Paul Dixon
Service Advisor
Herb Chambers Volvo Cars Norwood
1120 Providence Highway
Norwood, MA 02062
Languages Spoken
English
156 Reviews
Write a Review156 Reviews of Paul Dixon
May 09, 2024
Dealership is very comfortable, modern, & accommodating. Staff is exceptional, knowledgeable, friendly, & accessible. They’re willing to spend time & answer questions & address concerns. Staff is exceptional, knowledgeable, friendly, & accessible. They’re willing to spend time & answer questions & address concerns. More
Other Employees Tagged: Colin Ayers
April 12, 2024
Was very stressful for service today. They were going to switch cars with me at my home for service. They never showed up and then I had to call and wait another two hours for delivery. They were going to switch cars with me at my home for service. They never showed up and then I had to call and wait another two hours for delivery. Then I called for my car at end of day and has not been started. Next day car not done til late and now they are delivering the next day. Service was just an oil service change and new battery. And it took 3 days. More
March 22, 2024
The service department is professional and keeps you informed on all repairs. Paul makes the process easy and stress free informed on all repairs. Paul makes the process easy and stress free More
Other Employees Tagged: Jose Barreto , Every person during the process was great
March 13, 2024
I have been with this dealership for years and have no plans to go anywhere else! The service and staff are the BEST! They make their customers feel special in all that they do plans to go anywhere else! The service and staff are the BEST! They make their customers feel special in all that they do More
Other Employees Tagged: Colin Ayers, Jose Barreto , Peter Brown
March 11, 2024
Mr. Paul Dixon is Great 👍 😊Greatest customer service guy.He looked at the problem and came to me and said fuel pipe needs to be replaced and we have to order part will take two to three days. Also he re guy.He looked at the problem and came to me and said fuel pipe needs to be replaced and we have to order part will take two to three days. Also he relieved my anxiety 😟 by telling relax It won’t cost me a penny as this part will be covered by my warranty.On top he said today is your lucky 🍀 day as I will give you Loaner car 🚘 to use till you get your car fixed. He is polite, customer care guy, Intelligent, down to the earth helping nature guy and trustworthy and real NOBAL Man. More
Other Employees Tagged: Colin Ayers, Mike Alessi, Nick Salem , Peter Brown