Patricia Corcoran | Page 5

I had a horrible experience the 1st time I dealt with and purchased from this dealership. However this time around my sales woman was great. Very helpful very knowledgeable and not pushy. Also the sales mana purchased from this dealership. However this time around my sales woman was great. Very helpful very knowledgeable and not pushy. Also the sales manager I dealt with this time was very helpful in trying to get me out of the vehicle I had purchased from them not long ago. The only issue I currently have with cdjr is they make you purchase there advantage plan no matter what when purchasing a vehicle. It is around $3000 and even though I just purchased it and never used it they made me purchase it again which I think is absurd. They should not tack on fees or force someone to pay for essentially a cleaning/light service type plan that will not be useful. More

by RJ Verified Customer Verified Customer

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The car is all I have ever wished for. Very Comfortable! A truly nice car! Very Comfortable! A truly nice car! More

by jandcmo Verified Customer Verified Customer

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The dealership reached out immediately when I showed interest in the vehicle however each time I went to meet with the person I was talking with on the phone, they weren't available and I got sat with s interest in the vehicle however each time I went to meet with the person I was talking with on the phone, they weren't available and I got sat with somebody else. The vehicle was listed for 21,595 the first time I went to look at it and without asking me what type of warranties I wanted added on, if I had a license plate to transfer over, or if I had a co-signer they were finalizing the price at over 30,000. After leaving dissatisfied the first time they dropped the listed price $500 and when I asked about the nearly $10,000 mark up I was ghosted. I then got a pre approval on CarGuru and got a confirmation email stating the only step left was to go over warranties and sign papers with the dealership, and that they would be notified of my pre approval and reach out to me to make an appointment. The dealership didn’t reach out until a day and a half later and it wasn’t even about my pre approval, at that point I had already decided I was going to drive there and show them my pre approval in person since they never contacted me. I went back with the pre approval showing considerably lower payments, I was told pre approvals are never accurate and if I wanted something even close to that payment I'd have to put $10,000 down. (Literally HALF of what the listed price was and for a used car????). As I was pulling out of the dealership somebody came out to seemingly save the sale by telling me I could get another car on their lot, and that when they put my information in, it pulled up other cars but the one I wanted didn’t show up meaning I didn’t qualify for a loan on that car. This is far from true as 1. I was given a payment option for that car but it was unreasonable and 2. I did the pre approval on the app for that specific car and had no issues. The girl I sat with told me multiple times “the type of car you’re looking for and the payments you want just doesn’t exist.” Which it surly does exist, just not when the dealership is marking the car up $10k. They never once showed any concern or care for me as a customer, they made it very clear they were only there for the sale with a take it or leave it attitude. Overall I'm very disappointed with the customer service and feel very taken advantage of. I can very confidently say that ALL of the bad reviews on here are 100% accurate. This dealership shouldn’t even be in business. More

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I went in Saturday to look at a vehicle, the salesperson was very nice, Patricia, when it came time to talk numbers, the sales manager came over, I had a competing offer from another dealer, he could not ho was very nice, Patricia, when it came time to talk numbers, the sales manager came over, I had a competing offer from another dealer, he could not honor that price but gave me a verbal “out the door” price. I wrote the number down using his pen. I went back today, Thursday, to purchase the vehicle and he would not honor the price. He said “ if I gave you the price, I apologize “ . Not a very reputable dealership. This is what gives dealerships a bad name. Be a man and stand behind what you say!! More

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Patricia was awesome The whole team was wonderful with great customer service it was so good we came back and brought Mom who bought a new truck too 😃 great customer service it was so good we came back and brought Mom who bought a new truck too 😃 More

by hardsale Verified Customer Verified Customer

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Nick and John took excellent care of us. Professionalism above reproach and kind caring men. Professionalism above reproach and kind caring men. More

by james.drew.oneal Verified Customer Verified Customer

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I changed and they accommodated me. Richard Bouker was absolutely professional and informative. Only downfall for me is promises made before purchasing my vehicle have not been kept. Richard Bouker was absolutely professional and informative. Only downfall for me is promises made before purchasing my vehicle have not been kept. More

by Hodge Verified Customer Verified Customer

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Enjoyed working with Patricia, Richard Bouker and the finance manager. Richard Bouker was funny and very personable. finance manager. Richard Bouker was funny and very personable. More

by SHARONLEFORCE Verified Customer Verified Customer

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