Osman Sir

After being harassed all week by the dealership to confirm my appointment, I drove two full hours to test drive a used car—only to arrive and be told the vehicle was in service and unavailable. Not so confirm my appointment, I drove two full hours to test drive a used car—only to arrive and be told the vehicle was in service and unavailable. Not sold. Not unexpectedly delayed. Just sitting in the shop, as if my time had no value whatsoever. This dealership clearly has no respect for potential buyers, operating with the kind of disorganization and disregard that would be laughable if it weren’t so infuriating. If this is how they handle a simple test drive, I can only imagine the disaster that follows if you actually buy something from them. More

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Absolutely phenomenal team! I delivered them a not so easy situation and they were able to deliver! While also displaying the best communication skills. I delivered them a not so easy situation and they were able to deliver! While also displaying the best communication skills. More

by sarahmarieofficial Verified Customer Verified Customer

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Osman and BMW of Sarasota including financing and Nicole were fantastic to work with, very knowledgeable Courtesy and professional were fantastic to work with, very knowledgeable Courtesy and professional More

by MAHALO911 Verified Customer Verified Customer

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Osman Sir was fantastic to work with, he was fully attentive to my needs and what I was wanting, he was very professional, courteous and knowledgeable in his job. I would definitely want to work with attentive to my needs and what I was wanting, he was very professional, courteous and knowledgeable in his job. I would definitely want to work with him again definitely a 10+ rating More

by MAHALO911 Verified Customer Verified Customer

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Marino and Gabe were excellent and exceeded our expectations as we typically hate the car buying experience at any dealership. expectations as we typically hate the car buying experience at any dealership. More

by samantha57 Verified Customer Verified Customer

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Both salespeople dealt with were very good. The car that we bought was described perfectly on the phone. It was nice to meet someone from my hometown. Hello Pete hope you have a great day The car that we bought was described perfectly on the phone. It was nice to meet someone from my hometown. Hello Pete hope you have a great day More

by twojays0 Verified Customer Verified Customer

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Both Marino and Osman were friendly, helpful and accommodating though out my purchase process. I would definitely purchase another vehicle through them again. accommodating though out my purchase process. I would definitely purchase another vehicle through them again. More

by Kryan0715 Verified Customer Verified Customer

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Osman was great! Very knowledgable and pleasent to work with. He explained everything about the vehicle and went the extra mile with service. Very knowledgable and pleasent to work with. He explained everything about the vehicle and went the extra mile with service. More

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Osman was outstanding. He took the time to throughly explain everything and stayed over an hour after closing to get us the perfect car and deal. Thanks! He took the time to throughly explain everything and stayed over an hour after closing to get us the perfect car and deal. Thanks! More

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Dealership gave me a buy out of my lease that had $2000 of extra charges I only caught because I checked with another dealer. They claimed an honest mistake. Not sure I believe them. Interaction over t of extra charges I only caught because I checked with another dealer. They claimed an honest mistake. Not sure I believe them. Interaction over the phone was also sloppy. Ultimately went there from convenience. Also we changed from NY to Fl registration. They replaced the Florida plate and left the NY one on the front for me to do. But they did process me efficiently on the day we bought it out More

by doug@theriseclub.com Verified Customer Verified Customer

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