Patrick Weeks | Page 23

Awesome dealership We bought a 2019 rav4 hybrid and had a great experience with the entire team. They all went over the top to put us in the vehicle we wanted. I’ll be g We bought a 2019 rav4 hybrid and had a great experience with the entire team. They all went over the top to put us in the vehicle we wanted. I’ll be going back for my next vehicle purchase.we also bought from their sister dealership in 2015 and had a similar experience. Thanks again Shawn L. More

Helpful 0

Report | Print

Toyota It was a very fast and great experience again it the second Toyota I’ve purchased there and both times have been great two oh my friend have been ther It was a very fast and great experience again it the second Toyota I’ve purchased there and both times have been great two oh my friend have been there and there experience was the same More

Helpful 0

Report | Print

Came through with right match We worked with Patrick Weeks who helped us test drive a few cars before settling on the Highlander hybrid. Then Patrick was able to connect us with th We worked with Patrick Weeks who helped us test drive a few cars before settling on the Highlander hybrid. Then Patrick was able to connect us with the specific trim and color we were looking for by securing it from a sister dealership... all for a fair price. We were very happy with the customer service from everyone at Heritage involved in our transaction. And we love our new Highlander! More

Helpful 0

Report | Print

Never Again Worked with Patrick Weeks on a deal for my daughter. She and I went in because Patrick had contacted her about a "today and today only" deal on a us Worked with Patrick Weeks on a deal for my daughter. She and I went in because Patrick had contacted her about a "today and today only" deal on a used car. Sat down and worked out a deal to include a smooth return of her leased vehicle and a bottom line price. Patrick and I shook on the deal. I had to leave early for an appointment. Immediately after I left, my daughter was told there would be an additional fee of $360 dollars (disposition fee?) and because of a tiny ding in the returned car there would be another $200 involved upon return. Patrick had looked at the returned car before I left and assured me things would be fine. He, also being a experienced sales person, must have known about the disposition fee. Bottom Line - we shook on a deal and as soon as I was out of the building - the deal changed. NEVER AGAIN will any of my family use Heritage for service or sales. Apparently you can't trust a handshake there,,,, More

Helpful 2

Report | Print

Great sales & serice Working with Toyota (specifically Patrick Weeks and Taylor Josephson) has been like a breath of fresh air. Cars, and all of their maintenance, has alw Working with Toyota (specifically Patrick Weeks and Taylor Josephson) has been like a breath of fresh air. Cars, and all of their maintenance, has always been a source of stress and frustration for me. Patrick made the buying experience easy and painless. Taylor nearly finished maintence before my shuttle ride was over, and washed my car for free. I’m so glad to be driving a Toyota now!! More

Helpful 0

Report | Print

Purchase of car I was interested in getting a new car. Patrick listened to my needs, offered information that might help form my decisions, and answered a multitude o I was interested in getting a new car. Patrick listened to my needs, offered information that might help form my decisions, and answered a multitude of questions. He was very patient and I never felt pressured. I felt that I had reliable information to make my choice. I was really impressed and would recommend him to others. More

Helpful 0

Report | Print

Can always count on Toyota! We, my husband and I wanted buy same car we had for the last 13 years. Toyota Sienna. Patrick was very nice, patient, easy going and very courteous to We, my husband and I wanted buy same car we had for the last 13 years. Toyota Sienna. Patrick was very nice, patient, easy going and very courteous to every needs I had. I was going back to forth between few colors and he didn't loose his patience with me. At the end we end up buying 2019 Toyota Sienna Salsa Red. my coworkers loved my choice and our 2 boys loved the same car they grew up on. Thanks Patrick Weeks for all your help. My family really appreciate all you have done for us finding our perfect car. Tashi and Tseten More

Helpful 0

Report | Print

Great experience We loved dealing with this team. They worked with us,and helped educate me and my wife as this was our first time leasing a car. Not once did we feel We loved dealing with this team. They worked with us,and helped educate me and my wife as this was our first time leasing a car. Not once did we feel like we didn't understand what we were doing. Marc went above and beyond what we expected on the level of service and proffesionalism. Every time we worked with him I had the genuine sense that he had our best interest at heart. Throughout the duration of our lease he was always there to answer our questions and resolve any issues. Connor also helped us out a lot too. I would(and have)reccomend this team and Marc spefically. We gained friends out of this experience. We unfortunately fell in love with another brand of car when our lease ended. Sometimes things just workout that way. Marc was still a professional and we could tell he was happy for us. It's hard to find service like this. We appreciate everything Connor and Marc did for us. Anyone going to this dealership relax and know your in good hands and your not just another sale. More

Helpful 0

Report | Print

Super service I can always count on the courteous and friendly team at heritage to care of me and my car. Keep up the great service guys! I can always count on the courteous and friendly team at heritage to care of me and my car. Keep up the great service guys! More

Helpful 0

Report | Print

Excellent Service ! Called around looking for an idea what a new Toyota truck would cost. With in 5 min of getting off the phone with Patrick had an email with all the Called around looking for an idea what a new Toyota truck would cost. With in 5 min of getting off the phone with Patrick had an email with all the info I needed. I set up an appointment to test drive a Toyota Tacoma. Brought my CRV and took the truck for a test drive. Loved the truck. Traded in the CRV and bought the truck after getting back to the dealership. Patrick took car of everything and was even willing to deliver the truck if we couldn't get financing that day. ( I live 2 1/2 hours away) turned out it all worked out. All and all excellent service ! More

Helpful 0

Report | Print