Paul Tokatlyan | Page 116
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
January 06, 2019
Grateful I’m grateful with the overall service, I thank you for making sure I was taken care of for answering any questions I had. I will definitely be bringin I’m grateful with the overall service, I thank you for making sure I was taken care of for answering any questions I had. I will definitely be bringing my car to you in the future. More
Other Employees Tagged: Dennys Vaca
January 02, 2019
Easy & Great Service Experience Paul took care of the service quick and I was only there for about 1.5 hours. That was for a full service and a recall issue on Holiday as well. These Paul took care of the service quick and I was only there for about 1.5 hours. That was for a full service and a recall issue on Holiday as well. These guys make going to the dealer easy, which is unheard of in my other experience with other cars and dealers. More
Other Employees Tagged: Junior Avila
January 02, 2019
Good Service Good and fast service. Honest Employees. Friendly staffs. NO Salesperson pushing you to buy which is good. You could just walk and check out the cars Good and fast service. Honest Employees. Friendly staffs. NO Salesperson pushing you to buy which is good. You could just walk and check out the cars in the lot without anybody bothering you. More
December 30, 2018
Best Mitsubishi dealer around Been going here since I got the car. Service is always excellent. Car is always in tip top shape. Will continue to come back here until my evo is deco Been going here since I got the car. Service is always excellent. Car is always in tip top shape. Will continue to come back here until my evo is decommissioned. More
December 30, 2018
Issue with starting My vehicle had trouble starting, brought the car in last minute. The service manager took care of everything. New battery and I was done. Simple and e My vehicle had trouble starting, brought the car in last minute. The service manager took care of everything. New battery and I was done. Simple and easy. More
December 28, 2018
Paul is the best! Paul is Very helpful and honest. Paul did not try and make me get something that was not needed. No pressure and gives fair pricing. They now have Paul is Very helpful and honest. Paul did not try and make me get something that was not needed. No pressure and gives fair pricing. They now have a customer for life thanks to Paul and his Service team. Thanks Service team! More
Other Employees Tagged: Jose in service.
December 25, 2018
Wonderfully Caring Sales Dept I had the pleasure of working with Tiki who work Internet Sales. I saw the Used 2017 Mitsubishi Mirage online. Paul in the Service was kind enough to I had the pleasure of working with Tiki who work Internet Sales. I saw the Used 2017 Mitsubishi Mirage online. Paul in the Service was kind enough to introduce us. No hard core sales pitch, just a kind and thoughtful upfront sales presentation. I got the price of the car that was advertised and I got 100K Extended Warranty. I’ve been going to Paul in the Service Dept for the last 18 yrs. All my cars have been well maintained by Paul and his service Dept. Paul is honest and trustworthy and goes the extra mile when it’s comes to customer service. If you looking to buy a car, I highly recommend Tiki. It was a real pleasure working with her. More
Other Employees Tagged: Tiki N , John
December 24, 2018
Quick and fast service There was one recall and it was taken care within 30 mins of waiting time, this was very quick service and a complementary car wash There was one recall and it was taken care within 30 mins of waiting time, this was very quick service and a complementary car wash More
December 23, 2018
Excellent service I live in LA and for all services and parts that I need I go to Universal Mitsubishi. Paul is a fantastic guy he is honest and very but very helpful. I live in LA and for all services and parts that I need I go to Universal Mitsubishi. Paul is a fantastic guy he is honest and very but very helpful. Highly recommended. More
December 22, 2018
Oil change Excellent service as always. From the moment you call to make an appointment to the minute you get your car back after the service. Very professional Excellent service as always. From the moment you call to make an appointment to the minute you get your car back after the service. Very professional and considerate of your time. More
Other Employees Tagged: Armen Avanessian

