Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 123

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

October 05, 2018

Dealership Rating
Employee Rating

Great Service & an awesome Service Manager The service Manager named Paul is by far the best service Manager I have encountered. He is always pleasant to talk to, very processional but most of More

by africk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

Dealership Rating
Employee Rating

Universal Mitsubishi Service Department is amazing, I mean Paul and Armen, but Carlos in Sales department is awful and has attitude with customers. More

by ED KH PHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 03, 2018

Dealership Rating
Employee Rating

Amazingly Communicative and Thorough They were able to quickly repair the recall on my vehicle and kept me updated with helpful updates. Even washed the exterior. Great service and would More

by Xestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2018

Dealership Rating
Employee Rating

AC Vents Work was done well. They were able to replace what was needed for the car quickly. I was asked to bring the car in if any issues with the AC. More

by DAVESAGUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 30, 2018

Dealership Rating
Employee Rating

Paul Tokatlyan saves the day. The service team currently working under Paul Tokatlyan has been servicing my vehicle since it was purchased new at Glendale Mitsubishi in 2009. Pa More

by LOBSTER19811
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

September 26, 2018

Dealership Rating
Employee Rating

Good experience Good place to come to but a car or get your car serviced. It seemed as though there were many returning customers also which shows that they are doing More

by MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

September 25, 2018

Dealership Rating
Employee Rating

Great Service and professionalism Great overall service and extreme professionalism. Every detail regarding service of vehicles explained and laid out. Respectfulness and efficiency by More

by Ursus19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 24, 2018

Dealership Rating
Employee Rating

Mitsubishi Lancer 2016 Both Paul and Dennys was detailed and helpful for what my car needs. They were able to get my brakes replaced for a good price. More

by DAVESAGUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennys Vaca

September 23, 2018

Dealership Rating
Employee Rating

Oil Change Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. More

by KEYPOINTEBALLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennys Vaca

September 22, 2018

Dealership Rating
Employee Rating

Oultander phev Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. More

by jettekouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennys Vaca

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