Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 54

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

December 12, 2021

Dealership Rating
Employee Rating

Great service as always very pleased with all the team looking forward to my next appointment More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

December 07, 2021

Dealership Rating
Employee Rating

Great service Very honest Good timing with service Great service Very honest Good timing with service Good prices Took my car with out an appt . Very happy with overall service More

by Josebanuelos44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2021

Universal Mitsubishi responded

Hello Jose, I'm glad Paul and his staff was able to take care of you and your vehicle. I hope we continue earning your patranage. Happy Holidays Stay safe, Carlos De La Luz

December 05, 2021

Dealership Rating
Employee Rating

I have been with them for over 4 years and have been given great service. Armen has always taken care of our needs. My appointments have been given to me on date I request and service is fast . More

by HURTADO10126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Dec 08, 2021

Universal Mitsubishi responded

Hello Mr. Hurtado, I appreciate you taking the time to share your 5 Star Review. It's great to hear Armen has been able tp satisfy your Service experience. We look forward to your next visit. Stay safe, Carlos De La Luz

December 01, 2021

Dealership Rating
Employee Rating

The experience with universal Mitsubishi was top notch will continue to bring my car here to get service 👌. More

by MISTERLOPEZ1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Dec 06, 2021

Universal Mitsubishi responded

Thank you Mr. Lopez, I'm happy to hear you found your experience satisfactory. Please continue giving us the opportunity to service your vehicle. Happy Holidays...... Stay safe, Carlos De La Luz

December 01, 2021

Dealership Rating
Employee Rating

Thank God for Paul and his crew at the Service Department!! Thanks to them my 1995 Montero is running like new. After the shifter on my 5 speed Montero broke off with no parts available ( especi More

by Borislav Solakov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Dec 08, 2021

Universal Mitsubishi responded

Thank you Borislav, your words are very humbling, we appreciate you rewarding us with your 5 Star review. I'm glad Paul was able to help with your Montero, Continue driving and enjoying it and we'll see you on your next visit. Stay safe, Carlos De La Luz

November 28, 2021

Dealership Rating
Employee Rating

Paul is always on top of everything. Ever helpful and provides excellent service. You the best!!! More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

Universal Mitsubishi responded

Hello James, on behalf of Paul and team thank you for your continued patronage. Happy Holidays. Stay safe, Carlos De La Luz

November 28, 2021

Dealership Rating
Employee Rating

paul and jr helped me really well thank you to the rest of the crew More

by JOSE2LALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Dec 01, 2021

Universal Mitsubishi responded

Hi Jose, I'm glad Paul, Jr and the team where able too help. Happy Holidays. Stay safe, Carlos De La Luz

November 24, 2021

Dealership Rating
Employee Rating

Paul and crew have done an excellent job both times I had my car in for service More

by dwayneheslep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2021

Universal Mitsubishi responded

Hello Dwayne, I'm glad Paul and his staff have been able to help meet your expectations. We appreciate you choosing and giving us the opportunity to earn your business. Have a wonderful Thanksgiving. Stay safe, Carlos De La Luz

November 21, 2021

Dealership Rating
Employee Rating

I took my car in for a tuneup. They always checked everything. My car run so much better. More

by Princess606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2021

Universal Mitsubishi responded

Hello Princess..... I'm tremendously glad Paul takes care of your vehicle. Thank you for your 5 Star and we look forward to your next visit. Stay safe, Carlos De La Luz

November 21, 2021

Dealership Rating
Employee Rating

Paul did a very good job. He is always consistent, honest and offer you the best alternatives. More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2021

Universal Mitsubishi responded

Hi James Dean..... We appreciate your 5 Star review. On behalf of Paul, our entire Service, Parts, Sales and Management... How a wonderful Thanks Giving..... Remember, leave room for 2nd's.... Stay safe, Carlos De La Luz

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