Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 60

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

August 05, 2021

Dealership Rating
Employee Rating

I did take my vehicle for an oil change. Paul was great. He did get the oil change and tire rotation done within 30 min and I was on my way. Great service guys. Strongly recommend everyone. Thank you Pau More

by alkotol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Universal Mitsubishi responded

I'm so glad Paul was able to help in getting your vehicle serviced quickly. We look forward to your next visit. Stay safe, Carlos De La Luz

August 05, 2021

Dealership Rating
Employee Rating

Paul at universal Mitdubishi is the best customer service writer on the planet. He cares about each customer and takes the time to get to know each one by name. More

by BillyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 09, 2021

Universal Mitsubishi responded

Hello Billy, I appreciate the Shout Out to Paul. I'll make sure he knows how much you appreciate his help. Stay safe, Carlos De La Luz

August 05, 2021

Dealership Rating
Employee Rating

I’ve always had a helpful experience when making the trip out there. Armen and Paul do a good job of explaining the issues with my car and taking care of business efficiently. More

by Jdmoore823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Aug 09, 2021

Universal Mitsubishi responded

Thank you for giving Paul, Armen and Universal Mitsubishi the opportunity to service your vehicle. Stay safe, Carlos De La Luz

August 03, 2021

Dealership Rating
Employee Rating

Been coming here for 7 years and they alway provide amazing service. Good and honest pricing with friendly staff who go above and beyond to accommodate their customers. More

by alexismstroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan , All the mechanics = 5 stars

Aug 09, 2021

Universal Mitsubishi responded

Hello Alexis, thank you so much for your continued patronage. We value all our customers, but it's special when we hear from someone who's been following us for so many years. Stay safe, Carlos De La Luz

August 02, 2021

Dealership Rating
Employee Rating

Great job. Thxs Paul our vehicle is running much , much better . In the still of the night the cows come home and the chicken bark at the moon. More

by c.earley4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Universal Mitsubishi responded

I'm so glad to hear your vehicle if running well. We really appricaite you taking the time to share your kind words. Stay safe, Carlos De La Luz

August 02, 2021

Dealership Rating
Employee Rating

Awesome people m dealership..Paul n Armen are so cool..wl keep on coming back w my 3 cars..might add a new car on my fleet.Ha ha ha More

by REYORTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 24, 2021

Universal Mitsubishi responded

New Car you said....... You have my attention :) Just kidding, I'm actually greatful for your continued patronage. On behalf of Paul, Armen and Junior, thank you. We appreciate the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

July 31, 2021

Dealership Rating
Employee Rating

Great service and love the experience coming in and being helpful whenever I need for my vehicle serviced. I also feel welcome by Paul when he know my car needs. More

by STARTROOPERB98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Universal Mitsubishi responded

Anything one does with people they trust is always satisfying and rewarding. On behalf of Paul and his staff, thank you. Stay safe, Carlos De La Luz

July 31, 2021

Dealership Rating
Employee Rating

I have a couple of Mitsubishi Monteros and I have been taking them to Universal Mitsubishi for years even though the location is far from where I live, because of the expertise and professionalism of Paul More

by Borislav Solakov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Aug 09, 2021

Universal Mitsubishi responded

Hello Borislav, we appreciate your effort to drive a bit futher to give us the opportunity to serice your Montero's. We look forward to your continued patronage. Stay safe, Carlos De La Luz

July 30, 2021

Dealership Rating
Employee Rating

Service managers realy help you out on making sure your car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 14, 2021

Universal Mitsubishi responded

Hello Ramiro, I'm glad you found us to take care of your vehicles needs. Please know it's our pleasure to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

July 29, 2021

Dealership Rating
Employee Rating

The Staff at your Duarte Center are amazing. They certainly do their best to help Customers understand what their cars need. They take the time to answer questions and to explain all the completed r More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2021

Universal Mitsubishi responded

Thank you Happy Customer (Veronica) I really appeciate you taking the time to share some kind words. :) :) :) Stay safe, Carlos De La Luz

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