Patrick Marshall | Page 2
Client Advisor
Suntrup Hyundai South
5926 S Lindbergh Boulevard
St Louis, MO 63123
163 Reviews
Write a Review163 Reviews of Patrick Marshall
May 23, 2024
Pat was more than just a salesman, he went above and beyond to help me with this transaction.Amazing service and very helpful for me as a first time car buyer. beyond to help me with this transaction.Amazing service and very helpful for me as a first time car buyer. More
Other Employees Tagged: Bobby Schliesser, Kati Patterson
May 20, 2024
Patrick is the best they have I would recommend him any day of the week never been happier with my salesman day of the week never been happier with my salesman More
Other Employees Tagged: Mike Schreiber
May 20, 2024
Patrick is the best! I was upfront about my credit history and he took really good care of me. Really great guy with exceptional customer service. Put me in a fully loade I was upfront about my credit history and he took really good care of me. Really great guy with exceptional customer service. Put me in a fully loaded GMC! Thank you Patrick & Suntrup! 𝐔𝐩𝐝𝐚𝐭𝐞!!!! in August this vehicle randomly began shutting down and eventually it wouldn’t turn over at all. I had it towed home. It randomly turned over and I was able drive it to the service department at the dealership on 9/3/2024 (my appointment date). On 9/5/2024 I called them to get an update on my vehicle. I was told they needed to figure out if I was under warranty first, which I am. I called them back again on 9/7/2024 to receive an update only for them to tell me service is closed on the weekend. When I finally spoke with them Monday I was told I had a warranty and my fuel pump module needed to be replaced. They stated the part was ordered and it would be covered by the warranty. I inquired a loaner vehicle in the mean time due to work and transportation to get my children to school (they have no buses in their school district). I was told the loaners cost $35 a day and I would have to check with that department. They stated there were no loaner vehicles available and I would have to call back. A few days went by and I check back in on the update of the 2020 gmc terrain and was told there was no eta on when the part would be in but that it was ordered. A couple more days passed again I inquired about a loaner vehicle and was told I would have to put on a wait list and my warranty only covers 1 day and it would be an additional $45 a day. Every time I call to check on the vehicle they say the part is on back order and it’s nothing they can do for me. I reached out to Patrick through email and he stated he escalated my situation, twice no one from his department got back with me. Now it’s going on 2 months and I still have not been offered at least a loaner vehicle for the inconvenience. I spend more money ubering and getting rides just to get my child to school and myself around while still expected to pay for a vehicle I can’t drive. This entire experience has been a living xxxx! I have been patient and understanding but I don’t wish being treated like this by a company on anyone. I saved up 3k and gave them my hard earned money to only to be played in the end. Suntrup dropped the ball and has yet to pick it up! More
Other Employees Tagged: Alex Schmidt
April 13, 2024
Everyone was gracious & welcoming…and our salesman, Scott Gilbert, was simply fantastic. Never had a Hyundai before, or dealt with Suntrup, so we can’t speak beyond the test driving & buying process, but if Gilbert, was simply fantastic. Never had a Hyundai before, or dealt with Suntrup, so we can’t speak beyond the test driving & buying process, but if you want a KNOWLEDGABLE, LOW KEY (no pressure), COURTEOUS experience, Scott’s your guy. …and I love the Santa Cruz so far! More
Other Employees Tagged: Kati Patterson , Scott Gilbert
April 01, 2024
We bought our almost 16 year an Elantra. Kyle was amazing. He was extremely helpful, talked to her about what she liked and made the experience quick, painless and pressure free. He was so a Kyle was amazing. He was extremely helpful, talked to her about what she liked and made the experience quick, painless and pressure free. He was so amazing that we came back 5 days later and bought another Elantra for our 18 year old. Patrick and Kyle worked with us and made sure she was happy with everything. Once again, they made it quick, painless and pressure free. They were both amazing with our girls, making sure to talk to the girls about the cars. Honestly, I had some horrible experiences with Suntrup Hyundai in the past and swore I would never buy another vehicle from them. Kyle and Patrick made it so easy (and fun for the girls) that they changed my mind. They really are amazing to work with and my girls love their new cars!! More
Other Employees Tagged: Kyle Durbin, Kati Patterson , I believe her name was Julie in finance. 5 stars
March 30, 2024
I cannot recommend Caleb and rest of the team enough. Very knowledgeable and was able to find exactly what we were looking for. This was our 4th straight vehicle from Suntrup Hyundai and we could not b Very knowledgeable and was able to find exactly what we were looking for. This was our 4th straight vehicle from Suntrup Hyundai and we could not be happier. More
Other Employees Tagged: Bobby Schliesser, Caleb Sturgeon, Tim McCarthy
March 18, 2024
Bought 2 cars, same rep. Would give these guys first shot on any future hyundais. Patrick is very easy to work with. He listens, works to find what I wanted and made the dea Would give these guys first shot on any future hyundais. Patrick is very easy to work with. He listens, works to find what I wanted and made the deal(s) happen. We have bought 2 new cars from him and will definitely be happy to refer anyone to go see him. Thanks Patrick More
March 14, 2024
All in all an unexpected pleasant experience overall. Andy was great to work with and we would highly recommend him to friends. Andy was great to work with and we would highly recommend him to friends. More
Other Employees Tagged: Andy Gildehaus