Employee Rating

I had a great experience at the service center. • 5 I had a great experience at the service center. • 5 Stars for the excellent service! • Staff is friendly and helpful. • Great customer service More

by kimmyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Universal Mitsubishi responded

Thank you Kimmy, I'm glad we met your expectations. We look forward to you r next visit. Stay safe, Carlos De La Luz

June 16, 2021

Dealership Rating
Employee Rating

am completely sastisfied with attention and kindness price and time is good and internet is fre at all time asked if felt good is good More

by VELIZAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Universal Mitsubishi responded

Excellent, I'm glad you found our Service department's efforts satisfactory and comfortable while waiting for your vehicle to be serviced. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 13, 2021

Dealership Rating
Employee Rating

I was hesitant to take my car in for service because in the past its been a headache, but not this time thanks to Paul!! More

by sportlover2804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Universal Mitsubishi responded

:) :) :) I know how you feel. It's sometimes like going to the doctor. I'm glad you found Paul and his staff to take care of your vehicle, and that they made your experience pleasant. We'll se you on your next visit. Stay safe, Carlos De La Luz

June 11, 2021

Dealership Rating
Employee Rating

They always do a stellar job and are super friendly and accommodating. I really love the fact that they always try to find ongoing deals for me and sometimes offer me deals that aren’t listed. Paul remembe More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jun 17, 2021

Universal Mitsubishi responded

Thank you so much..... Your words are extremely rewarding. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 07, 2021

Dealership Rating
Employee Rating

It has been always a good experience with the service Department. Processo is High sometimes. I have been using this dealership since I bought this carv More

by RCBUSINESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Universal Mitsubishi responded

Thank you for your continued choice to have our Service department take care of your vehicle. We appreciate your continued patronage. Stay safe Carlos De La Luz

June 07, 2021

Dealership Rating
Employee Rating

Nice service all around. Fast and very relabel services. Staff was friendly and answer all questions regarding my car. Will recommend others to come here. More

by Que tie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Universal Mitsubishi responded

Nice, Fast and Reliable, I like your choice of words in describing us :) We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 07, 2021

Dealership Rating
Employee Rating

On time, people are very courteous, the best is when I leave the place, I feel safe. I am feeling secure to drive.great job More

by GLORMA1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N , Do know their mame

Jun 10, 2021

Universal Mitsubishi responded

Thank you so much for choosing us and giving our Service department the opportunity to service your vehicle. Enjoy your vehicle and we look forward to your next visit. Stay safe, Carlos De La Luz

June 06, 2021

Dealership Rating
Employee Rating

Thanks for excellent customer service especially Paul was very helpful in explaining the importance of complete service required to have an efficient car and safe to drive More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Universal Mitsubishi responded

Hi Raymond, I appreciate you taking the time to share some kind words and a 5 Star review. We really appreciate it. Stay safe, Carlos De La Luz

Jun 08, 2021

Universal Mitsubishi responded

Hi Raymond, I appreciate your 5 Star review and kind words for Paul. I hope you continue giving us the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

June 03, 2021

Dealership Rating
Employee Rating

Excellent customer service especially by Paul, I ll surely come back and recommend to my friends and family, lobby set is comfortable complimentary beverages and clean restroom, thanks More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim

...
62
...

Dealership Inventory (160 Vehicles)

new 2026 Mitsubishi Outlander car, priced at $37,920
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,835
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $44,835
2026 Mitsubishi Outlander
new
White exterior
Automatic
All-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $45,435
2026 Mitsubishi Outlander
new
White exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $38,260
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
used 2024 Kia Soul car, priced at $16,495
2024 Kia Soul
used
Mars Orange exterior
Automatic
Front-wheel Drive