Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
379 Reviews
4.7

379 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Languages Spoken

English English

379 Reviews of Owen Suarez

September 01, 2025

Dealership Rating
Employee Rating

Very professional and clean. Made sure I was comfortable. Finished in a timely matter. Second car I bought there More

by susansasso11
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo , RJ

Sep 02, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review, Susan! We're glad to hear that your experience at Advantage Chevrolet of Hodgkins was professional and comfortable. It's wonderful to know that you chose us for your second car purchase! If you ever need anything or have questions, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Robert Alanis General Sales Manager balanis@advant

August 29, 2025

Dealership Rating
Employee Rating

Every time I bring my car in for a oil change and tire rotation there is always numerous other things that seems to be wrong with it. Advantage is the only place I take this car to so I don't understand i More

by lstotts0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback. I understand your concerns regarding repeated issues and recommendations for your vehicle during routine service. At Advantage Chevrolet of Hodgkins, we aim to provide clear information about vehicle maintenance and ensure customers feel confident in the care their vehicle receives. Feel free to connect with me directly if you’d like to go over this further. Your satisfaction is our priority. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 24, 2025

Dealership Rating
Employee Rating

Friendly and courteous staff. A good experience even though I waited- nice waiting area- clean More

by jkkjwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! I'm glad to hear that you found our staff friendly and courteous and that you enjoyed our clean waiting area at Advantage Chevrolet of Hodgkins. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 22, 2025

Dealership Rating
Employee Rating

Short wait. ..oil change and tire rotation were done in less time than was quoted More

by KickBend
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Aug 23, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! I'm glad to hear that your oil change and tire rotation at Advantage Chevrolet of Hodgkins were completed faster than expected. We appreciate your trust in us and look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 20, 2025

Dealership Rating
Employee Rating

This car dealer does what a car dealer is supposed to do. I really don't have 15 words More

by Dechane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review! We appreciate your feedback and are glad to hear that Advantage Chevrolet of Hodgkins met your expectations. We look forward to serving you again! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

August 05, 2025

Dealership Rating
Employee Rating

Third appointment to repair a defective compass module it’s been over a week and everything is working fine hats off to the Advantage Chevy service department. More

by weeping_willow_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that everything is working well with your compass module. Our service team at Advantage Chevrolet of Hodgkins strives to provide the best experience for our customers, and your recognition means a lot to us. We look forward to assisting you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 23, 2025

Dealership Rating
Employee Rating

The service department is good at what they do however having to come in twice for a module replacement only to be told the last two were defective and I have to come back again for a third attempt erodes More

by weeping_willow_01
Recommend Dealer
Yes
Jul 23, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I appreciate your understanding of our service team's efforts, though we recognize the inconvenience you've experienced with the module replacement. Your loyalty is important to us, and we understand the frustration of needing multiple visits. Please contact us directly at Advantage Chevrolet of Hodgkins so we can work together to resolve this issue efficiently. We’re committed to providing you with the best possible outcome on your next visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 15, 2025

Dealership Rating
Employee Rating

Owen was great to work with! He helped me get the answers about the recall on my vehicle and do additional services I wanted. I look forward to working with Advantage service dep More

by TWEETYDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words, Tweety! We’re glad to hear that Owen was able to assist you with the recall questions and additional services for your vehicle. Your satisfaction is important to us, and we look forward to serving you in the future at Advantage Chevrolet of Hodgkins. Don’t hesitate to reach out with any further questions or needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 05, 2025

Dealership Rating
Employee Rating

I go to Advantage of Hodgkins strictly because of the service that Carolina provides. Carolina is the only advisor that I will see when having my vehicle serviced. She ensures that my vehicle is serviced More

by matthew.mahoney1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jul 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review, Matthew! I'm thrilled to hear that Carolina has consistently provided you with exceptional service at Advantage Chevrolet of Hodgkins. It's great to know that her thoroughness and professionalism have made your experience worth the drive, even with other dealerships closer to home. We appreciate your feedback and look forward to continuing to serve you and your vehicle needs in the future. Thank you for choosing us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 21, 2025

Dealership Rating
Employee Rating

I always take my cars to this shop. I have never had a problem with them. They always communicate with you and my car is done on time. More

by isabel.j.miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

Jun 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Isabel! We appreciate your loyalty to Advantage Chevrolet of Hodgkins and are thrilled to hear that you consistently have a positive experience with us. Timely communication and service are important to us, and it's great to know we're meeting those expectations for you. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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