Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 55

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

November 21, 2021

Dealership Rating
Employee Rating

I love the Customer Service here. Paul has always been my go-to person since he is already familiar with the issues on my car. He's always so helpful and treats me like VIP each visit. I don't dread coming h More

by LOVETTEALVAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2021

Universal Mitsubishi responded

Hi Lovette, I really appreciate you taking time to express your kind words. We also appreciate your continued patronage, It's extremely rewarding to hear satisfaction from our customers. Stay safe, Carlos De La Luz

November 21, 2021

Dealership Rating
Employee Rating

. Been confident enough every time I will be driving my car for I knew my safety is 100% from the excellent services provided to my car. More

by ULY_SANDIGAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Nov 24, 2021

Universal Mitsubishi responded

I'm so glad we contribute to you feeling comfortable and safe with your vehicle. I hope you contunie giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz

November 20, 2021

Dealership Rating
Employee Rating

Customer service here is great Paul and Armand is very helpful and works with you. More

by RJNEVAREZ1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Nov 24, 2021

Universal Mitsubishi responded

The DYNAMIC Duo Struck again :) Please let us know how we can inprove, we'd love the opportunity to earn your 5 Star review. Stay safe, Carlos De La Luz

November 17, 2021

Dealership Rating
Employee Rating

Excellent service since day one. Paul has been awesome every service. Will return next time More

by AMELIAEAGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2021

Universal Mitsubishi responded

Hello Amelia, I appreciate your kind words and 5 Star Review. On behalf of Paul and his enntire Staff, Thank you. Stay safe, Carlos De La Luz

November 11, 2021

Dealership Rating
Employee Rating

I always get grate service at Universal Mitdubishi. Paul is highly knowledgeable service writer manager. More

by BillyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Nov 13, 2021

Universal Mitsubishi responded

Hi Billy, we appreciate your continued patronage. Thank you for choosing and giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz

November 07, 2021

Dealership Rating
Employee Rating

Very Pleased with Universal Mitsubishi repair services. Thank you so much for all your help! More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Nov 11, 2021

Universal Mitsubishi responded

Thank you Alex, I appreciate you taking the time to share your 5 Star Review. I'm glad we where able to meet your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz

November 07, 2021

Dealership Rating
Employee Rating

Work was done on the items mentioned by Paul. I drove the car home and it felt much better. More

by filnrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Junior Avila

Nov 11, 2021

Universal Mitsubishi responded

Thank you for choosing and giving us the opportunity to earn your business. We look forward to your next visit. Stay safe, Carlos De La Luz

October 30, 2021

Dealership Rating
Employee Rating

Wow! Goes above and beyond to accede your expectations on repairs and kindness. Will come again More

by krebecca0606
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos De La Luz

Nov 03, 2021

Universal Mitsubishi responded

Hello Rebecca, we appreciate your 5 Star Review and your choice of having us service your vehicle. Stay safe, Carlos De La Luz

October 27, 2021

Dealership Rating
Employee Rating

Excellent service as usual. Paul thank you nice customer service and reliable job done thanks More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Universal Mitsubishi responded

Thank you Anthony, I appreciate your kind words toward Paul and your 5 Star Review. We look forward to the continued opportunity to Service your vehicle. Stay safe, Carlos De La Luz

October 25, 2021

Dealership Rating
Employee Rating

They were friendly, courteous, organized and informative. They had my car done within the timeframe that they said it would done in. They even washed my car. Their prices were competitive as well. More

by Debbie Takami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Universal Mitsubishi responded

Hello Debbie, I'm glad Paul and his staff met your expectation. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

...
55
...

Dealership Inventory (160 Vehicles)

new 2026 Mitsubishi Outlander car, priced at $37,920
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,835
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $44,835
2026 Mitsubishi Outlander
new
White exterior
Automatic
All-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $45,435
2026 Mitsubishi Outlander
new
White exterior
Automatic
Front-wheel Drive
used 2021 Toyota Mirai car, priced at $9,998
2021 Toyota Mirai
used
Oxygen White exterior
Automatic
Rear-wheel Drive
used 2017 INFINITI Q60 car, priced at $20,885
2017 INFINITI Q60
used
Black exterior
Automatic
Rear-wheel Drive