Paul Tokatlyan | Page 60
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
August 05, 2021
I did take my vehicle for an oil change. Paul was great. He did get the oil change and tire rotation done within 30 min and I was on my way. Great service guys. Strongly recommend everyone. Thank you Pau He did get the oil change and tire rotation done within 30 min and I was on my way. Great service guys. Strongly recommend everyone. Thank you Paul More
August 05, 2021
Paul at universal Mitdubishi is the best customer service writer on the planet. He cares about each customer and takes the time to get to know each one by name. writer on the planet. He cares about each customer and takes the time to get to know each one by name. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
August 05, 2021
I’ve always had a helpful experience when making the trip out there. Armen and Paul do a good job of explaining the issues with my car and taking care of business efficiently. out there. Armen and Paul do a good job of explaining the issues with my car and taking care of business efficiently. More
Other Employees Tagged: Armen Yagubyan
August 03, 2021
Been coming here for 7 years and they alway provide amazing service. Good and honest pricing with friendly staff who go above and beyond to accommodate their customers. amazing service. Good and honest pricing with friendly staff who go above and beyond to accommodate their customers. More
Other Employees Tagged: Junior Avila, Armen Yagubyan , All the mechanics = 5 stars
August 02, 2021
Awesome people m dealership..Paul n Armen are so cool..wl keep on coming back w my 3 cars..might add a new car on my fleet.Ha ha ha keep on coming back w my 3 cars..might add a new car on my fleet.Ha ha ha More
Other Employees Tagged: Junior Avila, Armen Yagubyan
July 31, 2021
Great service and love the experience coming in and being helpful whenever I need for my vehicle serviced. I also feel welcome by Paul when he know my car needs. helpful whenever I need for my vehicle serviced. I also feel welcome by Paul when he know my car needs. More
July 31, 2021
I have a couple of Mitsubishi Monteros and I have been taking them to Universal Mitsubishi for years even though the location is far from where I live, because of the expertise and professionalism of Paul taking them to Universal Mitsubishi for years even though the location is far from where I live, because of the expertise and professionalism of Paul and his team at the Service Department. Paul really knows these cars and has always been very helpful in resolving any issues I have had. While other shops normally try to sell you everything under the sun including things you don’t need, Paul works with the customer and offers solutions and advice pertinent to the problem at hand. And the prices are very reasonable and competitive. In these days having such a trustworthy mechanic is a blessing. The dealership itself is also very welcoming. The waiting area is very clean and comfortable and the staff have always been very friendly and accommodating. Thank you everyone at Universal Mitsubishi for providing top notch service!!! More
Other Employees Tagged: Armen Yagubyan
July 30, 2021
Service managers realy help you out on making sure your car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
July 29, 2021
The Staff at your Duarte Center are amazing. They certainly do their best to help Customers understand what their cars need. They take the time to answer questions and to explain all the completed r certainly do their best to help Customers understand what their cars need. They take the time to answer questions and to explain all the completed repairs and recalls. I was very pleased that Paul reminded me about my wind shield wipers needing to be replaced. I had forgotten to tell him about them, as I was sitting in your waiting room relaxing. Paul made sure the wipers were replaced with my permission. I also find your bill very easy to read and understand. And, if I have any questions I am confident Paul will take the time to answer all my questions. Thanks for making my visit at Universal Mitsubishi pleasant and informative. The car looks so nice and clean! I feel safe knowing how well your staff services my Outlander. Thanks Veronica More

