Paul Tokatlyan | Page 117
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
December 22, 2018
Great service The dealers come a long way ever since they moved from Glendale. They gave me a promotional price on the oil change, and checked my car out first bef The dealers come a long way ever since they moved from Glendale. They gave me a promotional price on the oil change, and checked my car out first before suggesting the things I need. Great customer service. Thanks to Dennis and Paul More
Other Employees Tagged: Dennys Vaca
December 21, 2018
Recurring I just purchased a used Mitsubishi outlander, and Paul helped me with all the recalls on the vehicle. They did the work fast and paul took the time t I just purchased a used Mitsubishi outlander, and Paul helped me with all the recalls on the vehicle. They did the work fast and paul took the time to explain everything they did to the car. Excellent experience and i will come back to have my car serviced by Paul and his team. More
December 20, 2018
Awesome! They have excellent service! People are friendly and well mannered. They communicate well with the customers. The place is well maintained and clean. They have excellent service! People are friendly and well mannered. They communicate well with the customers. The place is well maintained and clean. I would recommend this service center! More
December 19, 2018
Fantastic Car Service When I receive such excellent customer service as I did yesterday from Paul I believe this is one way of showing appreciation.Fantastic customer care. When I receive such excellent customer service as I did yesterday from Paul I believe this is one way of showing appreciation.Fantastic customer care. He is so polite and professional. I will happily go back to Universal Mitsubishi for any works needed on my car. I would recommend. 5 stars. More
December 14, 2018
Awesome! I have been luck enough to own a Mitsubishi 2007 Spyder Eclipse Convertible and am thrilled with the car and its performance. Paul Tokatlyan is respon I have been luck enough to own a Mitsubishi 2007 Spyder Eclipse Convertible and am thrilled with the car and its performance. Paul Tokatlyan is responsible for the upkeep and attention to detail servicing my car. Recently, I had the doorlocks failing and also the radio. After diagnosing the problem and attending to my keys for correct programming the wiring was doing the damage. The problem was found in two different areas and Paul has guaranteed me if it happens elsewhere he will take care of it immediately, More
December 14, 2018
Very Good to Deal With Friendly, and Professional. Work done on time as agreed. I have been using Universal Mitsubishi for a few years now and have always been pleased with Friendly, and Professional. Work done on time as agreed. I have been using Universal Mitsubishi for a few years now and have always been pleased with their service. More
December 13, 2018
Professional and Speedy Service The Mitsubishi team was professional, precise and fast. I took my car there without prior appointment and during lunch time for some recall "repair." The Mitsubishi team was professional, precise and fast. I took my car there without prior appointment and during lunch time for some recall "repair." The work was done and my car was finished before I finished my lunch. The staff was courteous and precisely informative in every way possible. More
Other Employees Tagged: Dennys Vaca
December 13, 2018
Easy Quick Visit Came in for recall parts to be inspected and fixed. Folks were readily available, explained everything in laymen's terms, and prompt. Walked over to T Came in for recall parts to be inspected and fixed. Folks were readily available, explained everything in laymen's terms, and prompt. Walked over to Target during wait. More
Other Employees Tagged: Junior Avila , Dennys Vaca
December 10, 2018
Excellent experience Great customer service. Everyone is always so nice and friendly. Service rep Paul was very helpful and able to get me a great deal on the work being d Great customer service. Everyone is always so nice and friendly. Service rep Paul was very helpful and able to get me a great deal on the work being done to my car. More
December 10, 2018
He did a very fast and professional job. The employee did his job in a very professional and fast way. I am very happy that I had an experience like this. Thank You. The employee did his job in a very professional and fast way. I am very happy that I had an experience like this. Thank You. More

