Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 59

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

August 25, 2021

Dealership Rating
Employee Rating

My scheduled appointment was great. Paul was very attentive to my needs during visit. Thank you a lot Paul for all u do. U rock More

by vrobles87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Universal Mitsubishi responded

Paul strikes again :) It's very rewarding to get freedback from satisfied customers. We look forward to your next visit. Stay safe, Carlos De La Luz

August 23, 2021

Dealership Rating
Employee Rating

The respond to calls and service is really good .The The respond to calls and service is really good . The personal is really friendly and helpful with any questions you may have! That’s why I keep com More

by MAURICE.NOLASCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Sep 02, 2021

Universal Mitsubishi responded

Hello Maurice...... thank you again for sharing your 4.8 Star Review. We really appreciate it. We also appreciate your continued effort to drive from a far to give us the opportunity to service your vehicle. Stay safe, Carlos De La Luz

August 22, 2021

Dealership Rating
Employee Rating

Thank you for the wonderful service looking forward to see everyone again on my next service for my visit 👍👍👍👍👍👍👍👍👍👍👍👍thank you .again for all you do More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 25, 2021

Universal Mitsubishi responded

Hi Will, thank you for taking the time to share your experience. I'm glad you found your visit pleasant. We look forward to your next visit. Stay safe, Carlos De La Luz

August 21, 2021

Dealership Rating
Employee Rating

Professional and very efficient. The staff at universal Mitsubishi were great. I was not waiting to long and the facilities are very clean place to use. More

by LPAULEVANGELISTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Universal Mitsubishi responded

Thank you for taking the time to share your experience. I'm glad you found your experience pleasant. We look forward to your next visit. Stay safe, Carlos De La Luz

August 20, 2021

Dealership Rating
Employee Rating

Excellent highly qualified specialists respond and help very quickly and competently. I would like to mention Armen and Paul, punctual, polite and competent employees. Service at a high level. More

by Viktoria Dmitrieva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Aug 25, 2021

Universal Mitsubishi responded

Hello Victoria, I'm so gald you find your experience with Paul and Armen satisfying. I hope you continue chosing Universal Mitsubishi to Servic your vehicle. Stay safe, Carlos De La Luz

August 19, 2021

Dealership Rating
Employee Rating

Paul and his team helped address the issue at hand. The turnaround time was completed quickly and they went above and beyond to help me. Thank you! More

by MARLEENE_H25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Universal Mitsubishi responded

Hello Marleene, I see team Paul stuck again :) I'm so glad they where able to expedite your repairs and get you back on the raod. We look forward to your next visit. Stay safe, Carlos De La Luz

August 15, 2021

Dealership Rating
Employee Rating

Very easy to schedule appointment online , car taken back quickly for service . Waiting room is clean and cool with fast free wifi … staff helpful , pleasant and willing to go the distance to provide a great More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Universal Mitsubishi responded

Hi Judy, I'm glad you found our process to be efficient. I hope you continue choosing Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz

August 15, 2021

Dealership Rating
Employee Rating

Excellent service and every time that I go for maintenance, I am always treated well, offered coupons and informed of any promotions. Thank You For Your Great Service More

by a.hernandez47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 25, 2021

Universal Mitsubishi responded

I'm glad to hear you find your experience satisfying. I hope you continue chosing our dealership to service your vehicle. Stay safe, Carlo s De La Luz

Aug 26, 2021

a.hernandez47 responded

Thank you and I will see you my next service date

August 13, 2021

Dealership Rating
Employee Rating

Awesome customer service from Paul as always. I will definitely come back to this Mitsubishi dealer. As always very communicative of where the service of my vehicle stands. More

by MOHUIZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Universal Mitsubishi responded

Thank you for taking the time to share your experience and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

August 08, 2021

Dealership Rating
Employee Rating

The service is great, always helpful, helpful very quickly and professionally. The work of Paul and Armen deserves the highest praise. Thank you very much. Viktoria More

by Viktoria Dmitrieva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Aug 14, 2021

Universal Mitsubishi responded

Thank you Viktoria, it sounds like you've been helped by Paul and Armen. On their behalf again, Thank you :) Stay safe, Carlos De La Luz

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