Paul Tokatlyan | Page 124
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
September 20, 2018
Super friendly and fast Paul in service dept is always very friendly, kind and helpful. From the moment I first call to the moment I leave. The waiting area is spacious and Paul in service dept is always very friendly, kind and helpful. From the moment I first call to the moment I leave. The waiting area is spacious and clean which makes it great for me. More
Other Employees Tagged: Tiki N
September 17, 2018
In and out with no overcharges Good experience. Paul diagnosed the cause of the problem right at the desk and that's what it turned out to be. Said the rest of the mechanicals, flui Good experience. Paul diagnosed the cause of the problem right at the desk and that's what it turned out to be. Said the rest of the mechanicals, fluids & filters all looked great, which is a nice change of pace from places that will just say you need to change all of that whether you need it or not. Car runs perfectly again. More
September 17, 2018
Very good experience nice personnel I bring my car for I bring my car oil change without appointment,and Paul help me take my car and complete the in less than hour, note they was very visit thanks I bring my car oil change without appointment,and Paul help me take my car and complete the in less than hour, note they was very visit thanks More
Other Employees Tagged: Saul Turcios
September 16, 2018
Fanstatic, Professional, Nice, Knowleagable, Experienced. Very satisfying experience with my first new car in a very long time. It really was no stress test dealing with Mitsubishi's experienced mechanics. Very satisfying experience with my first new car in a very long time. It really was no stress test dealing with Mitsubishi's experienced mechanics. I cannot remember the name of the Dealer who helped us get the car. I have it written down in folder, can't get to the folder right. Just wanted to say he was very good - excellent w/helping us purchase our new car [2013 Chevy Volt Hatchback, Hybrid}. Extra thank you to him. More
September 14, 2018
Saul is very professional and met all my needs‼️ As far as the sell of my car it was amazing. I walked in knowing what I wanted and Saul made it happen. Even with a few glitches, he took care of my As far as the sell of my car it was amazing. I walked in knowing what I wanted and Saul made it happen. Even with a few glitches, he took care of my needs promptly and professionally. I definitely will recommend this car dealership and Saul?? THANK YOU TO ALL ?? More
Other Employees Tagged: Bobby Gharibian, Saul Turcios
September 13, 2018
Greatest experience at dealership the people here were very helpful and were able to accommodate me since I had never been there. Overall super friends here at Mitsubishi dealership the people here were very helpful and were able to accommodate me since I had never been there. Overall super friends here at Mitsubishi dealership More
Other Employees Tagged: Dennys Vaca
September 12, 2018
Great Services writers Armen, Paul and Dennys are all great to work with. Can't go wrong with any of them. Will always bring my car to them! Armen, Paul and Dennys are all great to work with. Can't go wrong with any of them. Will always bring my car to them! More
Other Employees Tagged: Armen Avanessian, Dennys Vaca
September 10, 2018
Universal Mitsubishi Team, and Paul...Thank you! -Did an online appointment throught their site. -Paul called the following day around 9AM, because I booked on a Sunday. Paul confirmed to me if it w -Did an online appointment throught their site. -Paul called the following day around 9AM, because I booked on a Sunday. Paul confirmed to me if it was meant for a Saturday, and at 8:30AM. I confirmed back. Very understanding that I did a mistake, and I liked that Paul followed up on me because I made an error on the date. -Saturday service day. Brought my Evo, and Universal Mitsubishi team did their inspection prior to my service. -Paul confirmed what will be done to my Evo, just an oil change, and multi point inspection. No up selling. I actually requested additional service, a tire rotation. (Evo is a 4WD performance car.) -Within less than an hour. Job was done, and the team cleaned my Evo! Thank you Universal Mitsubishi, and Paul. I will be returning again with my Evo for future services. More
September 06, 2018
Great service Paul was great, he was very helpful in explaining everything they were going to fix with my car. They even offered a free rental car. Will definitely Paul was great, he was very helpful in explaining everything they were going to fix with my car. They even offered a free rental car. Will definitely be coming back. More
September 05, 2018
Very helpful and always attentive Always receive great customer service. Very attentive to the needs of your car while giving various options and recommendations to future needs of you Always receive great customer service. Very attentive to the needs of your car while giving various options and recommendations to future needs of your vehicle. Overall great experience every time. More
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