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Pat Gallagher
Pat Gallagher at Toyota of Scranton

Pat Gallagher

IT Support

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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12 Reviews
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12 Reviews

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12 Reviews of Pat Gallagher

September 20, 2025

Dealership Rating
Employee Rating

Great service. Started on time and kept me informed through text messages and personal updates. More

by RMUNDY2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Baum

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Sep 22, 2025

Toyota of Scranton responded

RMUNDY2006, Thank you for your kind words! We’re glad your service started on time and that our updates kept you informed every step of the way — we appreciate you choosing us. Warm regards, The Service Team Toyota of Scranton

January 01, 2025

Dealership Rating
Employee Rating

Dealership was friendly and staff was very helpful. They even offered snacks and coffee while negotiating. More

by ROKONJR
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kacie Greico, Brian Cloud, Jordan Printz , Ryan Cali, Jake Warrington

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Jan 02, 2025

Toyota of Scranton responded

ROKONJR, Thank you for your wonderful review! We're so glad to hear that you found our team friendly and helpful. We believe the little extras, like snacks and coffee, help make the experience more enjoyable. It was a pleasure working with you, and we truly appreciate your feedback. If you ever need anything, don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

March 14, 2024

Dealership Rating
Employee Rating

James and Emily were great retailers were mediocre and managment has been great will be sett8ng up a check up to take care of few issues soon More

by BUBBABELCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: james Brown , Emily

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Mar 15, 2024

Toyota of Scranton responded

Dear BUBBABELCHER, Thank you for sharing your feedback with us. We're delighted to hear that James and Emily provided you with excellent service during your visit to Toyota of Scranton. We're proud of our management team for their dedication to ensuring a positive experience for our customers. However, we're sorry to learn that you found our detailing service to be mediocre. Your satisfaction is important to us, and we'll be sure to address this with our detailing team to ensure consistent quality moving forward. Please feel free to reach out to us when you're ready to schedule your check-up to address any remaining issues. We're committed to resolving them promptly and ensuring your complete satisfaction. Thank you for choosing Toyota of Scranton, and we look forward to serving you again soon. Warm regards, The Toyota of Scranton Sales Team

November 13, 2023

Dealership Rating
Employee Rating

whole toyota corporation sucks! misleading over charged fell robbed let down by those who care? More

by SHIRLEYDAVID16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Thomas, Jammie Marcen, Ahmad Wasal, Brian Cloud, Tara Perri , Brendan Reilly

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Nov 13, 2023

Toyota of Scranton responded

Dave, It is Mary Jo at Toyota of Scranton. I read your review and I really do not understand what the issue is that upset you. Please let me know. My contact number is 570.702.8776. Thank you.

Nov 15, 2023

Toyota of Scranton responded

Hi Dave, I do understand you had a call from Joe and he explained the all the details of your deal. I am glad you were able to speak to Joe. I appreciate you taking the time to respond to my message. I realize you have a negative impression of our dealership and that is too bad. We work hard at working with our customers to provide them with a great vehicle at a fair price. Thank you again, for your message. I will pass along your comments to our team. Take care, Mary Jo Preno

Nov 14, 2023

SHIRLEYDAVID16 responded

Cars worth like 9000. Y'all got me for 14,000 plus. And it's a 2014. Probably wasn't that price new...man of few dollars. Feel robbed. Mis lead taken advantage of. Joe called and I appreciate it. But really no help. probably won't be back. Or tell people to go there

Nov 14, 2023

SHIRLEYDAVID16 responded

Ultimately my problem. I bought it. But when non car people with low income need help. They should not be taken advantage of. Didn't even get a free oil change or service..nothing.

Nov 15, 2023

SHIRLEYDAVID16 responded

great vehichle at a fair price? i cant trade it in,lose to much, cant re finance car is not worth it, joe offers $9000 on a $14000 dollar car i got 6 months ago. mfair deal? i feel your mistaking. i appreciate your kind words but you are all sales people. i have been takien advantage off and got a terrible deal and have a very bad taste for sales people. i will not recommend any one to your dealership. sorry just how i feel. we trust in people to help us,not get one over on us!

October 24, 2022

Dealership Rating
Employee Rating

Excellent service! Brought my car in and it was done ahead of schedule! From the person I called to set up the appointment to the person I picked it up off of, it was a More

by kenmeoni1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kevin Morrow , Maximillian Buck-5 stars!!

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Oct 24, 2022

Toyota of Scranton responded

kenmeoni1, Thank you for taking the time to provide feedback on your recent service experience at our dealership. I agree, Pat Gallagher is the BEST. Thank you for sharing your comments. It is appreciated. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 07, 2022

Dealership Rating
Employee Rating

I have worked with this dealership for many years, and I always come here for service. More

by MBRYANT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Michael Reilly

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Oct 10, 2022

Toyota of Scranton responded

MBRYANT5, Thank you for taking the time to let us know about your recent sales experience. We are honored to call you our friend and customer. We all appreciate your loyalty to our dealership. Thanks again and take care, MJ Preno Vice President of Guest Experience

September 29, 2022

Dealership Rating
Employee Rating

Everyone was very sensitive and helpful. got us what we wantedadgavegreat instructions. We will be back and make great recomedatiins More

by NENE45
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Doug Stahl, Jordan Printz , Corey Boynton, Ryan Cali, Joe Mercado Jr, Chris Wagner

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Sep 29, 2022

Toyota of Scranton responded

NENE45, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

June 29, 2022

Dealership Rating
Employee Rating

From looking on line to getting an appointment was seamless. The staff are first rate professionals. All of my questions were answered truthfully. I have bought several cars here and will be back in t More

by VINESSA2149
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Brian Cloud

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Jun 29, 2022

Toyota of Scranton responded

VINESSA2149, Thank you for taking the time to provide feedback on your recent sales visit to our dealership. We appreciate your long time loyalty to our dealership...it is a compliment to our entire team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

March 22, 2022

Dealership Rating
Employee Rating

Great to work with. They were a very professional group to work along side of. More

by MLRMAN24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Cloud , Corey Boynton, Ryan Cali, Kevin Cloud, Brendan Reilly

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Mar 22, 2022

Toyota of Scranton responded

MLRMAN24, thank you for taking the time to share feedback on your buying experience. We are happy to know you enjoyed working with our team. We want you to feel at comfortable in our dealership. Enjoy your new vehicle. Take care.

September 01, 2019

Dealership Rating
Employee Rating

Absolute customer service and professionals every one From when I arrived till I left kept informed and my satisfaction was paramount when your vehicle is returned the care that was taken surpasses any ot More

by ramdbm18424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, Bob Edwards , Jessmar Aviles, Allen Blad, Kevin Brzegowski, Vito Sampogne, Chris Wagner

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Sep 03, 2019

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

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