Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 60

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
840 Reviews
4.7

840 Reviews

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840 Reviews of Oscar Vizcarra

April 25, 2022

Dealership Rating
Employee Rating

I didn’t appointment, but how ever, the service was good and quick. I recommend all people . More

by JOSESILVA1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 24, 2022

Dealership Rating
Employee Rating

Carmelo Armano was very courteous, helpful, and accommodating But the Mechanic not only did not complete everything (the front was fixed but the side was not) I had to argue with him to have it fi More

by RYABENKIYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall, Carmelo Armano

Apr 29, 2022

Toyota of Coconut Creek responded

While I'm so glad that Carmelo provided excellent service, I'm concerned by the rest of your feedback. This is not the experience we intend for our customers and I sincerely apologize that you've had to make multiple trips to our dealership. I'd like to ensure that all of your concerns have been properly addressed. Please give me a call when you have a free moment. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 23, 2022

Dealership Rating
Employee Rating

I recommend this place if you want the best customer service, all very friendly, and they help you to take your car. More

by lionelalbino94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes, Wesner Larose , Denise R, Fernando Rodriguez

Apr 25, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

April 22, 2022

Dealership Rating
Employee Rating

Had a great experience, they made everything so easy. The workers are extremely nice and paciente. More

by yulissazapata7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendoza , Juan

Apr 22, 2022

Toyota of Coconut Creek responded

Thank you for sharing this positive feedback about your time working with our Al Hendrickson Toyota team! We are lucky to have you as a customer and hope that you enjoy your new vehicle. Safe travels!

April 22, 2022

Dealership Rating
Employee Rating

Its very good nice customer service they appreciate people for me it’s a good experience More

by DOUARDSONF94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Apr 22, 2022

Toyota of Coconut Creek responded

Outstanding customer service is what we aim for every day! Thank you for the amazing review and for allowing Al Hendrickson Toyota to assist you. Drive safe!

April 21, 2022

Dealership Rating
Employee Rating

Oscar was very professional in his assessment of what my car needed. Thank you mucho. More

by BEVISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Toyota of Coconut Creek responded

Thanks for the five-star rating for Al Hendrickson Toyota! We are happy to hear that Oscar provided an excellent service experience. Until next time!

April 21, 2022

Dealership Rating
Employee Rating

Muy buen servicio , por parte del señor Oscar bizcarra . Y del personal de Toyota muy amables y atentos . El servicio demoró un poquito porque ellos encontraron 2 clavos en una de mis llantas . Y pues tuve More

by isayjaime30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Toyota of Coconut Creek responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia de servicio trabajando con Óscar y el equipo. Agradecemos su paciencia durante su visita y esperamos volver a verle en Al Hendrickson Toyota!

April 19, 2022

Dealership Rating
Employee Rating

I really like the attention in the service area, they treat me very well and the service they do to my car is very fast, I don't have to wait a long time More

by RICARDO-03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO

Apr 19, 2022

Toyota of Coconut Creek responded

Ricardo, thank you for choosing Al Hendrickson Toyota for your service needs! It is terrific to hear that you are always so well taken care of by our team and we look forward to working with you next time. Drive safely!

April 19, 2022

Dealership Rating
Employee Rating

Nothing much to say, the guy wore black t-shirt (I think his name was Jarret) with a cowboy looking hat was rude, couldn’t spare 10 seconds of his time to tell me the name of my advisor whom I had scheduled More

by tram_vu2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Apr 29, 2022

Toyota of Coconut Creek responded

I apologize for what sounds like a disappointing experience. I will certainly address this matter with the parties involved so we can get back to going above and beyond for our guests. I hope we get another chance to impress you down the road, and if there is anything else you'd like to discuss, I would welcome your call. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 18, 2022

Dealership Rating
Employee Rating

Very professional people. The reception persons are very kind. The valet is efficient. The wAiting lounge needs to be remodeled. More

by LTORRESSTRAUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO , Juan Diaz, Jennifer (service). Carlos Ordoñez (sales)

Apr 29, 2022

Toyota of Coconut Creek responded

We're always happy to receive feedback from our guests! We are actually in the process of improving the waiting lounge so hopefully, it will be done soon. Thank you for sharing how positive our team's professionalism made your visit, and we look forward to your next stop by Al Hendrickson Toyota!

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