Paul Tokatlyan | Page 123
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
October 05, 2018
Great Service & an awesome Service Manager The service Manager named Paul is by far the best service Manager I have encountered. He is always pleasant to talk to, very processional but most of The service Manager named Paul is by far the best service Manager I have encountered. He is always pleasant to talk to, very processional but most of all, jumps right to take care of what customer need like what he did with me. More
October 05, 2018
Universal Mitsubishi Service Department is amazing, I mean Paul and Armen, but Carlos in Sales department is awful and has attitude with customers. mean Paul and Armen, but Carlos in Sales department is awful and has attitude with customers. More
Other Employees Tagged: Tiki N, Junior Avila, Bobby Gharibian, Armen Yagubyan, Carlos De La Luz
October 03, 2018
Amazingly Communicative and Thorough They were able to quickly repair the recall on my vehicle and kept me updated with helpful updates. Even washed the exterior. Great service and would They were able to quickly repair the recall on my vehicle and kept me updated with helpful updates. Even washed the exterior. Great service and would come again if I ever needed too! More
October 01, 2018
AC Vents Work was done well. They were able to replace what was needed for the car quickly. I was asked to bring the car in if any issues with the AC. Work was done well. They were able to replace what was needed for the car quickly. I was asked to bring the car in if any issues with the AC. More
September 30, 2018
Paul Tokatlyan saves the day. The service team currently working under Paul Tokatlyan has been servicing my vehicle since it was purchased new at Glendale Mitsubishi in 2009. Pa The service team currently working under Paul Tokatlyan has been servicing my vehicle since it was purchased new at Glendale Mitsubishi in 2009. Paul's service standard, integrity, and commitment to the customer have always been a major factor in choosing this location for service. (Both in glendale, and in duarte). It hasn't been easy, as my vehicle has presented a few unique challenges. Paul was always there to assure me that the the company had my back, and made sure the job was done well In the end. He is the foundation of the service dept, and the reason I am a customer. Thanks paul, and thanks to the service team More
September 26, 2018
Good experience Good place to come to but a car or get your car serviced. It seemed as though there were many returning customers also which shows that they are doing Good place to come to but a car or get your car serviced. It seemed as though there were many returning customers also which shows that they are doing something right. More
Other Employees Tagged: Tiki N
September 25, 2018
Great Service and professionalism Great overall service and extreme professionalism. Every detail regarding service of vehicles explained and laid out. Respectfulness and efficiency by Great overall service and extreme professionalism. Every detail regarding service of vehicles explained and laid out. Respectfulness and efficiency by all service members. Would highly recommend. More
September 24, 2018
Mitsubishi Lancer 2016 Both Paul and Dennys was detailed and helpful for what my car needs. They were able to get my brakes replaced for a good price. Both Paul and Dennys was detailed and helpful for what my car needs. They were able to get my brakes replaced for a good price. More
Other Employees Tagged: Dennys Vaca
September 23, 2018
Oil Change Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. More
Other Employees Tagged: Dennys Vaca
September 22, 2018
Oultander phev Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. More
Other Employees Tagged: Dennys Vaca
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